Cooking up some empanadas Cover art photo provided by Edgar Castrejon on Unsplash: https://unsplash.com/@edgarraw
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CX Decoded is our semi-monthly podcast designed to deliver insight from leaders in the customer experience and marketing industries. Each episode is designed to help you better understand the customer experience and the value it can add to your customers’ lives.
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Spanish class Cover art photo provided by Callum Wale on Unsplash: https://unsplash.com/@callumlwale
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¡Bienvenidos! Welcome to Business Spanish! The Business Spanish podcast will help you develop your skills as a bilingual professional in negotiation and communication, whether you’re in the board room or the break room! This podcast is the first of its kind for beginner to intermediate learners of Spanish who want to improve their practical and professional business communication skills. We’ll take a look at business vocabulary, phrases, and practices in a variety of industries, companies, f ...
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Dungeons 'n Dragons, house ruled to death, as played by weird and weary videogame snobs. Starring a desertwalking Zoroastrian dwarf druid; a backwoods halfling elftaku, master of banjo, jaw harp and double flute; an emo cat-summoning death cleric; and a filthy, feral anarcho-syndicalist barbarian. A Selectbutton Gaiden podcast. Join us at www.selectbutton.net Radical show icon by art subgenius @BachelorSoft
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The Santiago Boys is a nine-part podcast about a group of radical utopians around Salvador Allende, Chile's socialist president. Undeterred by the Cold War and machinations of their enemies and aided by an eccentric British consultant, they try to wrestle control over technology from multinationals and intelligence agencies and use it to create a more egalitarian economy. As their dream gets crushed by Pinochet's bloody coup, the Santiago Boys find an unexpected afterlife - and in Silicon Va ...
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Podcast by Elisa & Dialo
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Indulge your senses with Howard Community College’s tantalizing podcast exploring the world of culinary and hospitality. Get a mouthwatering taste of industry insights, expert tips, and delicious inspiration to satisfy your appetite for knowledge. Join us for a delectable journey you won’t want to miss!
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The world is crazy out there! Come chill with us at the kitchen table...
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Latin Bites is your weekly culinary adventure into the world of Latin cuisine. Join us as we explore recipes, celebrate culinary icons, and uncover the secrets of Latin American flavors. Whether you’re a seasoned chef or a food enthusiast, this podcast is for you. Tune in for a taste of Latin America’s rich culinary heritage every week!
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Hosted by Christina Nieves, Include This Podcast is show about the untold stories of people of color and underrepresented groups in the entertainment industry and beyond.
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Check, Please! Bay Area is KQED Public Television’s local series featuring regular people reviewing San Francisco Bay Area restaurants. Find out more about this KQED series at: kqed.org/checkplease.
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Follow us to hear select rare recordings; music from teaching artists; and The Archives podcast, showcasing stories from the Old Town School community alongside live performances, field recordings and more from the archive at the school’s Resource Center. The Old Town School of Folk Music teaches and celebrates music and cultural expressions rooted in traditions of diverse US and global communities. Visit www.oldtownschool.org for more information on classes, concerts, the Resource Center, a ...
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Geared towards proving that "anyone can cook", the Fire House Chef (AKA - Ryan McKay) will break down the barriers and fears that surround cooking. I will stress the importance of family and food and that with one comes the other. Be it in the Fire House or at home, you will walk away from The Fire House Chef with the belief that cooking is for the many, not the few
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Hello and welcome to "The Old Man and the Dip Sauce," I'm your host, Bidemi Ologunde. One thing about me is that I'm very passionate about all kinds of creative pursuits, ranging from art, writing, singing, acting, cooking, and lots more. There is just something amazing about the magical process of creating something from nothing, and I'm always excited to see this in action. Speaking of the creative art of cooking, my friends and family know me as someone who would watch a cooking show befo ...
