Introduction To Walk The Talk Walk The Talk With POINT3 Wellbeing podcast

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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

2 gün önce22:42

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22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Walk the Talk with POINT3 Wellbeing «
Introduction to Walk the Talk

3 yıl önce 2:17

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M4A•Bölüm sayfası

Introducing our Walk the Talk series and POINT3 Wellbeing.

We are on a mission, to help busy individuals - particularly in the workplace - to stress less and smile more. We hope to do just that through conversations we have with business leaders, managers, psychologists and doctors.

If you've any questions reach out to us through point3wellbeing.com

25 bölüm

#Business #POINT3 Wellbeing

Introduction to Walk the Talk

Walk the Talk with POINT3 Wellbeing

published 3 yıl önce

Paylaş

M4A•Bölüm sayfası

Introducing our Walk the Talk series and POINT3 Wellbeing.

If you've any questions reach out to us through point3wellbeing.com

25 bölüm

#Business #POINT3 Wellbeing

Tüm bölümler

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Lessons from Leaders with John Argent | Let's talk about... Change 32:34

1 year önce32:34

32:34

Next up in our Walk The Talk – Lessons from Leaders series, we talk with John Argent, CEO Six - a creative marketing agency. As always, we encourage you to listen while you walk and we do the talking! In this conversation, John reveals that change is the biggest disrupter that he is seeing right now and he talks through how they have learnt to adapt to change, the strategies and ways they work to ensure they continue to grow amidst change, doing great work for their people and clients alike. The agency, like many other businesses, has seen considerable change in recent years due to the pandemic but also due to the nature of how the creative industry has evolved and diversified - with advancements in technology and digital. For himself as the founder of the business, John has also seen considerable change as the agency has grown from 10 people in the early days to now being 50 strong. John describes their business as human-centric and this comes through in how he talks about the focus they put on the people that work within the business. John attributes the culture to the people that work within the business. They are encouraged to co-create solutions for their needs based on what’s relevant and meaningful to the people that work there. We discussed flexibility and what this looks like for them as an agency. Rather than mandating a certain amount of days in the office, he wants his people to want to come into the office. They’re treated like adults, and they have created an environment that supports this thinking. Initiatives such as their weekly Talkie Tuesday and monthly (in person) Connection Day encourage psychological safety, human connection and enjoyment. We hope you find the conversation valuable. If so, please share with someone you think might be interested. And if you’re interested in finding out more about how POINT3 Wellbeing can support your organisation then please don’t hesitate to get in touch at point3wellbeing.com Be kind, be curious, be well.…

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Lessons from Leaders with Nick Pritchard | Let’s talk about… Culture 34:32

1 year önce34:32

34:32

Next up in our Walk The Talk – Lessons from Leaders series, we talk with Nick Pritchard, People & Resourcing Manager from Cadence Innova . In this conversation Nick generously shares some background about his own mental health journey and how this inspires him to support the mental health and wellbeing of all those that work at Cadence Innova. Culture is the business challenge that Nick feels is most pressing right now. Particularly, the importance of social connection and the value of being together in person at work, to support the mental health of all of us better. We discuss how culture and ways of working have changed over the last 3 to 5 years and how this is having a detrimental impact on levels of loneliness. Nick shares the initiatives and structures that they have in place at Cadence Innova from their families of peers who support each other in place of traditional managers and reportees, through to the office anchor days and social activities they introduce to create connection. We talk about the different cohorts of people that need particular support - from the younger generations through to those who are juggling the demands of work with the demands of parenting through to those going through peri/menopause. Nick reminds us we are human beings not human doings… and how the pandemic has provided us with a window (through Teams or Zoom) into people’s home lives, giving us a more holistic view of the people we work with - helping us to be more empathetic and understanding of everyone’s different worlds and struggles. Listen for great ideas on how to build engagement in your people through trust, the power of listening, vulnerability and peer to peer support. As always, we encourage you to listen while you walk and we do the talking. We hope you find the conversation valuable. If so, please share with someone you think might be interested. And if you’re interested in finding out more about how POINT3 Wellbeing can support your organisation then please don’t hesitate to get in touch at point3wellbeing.com Be kind, be curious, be well.…

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Lessons from Leaders with Dr Sarah Berry | Let’s talk about… Menopause 49:20

