110 – TMG Hospitality Trailblazers: Rob Mangiarelli

Suite Spot: A Hotel Marketing Podcast

This episode features the one and only President of Atrium Hospitality, Rob Mangiarelli, as he sits down and talks with Suite Spot host, Ryan Embree on all things hospitality. These two experts share incredible knowledge and insights on various topics that give hoteliers valuable information on how to make their mark in the industry. If you’ve been following the series thus far, you should know that these industry leaders provide listeners with knowledge and insights you can only get on the Suite Spot podcast. Suite Spot Podcast · 110 - Hospitality Trailblazers: Rob Mangiarelli Episode Transcript Our podcast is produced as an audio resource. Transcripts are generated using speech recognition software and human editing and may contain errors. Before republishing quotes, we ask that you reference the audio. Ryan Embree: Welcome to Suite Spot, where hoteliers check-in and we check-out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello everyone, and welcome to another episode of The Suite Spot. This is your host, Ryan Embree. Thank you so much for joining me. I am coming to you again from the Content Creation Studio here at Travel Media Group Headquarters, and we are continuing our TMG Hospitality Trailblazers series. We are very excited, about our next guest who I'll introduce just in a second, but for those that might be listening to this for the first time, this series we started back at the end of 2022. It is all about the people and groups in our industry that are pushing us forward. We know over the past couple years, and we'll even get into it with our guests, how much our industry has changed and what to look forward to towards the future in those trailblazers that are pushing us there. So with that being said, I am very excited to bring in a first time guest to the Suite Spot, Rob Mangiarelli, President at Atrium Hospitality. Rob, welcome to the Suite Spot. Rob Mangiarelli : Ryan, thanks for having me. It's great to be on with you. Ryan Embree: Yeah, absolutely. We're gonna have a little bit of fun today talking about, Atrium Hospitality. We'll talk a little bit about the industry, get some predictions out of you. We won't hold you to them, but as I like to do with all of our first timers on the Suite Spot, we work in an industry where people really can come from all places, degrees, backgrounds and end up to where they are. So I love starting with this, especially in this Trailblazer series. Tell us a little bit about your background and the journey that led you to Atrium Hospitality. Rob Mangiarelli : Yeah, this is a great question and it's something I talk about, every week when I'm traveling and I'm talking to our teams. I fell into this industry, by accident like a lot of people who have come into it. I never thought that you could have a career in the hotel business. I was an economics major at Stanford and my goal coming out of college was either to go to law school or to become a math teacher. And I didn't wanna work in a big city. And I went back home to Colorado Springs where I grew up and while I was trying to figure out what I was going to do, I started working night audit at a Holiday Inn and I was working night audit because I loved playing golf in the morning after I got off work. And I thought, how cool I'll do this. And, you know, every morning the general manager would come down and he'd read the PNL cause I do the daily report overnight. He'd ask how business was, and we started talking about this as a business and I thought, wow, this is pretty cool. And six months after that I got promoted and six months after that I got promoted again. And then I started, I saw this job opportunity for Hyatt Hotels pop up, up in Denver. I drove up there and I had six interviews in back to back to back. They just said, wait here, let me talk to somebody else. And, they offered me the job and, you know, 25 years with Hyatt Hotels. And I moved around a lot,