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In an era where everything about the way work is changing, CULTURE LEADERS: THE MASTERS BEHIND MOVEMENTS zooms in on the real winning ingredient: vibrant team cul- tures. Each week, learn from elite leaders and culture experts as they confront the genuine dilemmas of today’s organizations. Cut through the noise. Unlock success secrets. Experience the undeniable force of transformative culture.
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In today's episode: Corporate communications teams try to sanitize the information coming to employees are fighting a losing battle. With modern information, employees know how companies are really doing. Inauthentic corporate communication can make it feel like the company doesn't care about employees. Two-thirds of employees say their companies a…
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In today's episode: Aligning purpose, strategy, and culture drives revenue growth. A company's purpose is its reason for existing, outside of revenue, in six words or less. What purpose do employees care about? Use key results with measurable indicators as anchors for strategy. An intentional company can get you closer to those results. This episod…
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In today's episode: In making decisions about promotions and hiring, businesses often make the mistake of prioritizing visibility over results. But there are brilliant people in every organization who are doing good work quietly. Visibility is a trap. Good leaders should focus on outcomes--and the company should have metrics to measure those outcom…
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In today's episode: Integrity is a tough value to maintain in a world full of tempting choices. But when a leader loses their integrity, the culture soon follows. A culture that values integrity fosters trust. With that trust, a company can afford to move faster than their competitors in decision-making. Scott Wine would rather be 60% right and fas…
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In today's episode: Employee decisions driven by an organization's culture. It's often said that the ROI on culture isn't as clear-cut as other investments. But there's no doubt that employee connections and beliefs are instrumental to success. It takes a lot of work to learn about the company's culture and make steps to change it. And that's often…
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Leading with Integrity: Scott Wine on Faith, Discipline, and Transforming Company Culture
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Dr. Jessica Kriegel interviews Scott Wine, former CEO of Polaris and CNH Industrial, as they explore his leadership journey, rooted in faith, discipline, and a commitment to integrity. Scott shares his insights on building adaptable, customer-focused cultures, lessons learned from his Naval service, and the importance of critical thinking in leader…
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In today's episode: Part of accountability for a leader is explaining expectations--and helping people achieve them. The whole organization knows when a part of it is lagging. It's a leader's responsibility to remedy that by getting people to change. But if people don't want to change, it might be time for new people. Culture Leaders Daily is a dai…
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In today's episode: Results come from actions. Actions are driven by belief. Beliefs are built by experiences. Current results--for better or worse--are a result of existing actions, beliefs, and experiences within the company. To change results, leaders should avoid getting caught in the "action trap." Think about the experiences you want employee…
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In today's episode: Good business requires more than just data--it's about the human element of discernment, decision-making, and interpreting what the data means. AI has the power to connect more dots than we've ever seen, but it also won't replace our ability to empathize. The people who know how to use AI will come out on top in the shifting eco…
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In today's episode: It's not that nobody wants to work anymore--young people are just expecting fair wages, non-toxic workplaces, and fulfilling work. And this is capitalism at work. "Living with parents" is seen as a failure to launch, despite it being a sound financial decision in a historically bad housing market. Corporations aren't competing w…
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In today's episode: It's growing increasingly common for companies to put up "ghost job" postings that they never intend to hire for. This is for three main reasons: to signal strength (look how many people we're hiring!), to interview employees from competitors, and to strike some fear into current employees. It's a great short-term motivator and …
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Fixing Wall Street Culture with Wais Achikzad and Patrick Curtis
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Dr. Jessica Kriegel is joined by Wais Achikzad, a senior consultant at Culture Partners with extensive experience in investment banking, and Patrick Curtis, founder and CEO of Wall Street Oasis. They discuss the accelerated timeline for investment banking recruitment out of college, the immense burnout caused by the "work hard, play hard" lifestyle…
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In today's episode: Despite its high salaries and "work hard, play hard" lifestyle, Wall Street is burning through young workers. In the long run, this is bad for the banks who want to recruit top talent who will be leaders in 10-15 years. The problem is the divide between junior analysts and middle-management leadership. Culture Leaders Daily is a…
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In today's episode: The pandemic opened up a lot of conversations about mental health care, as more people were visibly struggling. Despite those advances, there's still a stigma against talking about mental health in the workplace, for fear it will be used in hiring and promotion decisions. When businesses consistently promote well-being, mental h…
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In today's episode: The longshoremen strike is over, for now--they've agreed on a wage increase, but the automation question is still open. The union's opposition to automation isn't about fancy new technology, but things like parking gates and timecard stamping. With these tactics, they're making the argument FOR automation--if things were automat…
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In today's episode: The longshoremen on strike have a lot more leverage than the last few large strikes we've seen. Increased wages are an easy sell for the public. Preventing automation is going to be a lot less popular--it's antithetical to the American Dream. Right now, neither side is taking accountability by focusing on what they can control. …