1 year önce49:20

49:20

Next up in our Walk The Talk – Lessons from Leaders series, we talk with Dr Sarah Berry about the (peri)menopause. Sarah is an Associate Professor in the Department of Nutritional Sciences at King's College London and Chief Scientist at ZOE. She’s also the Lead Scientist on the ZOE Menopause Advisory Board. Sarah’s academic background is nutritional science but in this conversation we talk specifically about the important subject of menopause and how nutrition and lifestyle are so connected to the menopause. More and more the menopause is becoming recognised as an important subject to be discussed in the workplace - helping to demystify and bust the stigma that surrounds it. There is still much mystery around the menopause - which affects more than 50% of the population (women and trans-gender men roughly between the ages of 45 and 55 - that said, it can begin earlier). And with women over 50 now representing the fastest growing demographic in the UK workplace, that means that an increasing number of employees are going to be experiencing menopausal symptoms during their careers, which can be very distressing for them. Not only will it impact those experiencing symptoms and this life change, but also those around them - their colleagues, friends and family, so this is an opportunity to continue to normalise the conversation, raising everyone’s awareness and understanding in this natural process of change for women and trans-gender men, so that those going through this life stage feel less lonely, more supported and understood in the workplace and beyond. In this conversation we hope to raise awareness and provide some practical solutions too for those who are struggling now or in the future and for those looking to support someone they know going through this period of their life. Awareness is always the first step to getting the right support for you. As always, we encourage you to listen while you walk and we do the talking. We hope you find the conversation valuable. If so, please share with someone you think might be interested. And if you’re interested in finding out more about how POINT3 Wellbeing can support your organisation then please don’t hesitate to get in touch at point3wellbeing.com Be kind, be curious, be well.…

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Lessons from Leaders with Gemma Bullivant | Let's talk about... Grief 1:00:31

2 years önce1:00:31

1:00:31

Next up in our Walk The Talk – Lessons from Leaders series, we talk with Gemma Bullivant , a specialist in grief coaching and training, helping individuals to positively address and recover from all forms of traumatic change and loss, including bereavement, redundancy and divorce. In this conversation, we navigate the subject of grief, in a bid to break down the stigma that surrounds the subject and help those struggling with their own grief and those around them to support themselves and each other with more compassion, greater understanding and awareness. Before you listen, it’s important to acknowledge upfront that this is an emotive subject that we will be discussing, so, please take care throughout and after. If you do need to speak to someone, you can call the Cruse Helpline on 0808 808 1677 for grief support right now. And if you would like to speak to someone at POINT3, we are all Mental Health First Aiders and Nicky and Sarah are trained instructors too. Contact the team here . Grief and bereavement present enormous emotional and practical challenges for people in the workplace. The bereaved often feel alone and isolated. Talking openly with others is a way to help process the grief but it also helps others understand what people are going through, so they can be more supportive. As always, we encourage you to listen while you walk and we do the talking.…

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Lessons from Leaders with Julian Roberts | Let's talk about... Role modelling 38:14

2 years önce38:14

38:14

Next up in our Walk The Talk – Lessons from Leaders series, we talk with Julian Roberts , Executive Leadership Coach and Podcast Host of Helping Organisations Thrive with Julian Roberts, a top 1.5% global podcast! As always, we encourage you to listen while you walk and we do the talking! Julian Roberts is an Executive Leadership Coach with a background in commercial and sales. He describes himself as passionate about people, resiliency, and business. Before setting up his coaching practice in 2017, he held a number of senior strategic commercial positions for multinational corporations such as Heinz, Yoplait, and Johnson & Johnson, as well as for family-owned businesses. In this conversation, we talk about culture, purpose and the importance of role-modelling, and how fundamental these are in supporting the mental health and wellbeing of people in today’s workplace. Julian shares some of the organisational challenges that are coming through in the conversations he’s having with leaders on his podcast and in the coaching sessions he’s having. The greatest challenge of all, Julian believes, is uncertainty and how we build resilience to the overwhelming sense of uncertainty that exists in the world right now. Julian shares some of his own wellbeing non-negotiables, those things that he does daily to help build his own resilience to stress… We hope you find the conversation valuable. If so, please share with someone you think might be interested. And if you’re interested in finding out more about how POINT3 Wellbeing can support your organisation then please don’t hesitate to get in touch at point3wellbeing.com . Be kind, be curious, be well.…

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Lessons from Leaders with Julia Phillips | Let's talk about... Burnout & Balance 41:27

2 years önce41:27

41:27

Next up in our Walk The Talk – Lessons from Leaders series, we talk with Julia Phillips, Owner, Founder and Event Director of Potting Shed Events. As always, we encourage you to listen while you walk and we do the talking! Julia recently launched her latest agency Potting Shed Events in June 2021 and now works with a small portfolio of clients on their event programmes both in the UK and overseas. This was a special conversation for us as Julia was our first ever client at POINT3 Wellbeing back in June 2018. Five years later we are proud to still be working together. In this conversation Julia shares the journey she’s been on over the last five years and what’s most important to her in terms of building a business and culture with mental health and wellbeing at its very core. We discuss burnout, work-life balance, flexibility and how it relates to the events industry now and to the organisations that Julia’s agency works with. Julia is passionate about creating a culture which promotes prevention, one where her team of mostly women feel supported with relevant ways of working, resources and benefits for them. Within the conversation Julia references a book and a podcast which can be explored here - How to Buy Back Your Time by Dan Martell and Dr Maryhan, How Not to Screw Up your Kids . We hope you enjoy the conversation, we certainly did! If you’re interested in finding out more about how POINT3 Wellbeing can support your organisation then please don’t hesitate to get in touch at point3wellbeing.com Be well, be happy, be you…