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Empanadas and Home Security: How Employee Experience Shapes Customer Loyalty
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In this episode of CX Decoded, Dom Nicastro, editor-in-chief at CMSWire, and Michelle Hawley, senior editor at CMSWire, explore the intersection of employee experience (EX) and customer experience (CX) within the marketing landscape. The episode features insights from Gautam Pantakar, GM of Oldfield, and DeLu Jackson, executive VP and chief marketi…
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Giving a Business Presentation
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Send us a text Today we will learn how to give a professional and polished business presentation. You’ll impress your Spanish-speaking colleagues and boost your confidence when you employ these phrases in the boardroom! 📝Sign up to receive the notes and performance review template from this episode: https://www.culturaconnections.com/podcast 📺Our p…
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Send us a text Today we're talking about financial statements, and in particular, the balance sheet. Crack out your spreadsheets and learn all about el balance general! 📝Sign up to receive the notes and performance review template from this episode: https://www.culturaconnections.com/podcast 📺Our podcasts are now available on YouTube! Please check …
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Mind and Machine: Two Paths to Marketing Mastery
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We cover today the convergence of humanity and technology in today’s marketing landscape, featuring insights from Karna Crawford, CMO at Marqeta, and Tom Wentworth, CMO at Recorded Future. In this episode, Karna shares her insights on how to bring a little bit of humanity into B2B marketing — while still getting all the benefits of modern-day techn…
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The New Digital Frontiers of Customer Service Excellence
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In this edition of CX Decoded, we discuss how large language models are enabling more natural and efficient customer interactions, reshaping the way contact centers operate. Learn about the importance of meeting rising customer expectations, the shift from cost-cutting to prioritizing customer service excellence and the rapid acceleration of digita…
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Building a Culture of Accessibility: Shelby Mitchell, Discover
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In this in-depth conversation, Shelby Mitchell of Discover shares how her personal experiences have influenced her career, driving notable improvements in accessibility at Discover. Her story highlights the powerful blend of personal commitment and corporate duty in fostering inclusive digital spaces.…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the history, origins, and evolution of Tacos.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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Exploring the World of Empanadas
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¡Hola amigos y amigas! Welcome to another flavorful episode of Latin Bites! Join me as we embark on a delicious journey into the world of empanadas. We’ll uncover their rich history, explore regional variations, and celebrate the culinary genius of Chef Lorena Garcia. Tune in for mouth-watering stories and vibrant Latin flavors that will transport …
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the history, origins, and evolution of the Ribeye Steak.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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Intersection of CX and Service Design: Karan Thaker, Northwestern Mutual
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This episode of CX Decoded, brought to you by CMSWire, features Karan Thaker, a specialist in customer experience and design strategy from Northwestern Mutual. Karan shares his extensive background in enhancing digital and physical customer experiences across various industries, focusing on creating seamless cross-channel experiences. The conversat…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the history, origins, and evolution of the Cuban Sandwich.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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A Flavorful Journey through Peru
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Get ready for an exciting adventure on this week's Latin Bites! Join me as we uncover the secrets of Peru's iconic dish, ceviche, and learn how to whip up a mouthwatering version at home. It's a culinary journey you won't want to miss, so tune in to Latin Bites and let's spice up your week together!anacastro075 tarafından oluşturuldu
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the history, origins, and evolution of Empanadas.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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In today's episode, we'll uncover the secrets behind one of El Salvador's most cherished dishes – pupusas. Join us as we explore the origins, flavors, and techniques that make pupusas a beloved culinary tradition.anacastro075 tarafından oluşturuldu
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the history, origins, and evolution of Jollof Rice.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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CX and EX Synergy: Sam Stern, LinkedIn
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We explore the delicate balance between enhancing customer experiences and empowering employees at LinkedIn. Hear from Sam Stern, senior manager of customer experience, about the innovative ways LinkedIn prioritizes trust, extracts valuable insights from vast amounts of data and ensures both customers and employees feel valued and heard.…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the history, origins, and evolution of Chimichurri.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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Polite Requests and Responses