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In today's episode: The longshoremen going on strike are a high-skilled workforce who deal with valuable cargo; they have a lot of power, but job insecurity is still an issue. The American supply chain is STILL fragile because there are no buffers--we removed them all in service of profit. Because of that fragility, even one day of strikes will cau…
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Unlocking Leadership Magic: Scott Syphax on Rediscovering Purpose and Empowering CEOs
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Scott Syphax joins Dr. Jessica Kriegel to reflect on his dynamic career as the former CEO of the Nehemiah Corporation and current strategic advisor to Fortune 500 executives. Scott shares his unique blend of strategy and emotional intelligence, often serving as an "unlicensed therapist" to some of the most powerful leaders across industries. In thi…
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In today's episode: Corporate boards can become chaotic messes when their role in a company is unclear or misaligned with management. Sometimes, management holds back information, sweeping their own bad decision-making under the rug. In truth, executives will become more powerful if they allow themselves to be vulnerable in front of the board and m…
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In today's episode: Delta Airlines fosters a culture of community engagement. But in the wake of the Crowdstrike disaster, CEO Ed Bastian is quoted saying it was too late to reach out to Microsoft and Crowdstrike executives. Cultivating caring relationships involves giving difficult feedback and opening lines of communication. Publicly declaring th…
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In today's episode: OpenAI's CTO, Mira Murati, has left the company at the same time OpenAI is becoming for-profit. That's a dangerous incentive for the world's biggest AI company. For-profit companies are legally beholden to shareholder profit before public good, and we've already seen how profit motives have pushed tech companies toward the addic…
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In today's episode: Employee surveys can be incredibly valuable, but they're often just used as validation tools for executives. Results should be shared with employees--after all, it's their information. Surveying too frequently can lead to fatigue and an overabundance of noise. Once you receive the results of a survey, the next step is to take ac…
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In today's episode: The gender pay gap widened last year, for the first time in decades. Gender diversity in leadership is directly correlated with growth and results, but a lot of people still don't want to believe it. Most products are being consumed equally by men and women; it pays to have a better gender balance on back-end. More women than me…
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In today's episode: The era of employee-centric practices is over--now companies are cutting costs and laying people off. Large companies firing 10-20% of their workforces to meet short-term profit goals is now considered standard. Company culture is still crucial, but the conversation has to start with results and profits for companies to be inter…
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In today's episode: Often, the best career planning happens in the rearview mirror. Specific plans are almost guaranteed to be derailed. But the act of planning (considering what you want and how to achieve it) is crucial for getting anywhere. Getting locked into a specific plan can be a big mistake for leaders. There's always new information to co…
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In today's episode: American salaries are forecasted to go up by an average of 3.5% next year. Executives face a balancing act: paying enough to retain employees while not eating too far into the margins. Most are happy to pay for performance, but only if they see that performance. That's why they prefer to pay bonuses. The most engaging employers …
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In today's episode: Any change to an organization will face resistance for rational reasons: lack of trust, switching costs, competing commitments, and change fatigue--as well as a reflexive identity-based resistance to change. When making a change, start with a majority--even if that's just three people in a room of five. Identify grievances and a…
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In today's episode: PwC is using location data to track whether employees are adhering to return-to-office policies. This strategy treats employees like children, assumes they're working without integrity, and loses top talent. These tactics can often act as soft layoffs--annoying employees into quitting so that management can avoid making the toug…
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Dan Streetman of Tanium: CEO, West Point grad, Army Ranger, Harvard Business School alum, and Ironman athlete
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Dan Streetman joins Dr. Jessica Kriegel to dive deep into leadership, service, and resilience. From his military background to leading one of the top cybersecurity firms, Dan shares his approach to leadership, emphasizing integrity, teamwork, and the importance of a service mindset. He reveals how personal challenges, like guiding visually impaired…
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In today's episode: "Lead from the front" is good West Point advice, but need some nuance--after all, a leader doesn't always have all the answers. "Lead from the middle" means gaining insight from your team and giving them the confidence to take charge. Great leadership is often boring leadership. Humility and support aren't flashy, but they get r…
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In today's episode: Boeing executives have a difficult task as they negotiate with workers striking for better contracts on top of PR and safety concerns this year. Boeing's profit-focused culture over the last twenty years has come at the expense of safety, quality, and employees--which has cut into its profits. Kelly Ortberg, the new Boeing CEO, …
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In today's episode: Jessica interviews Joshua Rhett Miller, Chief Investigative Reporter at Newsweek, about his cover story: Resilient Economy 'Feels Very Untrue' to Many Americans - Newsweek Despite good economic indicators, people are struggling with finances across America. The jobs numbers aren't as good as we thought, and many are burdened wit…
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In today's episode: Despite the pandemic, visible leadership and honest communication allowed a travel-based company see its highest-ever engagement. Even more than constant confidence, a willingness for leaders to say "I don't know, but we'll figure it out" can build genuine trust. The cohesiveness and resilience built in a crisis leave a lasting …
