Driving Operational Excellence in Health Systems: Strategic Alignment of AI, Data, and Resources

This Week in Health Tech

In this episode of This Week in Health Tech, Vik Patel, COO, Tido Inc. welcomes James Wellman, VP-CIO at Nathan Littauer Hospital and Nursing Home. They discuss topic of achieving operational excellence using the right combination of data, integration, AI, and resources.

Healthcare organizations can drive operational efficiency through strategic use of data and AI tools by:

1. Establishing a strong data governance framework with clear ownership, standardized processes, and engaging subject matter experts across the organization.
2. Transitioning to a robust, cloud-based data architecture that ensures data portability, interoperability, and security.
3. Carefully evaluating and adopting AI/RPA solutions, starting with automating repetitive processes and augmenting staffing needs, while remaining cautious about potential biases and limitations of AI models.
4. Aligning technology strategy with overall organizational goals, using data-driven decision making for investments and service offerings.
5. Prioritizing education and communication across the organization to get buy-in and ensure effective adoption of new data and technology initiatives.

Full Transcript:

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Vik Patel - LinkedIn
Tido Inc. - Website
Tido Inc. - LinkedIn