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Send us a text Today we're learning several different ways to make polite formal requests of our work colleagues and polite responses to requests. This episode is full of translation exercises and some grammar review! 📝Sign up to receive the notes and performance review template from this episode: https://www.culturaconnections.com/podcast 📺Our pod…
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Latin Bites is your weekly culinary adventure into the world of Latin cuisine. Join us as we explore recipes, celebrate culinary icons, and uncover the secrets of Latin American flavors. Whether you're a seasoned chef or a food enthusiast, this podcast is for you. Tune in for a taste of Latin America's rich culinary heritage every week!…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the history, origins, and evolution of Tzatziki.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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Path to Customer Centricity: Sri Narasimhan, CVS
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Sri Narasimhan, vice president of Enterprise Consumer Experience at CVS, discusses the importance of establishing a customer-centric culture. Narasimhan emphasizes the need for a multifaceted approach that includes igniting a culture focused on customer feedback, empowering frontline employees and strategically integrating consumer centricity acros…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the history, origins, and evolution of Sushi.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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HR Part 2: Employee Performance Evaluation
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Send us a Text Message. Today we discuss the an employee performance review or evaluation. Check out our prior Human Resources episodes: Episode 5: Conducting a Job Interview and Episode 23: Human Resources Part 1. 📝Sign up to receive the notes and performance review template from this episode: https://www.culturaconnections.com/podcast 📺Our podcas…
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Digital CX Evolution: Jessica Austin Barker, TIAA
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In the latest episode of CX Decoded, Jessica Austin Barker, the chief digital and client experience officer at TIAA, unveils the intricate tapestry of TIAA's journey in transforming digital and client experiences in the financial sector. This episode delves deep into the nuanced approach TIAA has adopted, moving beyond mere technological advancemen…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the history, origins, and evolution of Korean BBQ.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the the global tragedy of food waste.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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Economist, Banker, Attorney: Interview with my son Alex!
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Send us a text Today we meet my oldest son, Alex! Alex tells us about his jobs as a banker and economist, recounts his undergrad in Economics, and discusses his studies in law school. He goes on to describe his own journey studying Spanish and explains how he reached a conversational proficiency. Reach out to Alex on LinkedIn! 🖥️Register for our up…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed the origins and rich history of the Italian Spaghetti.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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CX-EX Mastery on the Greens: Gautam Patankar, Bobby Jones Links
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This episode is brought to you by Wix Studio. The delicate interplay of customer experience (CX) and employee experience (EX) forms the backbone of today's hospitality management, where understanding and valuing the contribution of each employee translates directly into enhanced customer satisfaction. Embodying this principle is Gautam Patankar, ch…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde discussed Jamaican cuisine: its history, origins, and contemporary evolution.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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Send us a Text Message. In today's episode, we learn important terms relating to Human Resources and analyze two different job postings in Spanish. This episode is related to Episode 5: Conducting a Job Interview. 📝Sign up to receive the notes from this episode: https://www.culturaconnections.com/podcast 📺Our podcasts are now available on YouTube! …
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde examined carrot cake, its origins as a practical solution to sugar scarcity, how cream cheese frosting became popularized on carrot cake, baking tips for a perfect carrot cake, serving and storage, creative variations, and more.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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Strategic Alignment for CX and EX: April Ho-Nishimura, onsemi
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This episode is brought to you by Wix Studio. The convergence of customer experience (CX) and employee experience (EX) is more than a trend; it's a strategic imperative. Organizations are recognizing the symbiotic relationship between how they treat their customers and their employees, understanding that a holistic approach can drive significant im…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde examined locust bean, its history; botanical profile and varieties; cultivation and care; uses in food and medicine; challenges and conservation; global influence and cultural significance, and more.CHIP STORY Media & Rainmaker Podcasts tarafından oluşturuldu
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Interview with Marco from Chile: International Finance and Entrepreneurship
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Send us a text Today we travel to Chile to meet with Marco, a successful entrepreneur and former specialist in international finance. Check out Marco's podcast where he interviews me: From English to Spanish: Reflections from An American Teacher https://latinele.com/from-english-to-spanish/ Visit the Latin ELE website https://latinele.com/ ...and l…
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Send Bidemi a Text Message! In this episode, host Bidemi Ologunde examined thyme, its history; botanical profile and varieties; cultivation and care; culinary exploration; medicinal uses and health benefits; contemporary uses and trends; preservation and storage; global influence and cultural significance, and more.…
