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1 Andrew Stein: Living with Lions 46:39
AI in Action: L’Oréal’s Journey
Manage episode 415245140 series 1437045
There are hundreds of stories of the benefits and opportunities that lie within AI, but when it comes to practical, real-life use-cases, the list gets smaller very quickly. That’s why we were delighted to interview Jannette Perez, AVP Finance, L’Oréal and Nathanael L’Heureux, Chief Solutions Ambassador, Oversight, about L’Oréal’s recent AI implementation. In this episode our interviewees break-down their recent presentation at Shared Services & Outsourcing Week, giving the drivers, outcomes, and challenges of how they’re using AI within their travel & expense process.
You can find out more about Oversight here.
110 bölüm
Manage episode 415245140 series 1437045
There are hundreds of stories of the benefits and opportunities that lie within AI, but when it comes to practical, real-life use-cases, the list gets smaller very quickly. That’s why we were delighted to interview Jannette Perez, AVP Finance, L’Oréal and Nathanael L’Heureux, Chief Solutions Ambassador, Oversight, about L’Oréal’s recent AI implementation. In this episode our interviewees break-down their recent presentation at Shared Services & Outsourcing Week, giving the drivers, outcomes, and challenges of how they’re using AI within their travel & expense process.
You can find out more about Oversight here.
110 bölüm
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1 Exploring GBS Careers: Part One 16:39

1 Taking Your Organization from Cost to Profit Center in 2025 16:24

1 The Top GBS Trends For 2025! 45:24

1 Workforce Analytics & the Future of Outsourcing 27:15

1 Future of Order to Cash Trends & Insights 18:44

1 A Quick, Practical Guide To IRS Modernization 31:06

1 Revolutionizing Employee Engagement through Digital Tools With foodpanda 20:16

1 Top 10 Take-Aways From SSOW Europe 2024 21:34

1 Executive Series: Top Tips for Setting Up a Brand New GBS With Sanofi 25:37

1 AI in Action: L’Oréal’s Journey 15:04

1 Insight from Onsite: SSOW Orlando 17:30

1 The Executive Series: The World’s Best GBS With Dr. Turan Sahin, CEO, Allianz Services 16:44

1 The Executive Series: Recruiting & Keeping The Best Talent In GBS at Commerz Global Service Solutions 29:28

1 Exploring the Role of GCCs in Talent Development and Value Creation 22:23

1 Cost is Back! Quick-Wins & New Strategies for Cost Saving 32:00

1 5 Trends Set To Transform Accounts Receivable 23:36

1 The Executive Series: Eckard Eberle, CEO, Siemens GBS on Generative AI 30:18

1 The Big Shared Services Trends For 2024! 30:34

1 How To Embrace A "We Are All Digital" Ethos Through Citizen Developers & Low-Code Solutions 19:05

1 Revisiting the Top 5 Shared Services and GBS Trends From 2023 22:24

1 Exploring The Vast Potential Of GBS With Herbalife 31:48

1 Visibly Productive & Highly Influential: How AI is Reshaping Finance Roles 23:16

1 Demystifying Generative AI & Exploring Practical Uses 32:36

1 GBS Careers Corner: Leigh Nicholson on GBS and The Art of the Possible 31:03

1 How To Achieve Award Winning Customer Centricity In Your GBS 24:15

1 AI Unleashed: Transforming Global Business Services With Generative AI 26:13

1 Achieving Data Integrity Through Hyperautomation 23:10

1 Live from Lisbon: Insight from Onsite SSOW Europe Part 2 38:18

1 Live from Lisbon: Insight from Onsite SSOW Europe 29:10

1 GBS Careers Corner: Deborah Kops on which roles are hot and how to choose a GBS organization 27:28

1 Making HR a Strategic Value Driver with Connected Processes 24:29

1 Employee Relations: An Opportunity for HR Services? 21:27

1 The Role of Human Administrators in the Future of Work 30:55

1 What Does it Take to be the Best of the Best? 26:50

1 Live from SSOW Orlando: The Insight Onsite 30:28

1 GBS Careers Corner: Kai-Eberhard Lueg on the importance of dynamic capability and work-life balance in GBS 23:59


1 Live from SSOW Orlando: An SSONext Special Part 1 12:56

1 GBS Careers Corner: Edoardo Peniche on growing through mistakes and working abroad 32:01

1 Placing people first in an organization’s culture 26:07

1 GBS Careers Corner: Frank Schüler on generating pride, resilience and belonging in your shared service centre 16:48

1 Spotlighting Egypt as an Opportune Location for BPO 20:56

1 GBS Careers Corner: Dennis Lui on the power of collaboration to empower and upskill employees 34:02

1 GBS Careers Corner: Paul Bryanhill on keeping a learning mindset and reverse mentoring 35:26

1 Broadening GBS skill sets for organizational effectiveness with Jennifer Kelly Greene 17:48

1 GBS Careers Corner: Helen Emmett on proving you leadership potential and taking advantage of unpopular tasks 23:24

1 GBS Careers Corner: Gary Critchley on taking a leadership position and dealing with the unexpected 33:22

1 EP 25 GBS Careers Corner With George Connell 24:51

1 EP24 How outsourcing recruiting can help GBS optimize talent management, with Charlie Chang 24:50

1 EP23 Employee well-being, development, and mentoring are key for GBS - featuring Simon Brown and Gerard Hussey 29:27

1 EP 22 The importance of change management and communications for GBS, with Emma Beaumont 23:34

1 EP21 The state of GBS as we head into a recession, with Tom Bangemann 28:47

1 EP20 Why GBS must refocus on location with Tom Bangemann 28:05

1 EP19 The pivotal importance of the ‘right mindset’ towards automation in GBS, with David Hughes 26:27

1 EP18 How Do We Scale RPA Effectively? featuring Joe Peri 25:46

1 EP17 “Why Intelligent Automation is Not a Strategy” – with IA expert Lee Coulter 29:36

1 EP16 Why Successful GBS Runs on Technology with Matt Wright 31:10

1 EP15 How to read the ‘data’ tea leaves – and decide on the best action 22:07

1 EP14 Why 6 out of 10 Shared Services are actively outsourcing – with Sandeep Poddar 31:26

1 EP13 The blurring lines between automation and shared services with Tim Johnson 22:09

1 EP12 Delivering great employee experience, with Volker Schrank 21:21

1 EP11 The impact of accounts payable on the predicted recession with Emily Nash-Walker 25:46

1 EP10 BPO = Business Process Outcomes, not Business Process Outsourcing with Sameer Jalundhwala 28:11

1 EP9 What Determines Global Business Services’ Relevance Today? with Tom Bangemann 33:51

1 EP8 Why a radical shift in employee experience is not optional, with Manisha Singh 31:43

1 EP7 The importance of algorithms and problem-solving in Global Business Services with Venkat Raghavan 29:26

1 EP6 The importance of PMOs in global business services with Suzanne Haenen 22:41

1 EP5 The importance of customer-centricity with Lori Pon 28:39

1 EP4 The balance between hard-wiring and agility for GBS talent with Deborah Kops 20:49

1 EP3 How to raise the profile of payroll from ‘pay execution’ to ‘pay equity’ with Jaco Van Der Merwe 22:42

1 EP2 Don't build GBS solutions in ivory-towers with Robert Weltevreden 28:41

1 EP1 A sense of confidence and optimism in the GBS and shared services industry 15:01

1 Max Just & Celonis Podcast Mini Series 21:17

1 BCP Insight & Celonis Podcast Mini Series 19:47
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