Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center. Kendall is a somatic psychotherapist turned multidisciplinary clinic own ...
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Systems for Success: Mastering Marketing and Sales with Joanna Sapir
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"That's what a really great sales process can do... It's really about their agency. This is not any sort of trickery convincing them... It's really a meaningful process." In this insightful episode, business strategist Joanna Sapir shares her expertise on creating effective marketing and sales systems for wellness practices. Drawing from her own ex…
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Navigating Loneliness as a Wellness Center Leader: Insights and Strategies
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In this insightful episode of the Wellness Center Creators podcast, hosts Kendall Hagensen and Anna Rudel delve into the often-overlooked topic of loneliness among business owners in the wellness industry. Fresh from a four-day retreat, they explore how isolation can affect leaders who build practices filled with people but can't be part of the gro…
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Insights on Leadership, Growth and Selling Your Practice with Gary Thorne
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Today Gary Thorne shares valuable insights on leadership, practice growth, and preparing for a successful exit. Gary is the founder of Elevate Practice Intelligence and has over 20 years of experience in corporate healthcare. Gary emphasizes the importance of leadership as the top competitive advantage: "Always the first competitive advantage that …
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Balancing Support and Boundaries: Leadership Challenges in Wellness Centers
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In this insightful episode, Anna Rudel and Kendall Hagensen explore the delicate balance of creating a supportive work environment while maintaining necessary boundaries in wellness centers. They discuss the challenges of leadership, particularly in fostering employee growth without inadvertently cultivating entitlement. The conversation touches on…
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Harnessing Yoga and the Vagus Nerve for Stress Relief with Marie Young
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"Yoga opens the door to a lot of creativity on how to get the yoga benefits quickly, especially for people like entrepreneurs or those who work in offices." In this episode of the Wellness Center Creators podcast, Kendall Hagensen interviews Marie Young, an expert in stress reduction techniques focusing on yoga and the vagus nerve. Marie shares her…
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Unlocking the Power of Coaching for Therapists with Carly Hill
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"I think therapy is treating medical necessity. It's textbook DSM. You're treating them for a diagnosis where coaching is working with those more situational, non clinical, less severe problems." Carly Hill, a former social worker and therapist who has transitioned into a successful coaching business joins me today. Carly shares her story of discov…
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Strategic Financial Management for Wellness Practitioners with Linzy Bonham
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"You need to have the financial literacy to understand those reports. For some folks, that's going to come naturally, and make total sense. For other people, you might want to do a little bit of learning and growing, so that you can understand and think about those numbers strategically." In this engaging episode of the Wellness Center Creators pod…
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Blending Filmmaking and Psychology to Craft Impactful Legacies with Eriksen Dickens
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In this episode of the Wellness Center Creators podcast, Eriksen Dickens shares his unique journey of blending filmmaking with clinical psychology. Growing up in a small town in California, Eriksen and his brother found a way to merge their love for storytelling with the therapeutic power of psychology, creating impactful legacy documentaries. List…
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Streamlining Mental Health & Wellness Practices with CRM Solutions featuring Berit Elizabeth
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Join us in this insightful episode as we chat with Berit Elizabeth, CEO and founder of PracticeAxis, a cutting-edge CRM designed specifically for mental health therapists. Berit shares her unique journey from social psychology and theater to developing a specialized CRM that revolutionizes the intake process for mental health practices and wellness…
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Enhancing Fertility Through Acupuncture and Emotional Wellness with Dr. Susan Fox
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Unlocking Fertility: The Power of Acupuncture and Chinese Medicine In our latest podcast episode, we spoke with Dr. Susan Fox, an expert in fertility acupuncture from the Norcal Fertility Group. With over 20 years of experience, Dr. Fox combines traditional Chinese medicine with modern techniques to help improve fertility. Dr. Fox has transitioned …
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Empowering Women Creators and EntrepreneursThrough Community with Tricia Creason-Valencia
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In this episode of the Wellness Center Creators podcast, Tricia Creason-Valencia shares her inspiring journey from documentary filmmaker to founder of Powerhouse, a creative workspace for women in San Jose. Tricia discusses the importance of storytelling in building empathy and community, and how her experiences as a filmmaker, teacher, and mother …
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Elevating Wellness Marketing Using Proven Strategies with Paul Kuthe & Scott Fish
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Today we are joined by Paul Kuthe and Scott Fish, two marketing experts who work closely with our clinic in Vancouver. Paul and Scott dive into marketing strategies for wellness and health businesses, offering invaluable insights and practical tips. Scott Fish, founder of 32 Degrees Digital, shares his expertise in digital marketing for health and …
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Unlocking Creativity Through a Trauma-Informed Lens with Sarah Teresa Cook
