Yan Tougas: What does it mean to be an expert in organizational culture?

Orlando Business Podcast with Eric English

Yan Tougas is the Global Ethics and Compliance Officer of United Technologies Corporation. As an expert on company culture, he has found the golden intersection between leadership and community.

His advice to companies struggling with culture is simple.

Understand the importance of front-line supervisors.

Where most companies go wrong is in thinking that culture begins and ends within their c-suite employees. What Yan has found is, as necessary as good culture is at the highest level of a company, it’s invaluable to ensure that same culture is brought into lower level management.

Yan abides by a single mantra, culture eats strategy for breakfast. Without culture, even the best strategy can fail. Using his experience and advice from powerful leadership books, such as Primed to Perform, he maintains a healthy company culture for UTC.

In this episode, Yan explains the principles he uses to motivate employees, how he handles hardships in employees lives and how culture directly affects innovation.

Find out how Yan has built a healthy, thriving company culture for UTC and how to create the same relationship between your employees, management and c-suite entrepreneurs.

Connect with Yan

Yan Tougas’ Website

Yan on Facebook

Yan on Twitter

Yan on Instagram

Yan on LinkedIN

Mentioned in this episode

Primed To Perform: How To Build The Highest Performing Cultures Through the Science of Total Motivation

Vega Factor

Tim Ferriss Blog

Gary Vaynerchuk

Quotes

“A good definition of culture is, how are things really done around here?”

“The tone at the top of c-suite is important but on a day-to-day basis, most employees care most about what their direct supervisor says and does. That’s really their world.”

“You can’t have performance without innovation. You can’t have innovation without taking risks.”