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Send us a text Today we build upon the negotiation terms we learned in Episode 18 and analyze two business negotiation dialogs. You can review Part 1 on Business Negotiations in this episode: https://www.culturaconnections.com/post/business-spanish-negotiations-part-1. 📝Sign up for a free Spanish class! Check out our beginner course here: https://w…
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AI-Empowered CX With Shri Nandan, Comcast
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This episode is brought to you by Wix Studio. Shri Nandan, VP of AI Experiences at Comcast, tells us how the implementation of AI, particularly chatbots, in contact centers has not only streamlined operational efficiencies but also enriched the quality of customer interactions. Shri shares her firsthand experiences in driving AI projects, emphasizi…
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Arts and culinary collide on our newest episode of At Your Service with Tim Banks! Join us as we take a look at the upcoming Celebration of the Arts happening on November 4th at Howard Community College, an event that will include delicious food options from some of the best culinary artists in the county, including our own HCC students, and will c…
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Empanadas & Empower: Carolina from Argentina
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Send us a text Join us today as we visit with Carolina, a business advisor with Empower and small business owner of 🇦🇷Argentina's Empanadas from my hometown of Wichita, Kansas, in the United States. 📝Sign up to receive the transcript and notes from this episode: https://www.culturaconnections.com/podcast Find out more about 🌮Hispanic Heritage Month…
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Experience Design With Jason Ferrell, Capital One
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This episode is brought to you by Wix Studio. Jason Ferrell, Capital One’s managing vice president of experience design, is a designer at heart. Designing experiences in the current day comes with challenges related to customer experience, employee experience and constantly connecting experiences to top-level business objectives. Ferrell believes i…
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Send us a Text Message. On today's episode, we don our entrepreneurial hats and learn the 🔟steps to starting our own business! Whether you are a business advisor or planning to launch your start-up in a Spanish-speaking country, you'll find today's lesson invaluable! 🌎Visit our new website and sign up to receive all the notes and translations from …
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Send us a text Today, we step inside the boardroom and learn key vocabulary, phrases, and examples of Spanish business negotiation. On a future episode, we'll put this knowledge into practice listening to negotiation dialogues. 🌎Visit our new website and sign up to receive all the notes and translations from today's episode! https://www.culturaconn…
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Ep 9: Cybersyn in Silicon Valley
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As Fernando conquers Silicon Valley, Stafford seeks refuge in the tranquil Welsh wilderness. Ironically, Pinochet's journey to the origins of Cybersyn culminates in his arrest. With the dawn of democracy in Chile, vestiges of the past persist. But what has happened to Cybersyn's Ops Room? Learn more about your ad choices. Visit megaphone.fm/adchoic…
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Ep 8: Of condors and caravans
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Fernando defies Pinochet's labor camps, resurfacing in sunny California. In a stunning twist, Stafford mingles with rockstars. In Chile, Pinochet's spymaster weaves a nefarious plot, the rhythm of his ambition matched only by the hum of computers and telexes. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Ep 7: A room of one's own
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The day of reckoning arrives with a rain of missiles on La Moneda, spelling a tragic end for Allende's revolution. With Fernando arrested and others in exile, Cybersyn's future hangs in balance. A world away, a distraught Stafford Beer races against time to aid his imperiled Chilean comrades. Learn more about your ad choices. Visit megaphone.fm/adc…
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Ep 6: The geopolitics of empanadas
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Allende's troubles escalate: miners down tools and disgruntled soldiers mount an unsuccessful coup attempt. A wave of unrelenting terrorist attacks keeps Santiago on edge. Stafford, fed up with bureaucracy, retreats to the seaside, while Fernando learns of a cunning plot. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Ep 5: The super-technocrat of them all
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Stafford Beer suddenly faces stinging accusations from radical British leftists. Is he engineering a cybernetic Big Brother? Meanwhile, Allende battles a political whirlwind, abandoned by the Kremlin and unable to fully overcome Washington's invisible blockade. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Ep 4: The cybernetic jacket
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Allende stares down the barrel of his gravest crisis yet, as middle classes desert him. As cybernetic strategies bring a glimmer of hope, Fernando Flores is thrust into the limelight. Meanwhile, Stafford walks a perilous line, his reputation now tied to Allende's. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Ep 3: Stafford is going mad again
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A surprising Allende ally emerges from the shadows of Washington, throwing Nixon into a fury. As the nefarious ties between ITT and the CIA are revealed, the Santiago Boys master tech geopolitics. With Allende on borrowed time, the military's allegiance hangs in the balance. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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