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Today we are thrilled to have Sarah Teresa Cook, a creative mentor and writing coach, join us. Sarah shares her unique journey from academia to social work, and how these experiences have shaped her approach to coaching and mentorship. She emphasizes the importance of a trauma-informed lens in creative practices and how it can help individuals deve…
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Integrating Mind and Body: Dance Movement Therapy with Keli Laverty
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Today, we have the pleasure of exploring the concept of balance through the transformative power of dance movement therapy, guided by the incredible Keli Laverty. In this episode, we are joined by Keli Laverty, founder of Be Rooted and the Be With Body Experience. Keli, a board-certified dance movement therapist with over 20 years of experience, sh…
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Transforming Construction Culture Through Mental Health Advocacy with Mike Nieto
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Welcome back, everyone, to the Wellness Center Creators podcast. Today, we have Anna joining us as co-host and our special guest, Mike Nieto, a former construction company owner turned mental health advocate. Mike shares his fascinating journey from running a construction business to founding a nonprofit dedicated to mental health awareness in the …
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A Unique and Successful Group Practice Approach with Jennifer Cobb
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Welcome to the Wellness Center Creators podcast, where we explore innovative approaches to health and wellness practice management. In this episode, I’m joined by Anna Rudel as co-host, and our special guest, Jennifer Cobb. Jennifer is a licensed clinical social worker and private practice owner who specializes in dialectical behavior therapy (DBT)…
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Innovative Strategies for New Healthcare Providers with Marco De Ciantis
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In this insightful episode of the Wellness Center Creators podcast, we're joined by chiropractor and entrepreneur Marco De Ciantis. Marco shares his journey from running a practice in Toronto to embarking on humanitarian work and starting a new business, Daphne Health. We delve into the challenges and options for new graduates in healthcare, the pr…
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How to Offboard a Provider and Find a Replacement with Kendall Hagensen
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What do you do when a practitioner decides to move on? It’s inevitable that this will happen within your practice. Today I answer a listener question from a chiropractor and clinic owner in Vancouver, BC, who is navigating the tricky process of offboarding a practitioner from their wellness center. I share the challenges and best practices I've lea…
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A Thriving Wellness Center for the Whole Family with Kris La Fave
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Can you create a wellness center that helps the entire family? You sure can! In this episode, I talk with Kris La Fave Smith, the owner of Village Wellness Center in Orange County, California. Kris is a licensed marriage and family therapist who has built a group practice with a team of seven clinicians, each specializing in different areas of ment…
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Building a Successful Wellness Business with Melinda Choy
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Where do you begin when you want to create your own wellness center? Hey everyone! In this episode of the Wellness Center Creators podcast, I had the pleasure of chatting with Melinda Choy, a practitioner and clinic owner who's making waves in the world of holistic medicine. Melinda's story is pretty incredible - it all started when she saw her par…
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Mastering the Art of Online Programs with Lori Kennedy
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Ever wonder what it takes to build a successful online program in the wellness industry? In this episode of my podcast, I had an enlightening chat with Lori Kennedy about mastering online program creation. With extensive wellness industry expertise, Lori provided invaluable insights on transitioning from one-on-one work to scalable online offerings…
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Building Trust and Improving Patient Communication with Josh Satterlee, DC pt3
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How to build trust and effective communication in patient care. This is the focus of part 3 of my insightful discussion with chiropractor Josh Satterlee, DC. If you haven’t listened to parts 1 and 2 yet, you might want to go back, so you can get a full understanding of Josh’s PATCH communication framework. As the founder of Trust Driven Care softwa…
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Exploring Trauma-Informed Care and Patient Communication: A Conversation with Kendall Hagensen pt2
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This is part 2 of my conversation with chiropractor Josh Satterlee, DC about the concept of trauma-informed care and how it can transform patient communication. Josh and I share practical methods on how to convey information based on individual needs. "How does your patient in front of you interpret information? How do they process it? And then how…
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Exploring Trauma-Informed Care and Patient Communication: A Conversation with Kendall Hagensen pt1
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In this episode, I had the pleasure of being interviewed by chiropractor Josh Satterlee, DC about the concept of trauma-informed care and how it can transform patient communication. As a mental health counselor, I shared my perspective on adopting a trauma-informed approach in clinical settings. "What I mean by trauma informed is that we are consid…
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Redefining Leadership in the Workplace with Julianne Guinasso
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In this episode, I have an enlightening conversation with Julianne Guinasso, a licensed marriage and family therapist, about the critical role of work culture and relationships in the workplace. As a therapist turned consultant, Julianne realized the need to support leaders in fostering psychologically safe environments. Through her expertise, Juli…