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Lessons from Leaders with Oliver Turnbull | Let's talk about... Mental health 38:05

2 years önce38:05

38:05

In the next in our new series of Walk The Talk – Lessons from Leaders, we talk with Oliver Turnbull. As always, we encourage you to listen while you walk and we do the talking! Oliver works for Arthur D Little - the world’s first and therefore the oldest management consulting firm. And alongside Oliver’s main role of Principal - Digital Problem Solving, he is the Global Head of Wellbeing and a Mental Health First Aider for the organisation. In this conversation we discuss the 18 month journey to training a cohort of 15 individuals from 7 different ADL countries as Mental Health First Aiders. Oliver goes on to share the benefits the organisation has seen as a result of this community - which is not only supporting the global ADL population but also supporting each other through their monthly meets where they share the (anonymous) conversations they’ve had and they look to support, learn and develop from each other’s experiences. It’s packed full of lots of interesting thoughts and perspectives from Oliver, so listen and let us know what you think! If you’re interested in finding out more about how POINT3 Wellbeing can support your organisation then please don’t hesitate to get in touch at point3wellbeing.com Be well, be happy, be you…

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Lessons from Leaders with Luke Tobin | Let's talk about... Supportive workplace cultures 26:36

2 years önce26:36

26:36

In the first in our new series of Walk The Talk – Lessons from Leaders, we talk with Luke Tobin. As always, we encourage you to listen while you walk and we do the talking! Luke, amongst many other things, is the Founder and CEO of Digital Ethos (a fellow B Corp) who we partner with. He is also the Co-CEO of Cadastra EMEA, Founder of Tobin Capital, he’s an investor, business advisor and mentor and he was named Great British Entrepreneur of The Year in 2020. In this conversation we speak about culture, burnout, attracting and retaining staff and much more including, what it means to be a B Corp, one that recognises the importance of a supportive workplace culture to ensure your people thrive. If you’re interested in finding out more about how POINT3 Wellbeing can support your organisation then please don’t hesitate to get in touch at point3wellbeing.com Be well, be happy, be you…

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Walk The Talk | Shorts 3/3 | Emotional Intelligence Training in the Workplace 12:14

2 years önce12:14

12:14

Welcome to the 3rd in our mini Walk The Talk series where we talk about Emotional Intelligence training in the workplace and how POINT3 can support your business. It’s currently November - when we recorded this - next week is International Stress Awareness Week - an annual campaign to shine a spotlight on stress management. This is at the heart of POINT3’s purpose - to help as many people as possible to stress less and smile more. And while our circle of influence at POINT3 is people in the workforce, we believe in the ripple effect and that a global movement can be influenced by us as individuals in our own circles of influence… So, for any HR professionals, business leaders and people managers who are thinking about emotional intelligence training for their people, then this WTT Short is for you. If you haven’t already then do listen to part 1 + part 2 in this 3 part series and look at our back catalogue for previous Walk The Talks. point3wellbeing.com Episode recorded November 2022…

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Walk The Talk | Shorts 2/3 | Mental Health Training in the Workplace 13:37

2 years önce13:37

13:37

Welcome to the 2nd in our mini Walk The Talk series where we talk about Mental Health training in the workplace and how POINT3 can support your business. It’s currently October - when we recorded this - next Monday 10 October is World Mental Health Day… The World Health Organisation recognises World Mental Health Day on 10 October every year. The theme of 2022's World Mental Health Day, set by the World Federation for Mental Health, is 'Make mental health and wellbeing for all a global priority'. Something that’s at the heart of POINT3’s purpose. And while our circle of influence at POINT3 is people in the workforce, we believe in the ripple effect and that a global movement can be influenced by us as individuals in our own circles of influence… So, for any HR professionals, business leaders and people managers who are thinking about the mental health and wellbeing of their people and how to focus on this now and in the future, then this WTT Short is for you. Look out for part 3 on Wednesday 2 November. And have you watched part 1 yet? Look at our back catalogue for previous Walk The Talks. point3wellbeing.com Episode recorded October 2022…

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Walk The Talk | Shorts 1/3 | Mental Health + Wellbeing Strategy 13:30

