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Beyond The Pickle - A Slice of Exceptional Customer Care
Manage episode 404019788 series 2908101
İçerik Peter Wilson tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Peter Wilson veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
In this brief episode we slice into the story of a unique steak restaurant that takes customer appreciation to the next level. Following the customer service mantra coined by Bob Farrell, "give them the pickle," this restaurant engraves the names of their repeat customers on a steak knife, offering a personalized touch that turns dining into a memorable experience. Join us as we explore how this innovative gesture not only celebrates customer loyalty but also sets a new standard in creating lasting connections and unforgettable moments.
This episode is a follow-up to episode 101 "Give ‘Em The Pickle – A Tale Of Exceptional Customer Service." on Bob Farrell's legendary approach to customer service, tying in the importance of personal touches in the service industry.
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