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The Evolution of a Wellness Center: A Candid Conversation with Kendall Hagensen Part 2
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I’m back with the second half of my conversation with Anna Rudel, discussing my journey as a practice and business owner. We chat about the highlights and challenges of running a wellness business and opening a second location. I also share some of my goals for 2024 and my process for setting goals and task management. During the interview, we disc…
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The Evolution of a Wellness Center Pt 1: A Candid Conversation with Kendall Hagensen
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In this episode I sit down with coach Anna Rudel to discuss my journey as a practice and business owner. From my background as a somatic psychotherapist to my role as a coach and consultant, I share my insights and experiences in building a successful wellness center. It was so fun to be in the “hot seat” for a change! As you may know, I’m a somati…
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Exploring the Power of Intuition and Psychism with Emily O'Neal
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In this episode, I talk with Emily O'Neal, the founder of Blooming Wand, a business that helps people connect deeply with their intuition and inner guidance. Emily shares her expertise in intuitive readings, mediumship, and intuitive coaching, offering valuable insights into the transformative power of tarot, psychism, and intuitive arts. "Intuitio…
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How to Build a Practice that Runs Without You with Jeff Russell
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In this episode, I talk with Jeff Russell, a successful entrepreneur and business owner, about the importance of mindset and creating a practice that can run without the owner. Jeff shares his journey starting multiple successful businesses and provides valuable insights on how practice owners like myself can achieve freedom and success. Jeff Russe…
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Integrating Retreats and Finding Authenticity in Business with Amy Lynn
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In this episode, I talk with Amy Lynn about her retreats and the importance of self-care and visioning in the healing profession. As an experienced art therapist and marriage and family therapist with 25 years of practice, Amy has expanded her expertise to include intuitive work, psychedelics, ketamine-assisted psychotherapy, business coaching, and…
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Navigating the Connection Between Health and Work with Candice Elliott
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In this episode, I sit down with Candice Elliott, a fractional chief human resources officer, to discuss the intersection of health and work. Candice shares her expertise on HR matters and offers valuable insights for small business owners and nonprofits. Candice helps small businesses and nonprofits navigate HR, from hiring and firing to retention…
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Navigating the Trends and Challenges of Starting a Practice with Marco De Ciantis
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In this episode, I talk with Marco De Ciantis, a leading expert in the field of health and wellness, about the current trends and challenges faced by new graduates in various modalities. Marco shares his insights and expertise on how new grads are starting their practices, the impact of post-COVID dynamics, and the rise of multidisciplinary clinics…
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Empowering Acupuncturists and Chiropractors: The Benefits of Virtual Reception with Jenn Collins
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In this episode, I talk with Jenn Collins, an experienced acupuncturist and founder of a virtual reception company, about the importance of virtual services for healthcare practitioners. We discuss how it can help acupuncturists and chiropractors improve their practices. “A lot of people don't realize how significant it is until it starts happening…
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Expert Tips for Hiring and Managing Massage Therapists with Kelly Cabrera
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If you're feeling frustrated and overwhelmed by the high turnover rate of massage therapists in your clinic, constantly having to recruit and train new staff, only to have them leave after a short time, then you are not alone! Despite your efforts, you may find that your current hiring and management strategies are failing to create a stable and co…
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From Anxious to Authentic: How to Genuinely Market Your Practice with Michelle Grasek
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Do you want to overcome your hesitations and fears about marketing your healthcare services, and attract clients and build a thriving practice? Are you searching for genuine, generous, and effective marketing strategies that don't make you feel uncomfortable? Look no further! In this episode, Michelle Grasek will share marketing solutions to achiev…
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The Art of Patient Retention: Strategies for Long-term Success with Ildi Arlette
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With a passion for helping others succeed, Ildi Arlette is an accomplished expert in the field of leadership and team development for medical aesthetics clinics and Med Spas. With over 20 years of experience, Ildi has worked extensively with clinic owners and healthcare professionals, helping them build strong teams, retain patients, and drive rapi…
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Scale Your Therapy Practice for Success: Proven Strategies from Nicole McCance
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Nicole McCance is a retired psychologist who has transitioned into a business coach specializing in helping psychotherapists scale their practices quickly. With an impressive track record, Nicole successfully grew her own group practice to include 55 therapists and achieved a revenue in the multiple seven figures. Her journey began with a personal …
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Building Trust in Healthcare Through Effective Communication Strategies with Dr. Josh Satterlee