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In today's episode: Millennials have been dismayed about the economy for the last few decades, but they stand to gain $90 trillion by the mid-2040s as their parents age and pass away. But not everyone stands to gain from generational wealth transfer. How much does this matter for the average American? There are some systems like reverse-mortgages t…
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In today's episode: When employees don't feel safe to share criticisms and problems, meetings become useless. If the real conversations are happening after the meeting, then something has gone wrong. It has to be safe to say "I was wrong" in official conversations. Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the …
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In today's episode: To make the most of analytics, HR must know what questions to ask. The supply of analytics should follow demand for understanding, not the other way around. A good place to start is with employee concerns. Understand what people are complaining about, then search for some factors that cause it. Once possible causes are identifie…
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In today's episode: REI is in trouble. They're well-known for the perks they offer employees, but that's not the same thing as a successful company culture. What a company offers isn't always what employees need. Putting people before profits will lead to healthier employees and ultimately better results. Today's podcast is a short clip from Jessic…
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In today's episode: The employee experience doesn't improve automatically; it requires leadership to take an active hand in listening and responding. Decisions aren't binary. Some solutions can partially meet employee needs and get better through iteration. Hootsuite's approach focuses on strategies, not just policies, which allows for adaptability…
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In today's episode: Job applicants are using AI to optimize their resumes and get to the top of the pile. But with companies using AI at every turn--is turnabout fair play? But applicants need to find the line between honest optimization and flat-out cheating. If AI tolls are here to stay, then those who master them can get ahead. Culture Leaders D…
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Navigating Leadership and Culture with Paulo Pisano of Booking Holdings
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Dr. Jessica Kriegel has an insightful conversation with Paulo Pisano, Chief Human Resources Officer of Booking Holdings. The discuss his journey as a leader and his perspective on people-centric leadership. Paulo shares his thoughts on the importance of cultural diversity, the balance between people and profit, and the evolving role of HR in modern…
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Today's podcast is from Jessica's appearance on Fox News yesterday, discussing the Labor Day hotel workers strike. 10,000 hotel workers across America staged a walkout, and their complaints aren't just about pay--they're about working conditions, workload, job security and more. Only 33% of frontline workers feel like they're being heard. That's on…
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In today's episode: Job titles don't bring meaning -- they recognize those who bring meaning. Titles are meant to be clarifying, not confusing. People should understand the value you bring to work. Jessica's job title is changing! She is now Culture Partner's Chief Strategy Officer of Workforce and Labor. Culture Leaders Daily is a daily, five-minu…
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In today's episode: There's unprecedented wage deflation across America; job-seekers are taking jobs for tens of thousands less than just a few months ago. Hiring managers are taking advantage of a tight job market to post jobs for lower wages. After COVID, companies overspent on labor; now, employees are getting fired as a cost-cutting measure. Th…
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In today's episode: Despite claims of a resilient economy and soft landing, Americans across the income spectrum are struggling. What's going on? A good economy doesn't mean a good jobs economy. Staples like jobs and houses are becoming unattainable for many young people, which drives a lack of hope. Culture Leaders Daily is a daily, five-minute po…
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In today's episode: Nearly half of all workers say they're likely to be looking for a new job in the next year. How are some of them getting ahead? Networking, with genuine human connections is still the best bet. Some applicants are using AI to optimize their resumes, identifying keywords for specific positions. With more AI getting used in the hi…
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In today's episode: CFOs, CHROs, and other executives are often looking at different goals, incentives, and metrics, which leads to a mismatch. HR professionals need to learn how to speak finance--conveying the financial results that come from investing in people. Turnover is expensive; new employees can cost thousands in investments. It pays to ke…
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In today's episode: People learn in different ways: instruction, narrative, writing, art, and more. When conveying important information, provide multiple paths to learning it to maximize impact. Ask: what methods will land with the majority of people? What methods can be added to activate the margins? Culture Leaders Daily is a daily, five-minute …
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In this special bonus episode: Non-competes are back. A Texas court has blocked the FTC ban on non-compete clauses. There are situations where non-competes are necessary, but they've been used too broadly. Company secrets are key to some businesses, but those that rely on intellectual property or other assets don't need to restrict employee movemen…
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In today's episode: Business results come from actions, but micromanaging action burns everybody out. The best way to foster an "ownership mindset" is to give employees ownership in the company. That ownership mindset creates emotional buy-in, naturally drives action, and gets results. KKR's Peter Stavros and Ownership Works are leading the trend. …
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In today's episode: This year's jobs reports have been incorrect--they reported 818,000 new jobs that were never actually created. The jobs economy is weaker than we thought, but the stock market hasn't reacted much. As jobs reports are growing more inaccurate, it's worth looking to job postings to get a real sense of the market. Culture Leaders Da…
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