Critical Role of Healthcare Quality Professionals in Advancing Healthcare Quality, Safety and Value w/ NAHQ CEO Stephanie Mercado

Improve Healthcare

In this episode, I sat down to talk to NAHQ CEO and Executive Director - Stephanie Mercado. We discuss their groundbreaking research on competencies for healthcare quality professionals! Check out the article as well as Stephanie's Editorial at the links below!
Stephanie Mercado is a leader in healthcare association management and advancing healthcare professions. Since her arrival to NAHQ in late 2013, Stephanie has increased NAHQ’s prominence and value in the healthcare quality space, with the introduction of industry-elevating initiatives such as the award-winning Healthcare Quality Competencies Framework and the National Healthcare Quality Summit. In partnership with NAHQ’s Board of Directors, volunteers and staff, Stephanie led the development of the profession’s first ever comprehensive Healthcare Quality Competency Framework, and the profession’s first ever Workforce Study, offering critical insights to workforce development opportunities for healthcare quality and safety professionals. Stephanie speaks nationally on NAHQ’s behalf about the critical need to reduce variability in healthcare quality competencies, and the intense training needs that are in-play with the decreasing shelf-life of skills in the rapidly evolving healthcare market. She has served on the Institute for Healthcare Improvement’s National Steering Committee for Patient Safety, the Association Forum Healthcare Collaborative Steering Committee, and is a board member of the Commission on Accreditation for Healthcare Management Education (CAHME), and more.

JHQ Article Links
https://journals.lww.com/jhqonline/Fulltext/2021/10000/Why_Competency_Standardization_Matters_for.2.aspx

https://journals.lww.com/jhqonline/Fulltext/2021/10000/The_Profession_of_Healthcare_Quality_Focuses_on.1.aspx