188. Starting to see too many members for my staff, raising prices is becoming apparent

Business Buyer Diaries: the Reality Before, During, and After

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Ever feel like the left hand doesn't know what the right hand is doing in your business? That's the struggle we unpack as we reveal the often-frustrating ballet between the go-getters in sales and the make-it-happen crew in operations. In a raw recount of a recent management meeting, we expose the friction when enthusiastic sales promises meet the hard reality of operational capacities. We'll also navigate the tricky decision of whether to hire a dedicated sales powerhouse or to outsource the hustle, all while maintaining a healthy workplace vibe that keeps everyone motivated and on track.
Shifting gears, our conversation muscles its way into the fitness industry's quest for balance—acquiring new members without compromising service quality. As we break down the move towards premium pricing models and the integration of specialists, you'll be introduced to our bold approach: a results guarantee that dares to promise clients transformative success. It's not just about signing up more members; it's about ensuring every client's journey with us is nothing short of remarkable. Tune in and get pumped to learn how we're reinventing the standards and setting a new bar for client satisfaction.

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Bölümler

1. Improving Communication and Systems (00:00:01)

2. Maximizing Results Through Guarantee and Expertise (00:13:14)