Vision, Delegation, Scale, and Growth with Bryan and Shannon Miles - Part 1

Path for Growth with Alex Judd

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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

16 gün önce22:42

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22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

1 yıl önce 58:14

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Struggling to make success in your business repeatable? Path for Growth created a free workbook and video course to help you operationalize—so you can build consistency, reduce stress, and create space for growth.

Download it now at pathforgrowth.com/free-downloads.
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At its best, business ownership can be a dream, but at its worst, it can feel like a nightmare. In this episode, Alex talks with two wildly successful business owners, Bryan and Shannon Miles, about the lessons they’ve learned about healthy, lifegiving business ownership. Bryan and Shannon are co-founders of the virtual staffing company Belay and serial business owners who are now launching a new nonprofit to help business owners experience personal and professional growth. In this episode, they talk about casting and refining a vision, staying in alignment while working together, embracing expansion, and much more. Make sure to follow the podcast so you don’t miss part 2!

Episode Recap:

Over the next two episodes, we’ll talk with Bryan and Shannon Miles about business ownership (2:21)
What can business ownership look like at its worst? (5:49)
Can you cast a vision of what business ownership can look like at its best? (15:42)
What was your intent when you started Belay, and how did it change? (19:50)
How do you help your people buy into the vision? (26:20)
How does intending to sell a business change your approach? (29:42)
Can you tell us about O’nr? (33:05)
What have you learned about vision from owning multiple businesses? (37:36)
How do you maintain alignment when working closely together? (44:48)
What role does your faith play in your business decision making? (49:22)
How to join the O’nr waitlist (56:30)

Resources:

Follow the podcast on Apple or Spotify

Try Path for Growth 1on1 Coaching Free for 14 Days

Download the Free Reading Guide

Join us for our 2025 Experience – Long Game Leadership

Join the O’nr Waitlist

Connect with our Founder Alex Judd on LinkedIn and Instagram

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Make your business feel less chaotic and more predictable. Get the free workbook and video course from Path for Growth to start building the clarity and structure you need for healthy growth.

Download it today at pathforgrowth.com/free-downloads.
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Path for Growth with Alex Judd