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Do you want to establish strong patient-provider relationships and foster trust in healthcare? Are you searching for effective communication strategies to enhance your interactions with patients? Listen in as Dr. Josh Satterlee reveals solutions that will help you achieve this desired outcome. Discover how to cultivate improved patient-provider rel…
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The Human Foundation: Key to Success in Entrepreneurship with Natasha Wilch
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Today I’m chatting with Natasha Wilch, a highly qualified physical therapist and entrepreneur from Western Canada, who brings a fresh perspective to concussion and neurological care. Natasha's emphasis on transparency, honesty, and building from a human foundation sets her apart in her field. Having built her multidisciplinary clinic from the groun…
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Clear Skin and Optimal Health: The Functional Medicine Approach to Psoriasis with Dayna Hrovath
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If you're feeling frustrated and defeated by the constant itchiness and irritation of your psoriasis, despite trying countless creams and medications, then you are not alone! Many individuals like you are experiencing the disappointment of temporary relief followed by recurring flare-ups that disrupt their daily lives. Instead of the clear, healthy…
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Transform Your Beliefs and Boost Your Income as a Wellness Provider with Jason Stein
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Discover how a passionate acupuncturist turned business consultant helps wellness providers overcome money challenges and achieve financial stability, all while balancing their work and personal lives. If you don't figure out the money end of things, things can get really challenging. And there's a lot of burnout in this field for people that are a…
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Take the Guesswork Out of Planning for Retirement with Eunicia Peret
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If you're feeling overwhelmed and uncertain about your financial future, despite trying to save and invest, then you are not alone! Many individuals find themselves stuck in a cycle of financial insecurity, unable to achieve their desired retirement goals. They may be following generic, “cookie-cutter” financial advice or relying on outdated strate…
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Unveiling the Vital Role of Office Managers in Healthcare Businesses with Brittany Ludwig
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Do you want to enhance the efficiency and success of your healthcare business? Are you looking for the key to unlocking improved understanding and recognition of the role and importance of office managers in your organization? Look no further, as Brittany Ludwig shares the solution that will help you achieve this desired outcome. Understanding the …
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Secure Your Financial Future: Practical Tips for Healthcare Providers with Robin Valadares
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If you're a healthcare professional and feel overwhelmed and stressed about your finances, living paycheck to paycheck, struggling with debt, and unsure about your future, know that you're not alone! Today, we are delighted to introduce our guest Robin Valadares. In addition to his successful career as a physiotherapist, Robin has immersed himself …
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Maximizing Productivity: Mastering the 4 P's of Effective Meetings
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If you're feeling frustrated and overwhelmed by unproductive meetings that seem to go nowhere, then you are not alone! Despite your efforts to lead engaging discussions, you may find yourself stuck in a cycle of inefficient decision-making and disengaged participants. Your attempts to create a structured meeting agenda may be falling flat, resultin…
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Building a Wellness Center and Acupuncture Practice with Sarah Swanberg
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Follow the journey of Sarah Swanberg, a determined wellness provider who discovered acupuncture as a second career. She has built Indigo Wellness Group, a thriving center that fills the gaps in traditional healthcare for women, while collaborating with her sister and creating a supportive environment for her team and clients. In this episode, you w…
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Unlocking Team Synergy: The Power of Relationship-Centered Hiring
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Are you tired of hiring skilled candidates who just don't fit into your company's culture? In this episode, I delve into the crucial topic of relationship-centered hiring and leadership. Tune in to find out how it could change the way you approach hiring and leading a team. Get all the links, resources and show notes here: https://wellnesscentercre…
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Growing and Nurturing a Flourishing Group Practice with Leah DeRose
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Do you want to successfully transition from a private practice to a group practice, effectively establishing and managing your own team of therapists? Listen in as Leah DeRose shares some key solutions to achieving this desired outcome, allowing you to thrive in your new group practice venture. Leah DeRose has had a 15-year professional journey tha…
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A Holistic and Revolutionary Approach to Addiction Recovery with Luke DeBoy
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In this fascinating interview on the Wellness Center Creators podcast, therapist Luke Dubois shares his journey from athletic training to becoming a certified addiction counselor. With a holistic and integrative approach to treatment, Luke's practice, Recovery Collective, offers a groundbreaking approach that addresses psychological, emotional, spi…
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A Guide to Implementing Flexible Therapy Offices with Anna O'Brien and Jim Pasquarella
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Anna O’Brien a licensed professional counselor and board-certified art therapist, has successfully transitioned from group to private practice. Recognized for her entrepreneurial spirit, she partnered with Jim Pasquarella, a stalwart in commercial real estate, who led the transformation of his church's unused space into a thriving wellness center. …
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