2 years önce13:30

13:30

In the first of our Walk The Talk Shorts series co-founder Sarah Mayo shares insight and ideas to help you get started with your wellbeing strategy and planning for 2023. The 3 points Sarah talks through include: Why have a mental health + wellbeing strategy in the first place What constitutes a mental health + wellbeing strategy And how to go on and create a mental health + wellbeing strategy, with impact. Look out for the 2nd in our Walk The Talk Shorts Series... coming soon. point3wellbeing.com Episode recorded September 2022…

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Mental health + me 43:05

3 years önce43:05

43:05

In this episode of Walk The Talk we chat to our very own Nicky Morgan (co-founder of POINT3 Wellbeing), along with our inspiring friend Victoria Kenny (chartered accountant who has previously worked at Deloitte). They both share their mental health stories – and in particular the role that the workplace had to play in supporting them. We discuss the role that everyone can play in making people feel safe and supported in the workplace. Listen to this inspiring conversation. If you are interested in learning more about how we support businesses when it comes to driving the wellbeing and mental health agenda then please reach out to us at be_well@point3wellbeing.com Be well, be happy, be you. Episode recorded July 2022 Point3wellbeing.com…

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Meet the founders 57:35

3 years önce57:35

57:35

In June 2022 we celebrated our 4th business birthday, so to mark this milestone, we are hosting a special edition of Walk The Talk – our podcast for HR professionals and business leaders interested in the mental health and wellbeing of their people. In this episode the tables are being turned and we the co-founders – Nicky, Sarah and Siôn – will be in the hot seat answering the questions for once! We’re delighted that Zoe Tuffs, Talent Development Coach will be hosting this special episode. Zoe has been working with us over the last 6 months, helping us to crystallise our longer term vision for POINT3 Wellbeing. Zoe has helped to challenge how we work and what we’re working towards – as we strive to be a business with true purpose, that is delivering genuine impact and value for our partners and their people, whilst fulfilling all our own personal goals and aspirations. Why join this episode of Walk The Talk? Zoe will pose some pointed questions to us about our vision, purpose and values, what we’ve learned as a business and people, how we’ve changed as a business and people, as well as asking us the questions you want to ask us… If you are interested in learning more about how we support businesses when it comes to driving the wellbeing and mental health agenda then please reach out to us at be_well@point3wellbeing.com Be well, be happy, be you. Episode recorded June 2022 Point3wellbeing.com…

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Be the change you want to see within an organisation 46:46

3 years önce46:46

46:46

In this episode of Walk the Talk we are delighted to be joined by Matt Vickers for this conversation. Matt is a practising Integrative Psychotherapist and a Corporate Mental Health specialist - recently leaving BP where he played a pioneering role in driving a culture of wellbeing. The conversation covers human connection in the corporate world. We will look at why this is important and how it is weaved into an organisations culture. We unpack the power of culture and how we drive positive shifts within organisations - did you know it requires just 13.5% of an organisations workforce to be on board to start a movement. We take stock and look at the easy wins for an organisation - from Conversation Cafe’s to a regular drumbeat of wellbeing and mental health inspiration. And if you are interested in learning more about our Mental Health Awareness Training this page details more about how we support businesses when it comes to safeguarding employees from a mental health perspective. We’ve also created a special How to Hybrid Well(being) Series of mindset talks to help raise individual and collective awareness amongst employees during this time of change, so that they have the tools to help themselves and each other, so they can perform to their best regardless of the circumstances - reach out to us at be_well@point3wellbeing.com Be well, be happy, be you. Episode recorded April 2022 Point3wellbeing.com…

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Imagining a gender equal workplace 50:13

3 years önce50:13

50:13

Watch our special International Women’s Day edition of Walk The Talk where we will be discussing ways to break the bias around gender in today’s workplace. We are delighted to welcome a panel of “international women” who will be sharing their experiences and their wisdom around the subject of gender equality and other bias and discrimination that they may have or may continue to experience in the workplace and beyond. Our panellists include: Miki Maruko, Business Mentor & Life Coach for Female Entrepreneurs Jurate Puodziukaite, Chief Marketing Officer & Chief Data Officer at MyLoyal Niru Desai, Chief Marketing Officer, CO2HERO If you enjoyed this conversation and would like to hear more then check out our other Walk the Talk episodes. And if you are interested in learning more about our Mental Health Awareness Training this page details more about how we support businesses when it comes to safeguarding employees from a mental health perspective. We’ve also created a special How to Hybrid Well(being) Series of mindset talks to help raise individual and collective awareness amongst employees during this time of change, so that they have the tools to help themselves and each other, so they can perform to their best regardless of the circumstances - reach out to us at be_well@point3wellbeing.com Be well, be happy, be you. Episode recorded March 2022 point3wellbeing.com…

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