Improving client adherence to check ins & Live Q&A No.114

The Personal Trainer Mentor Academy Podcast

Time; 00:32

• Could you expand on some other potential solutions to beginners/those with low gym confidence needing accountability via online coaching instead of F2F sessions booked in? Thought the idea of a call prior to their session to run through it was interesting and something I've not heard before so would be great to hear some more ideas

Time; 07:07

• Either of you ever done a Hyrox?

Time; 08:13

• when working with groups - how can I get people to talk about their goals?

Time; 10:15

• Tip tips and methods for encouraging clients to not just tick off checking-in but actively engage with it. We talk about the value of it and the importance on the journey and how the more you put in the more you get out etc., I will probe further from the feedback but with some is like pulling teeth and I feel like a total nag

Time; 14:10

• If a client had an exceptionnally good week (all the stars aligned for them in a way that won't happen often), and they are getting their hopes up that every week will be like this from now on, would you try to prevent them from being disappointed (warn them that things may not feel as easy all the time), or would you let them try and only react/reassure when things don't go as planned?

Time; 17:11

• If a client is regularly cancelling sessions or attending less sessions than they usually would. How can I communicate with the client to check on them without them thinking they are failing? Because when the session compliance is low this leads them to cancel.

Time; 19:59

• I do have availability for new clients this month, but is there any advantage to starting up new pt clients in a new month, as opposed to mid-month i.e." next week"

Time; 22:29

• I posted a thank you video message in a local facebook community group last week which went down well. There are about 4000 local people in this group and that just a local village community group near my town.
  I now want to post more in these types of group for my lead gen.
  Any advice on what to post?
  I was thinking of speaking to the group admin if needed and then post general advice/tips/ workout/educational with some CTA's.
  What's your thoughts ? Thanks Sam

Time; 26:07

• How do you prioritise which software to use in the beginning? Having software for every part of my business isn't financially viable for me at the moment, so what would you say are the key parts to automate and key pieces of software to use?