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MSP Unplugged

Paco Lebron and Rick Smith

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This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
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MSP 1337

Chris Johnson

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Educational sound bytes to help MSPs and their clients navigate Cyber Security. Cybersecurity maturity is a journey, don't go it alone. Interviews and guidance from fellow MSPs and other Industry experts. Our goal is Secure Outcomes and together we can make a difference.
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All Things MSP

Justin Esgar and Eric Anthony

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Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
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MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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Set-Aside Some Time: An MSPN Podcast

The National Medicare Secondary Payer Network

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Set Aside Some Time podcast is a creation of The National Medicare Secondary Payer Network (MSPN), the leading source for education on MSP compliance. This podcast series will provide the most up-to-date and accurate information to anyone directly or tangentially involved in MSP matters. Interviews feature leading experts in MSP compliance and in fields touched by MSP matters.
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Welcome to the Building a Profitable MSP with Chris Wiser podcast where we dive deep into the world of MSPs! Join Chris Wiser (CEO of 7 Figure MSP), in this new podcast series for invaluable insights and strategies on how to build a Profitable MSP. Tune into our weekly interviews featuring industry experts and members of Chris’ Inner Circle programme as they discuss what sets highly successful MSPs apart. From cyber security to business management, we cover it all to help you thrive as an IT ...
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The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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The uncut truth about real life, real situations, and real truths. No one that you will hear on this station is perfect. However, what you will hear is nothing less than Our Truths.
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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MSpodden er en podkast om livet med MS. Programleder Ole André Sivertsen intervjuer noen av landets fremste eksperter. Du som har MS eller kjenner noen med MS får informasjon, tips og råd om viktige temaer. Alle som intervjues i podkasten opptrer som uavhengige eksperter på sine fagområder. Podkasten er i regi av Biogen. MSpodden is a podcast about life with MS. The presenter, Ole André Sivertsen interviews some of Norway's leading experts. The podcast provides information, tips and advice a ...
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Ms.Purple Rose

Shauntrice Jackson

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Ms.Purple Rose will teach the future readers of today reading lessons. These lessons are standards that may be taught in school. This podcast is for parents and children ages 3-6
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Welcome to the MSPoweruser podcast! This is THE podcast for the Microsoft enthusiast and power user. We discuss the latest news about Microsoft, Windows 10, Windows Phone, Xbox and everything Microsoft!
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MSP Voice is a podcast produced by MSP360 where each week we talk to different managed service providers about their business. We cover topics like how to get started, what are some of the best tools and even what to avoid. The goal is to be informative and a go-to resource for any MSP looking to start or grow their business. © MSP360
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Paul Green's MSP Marketing Podcast

Paul Green's MSP Marketing Edge

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Welcome to Paul Green's MSP Marketing Podcast. If you're a Managed Service Provider (MSP) and want to improve your marketing & grow your business, this is the show for you. It's out every Tuesday on your favorite podcast platform. Since launching in 2019, this has become the world's most listened to podcast about MSP marketing. Host Paul Green is the world's go to MSP marketing expert, and the founder of the MSP Marketing Edge. Every week you'll get really smart ideas to improve your marketi ...
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We want to make your MSP better. Join us each week as we discuss technology, operations, best practices, account management strategies and sales techniques. If you are out there grinding in the IT trenches from the help desk to the corner office, this podcast is for you.
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Clarion-Ledger High School Sports Editor Courtney Cronin discusses Mississippi's massive pool of talented high school athletes with Sports Editor Hugh Kellenberger every Monday. From football playoffs to basketball tournaments to Dandy Dozen reveals to previewing the annual Best of Preps ceremony from The Clarion-Ledger, this podcast is all things high school sports in Mississippi.
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Be Mspired covers hot topics and helpful insight through a diverse mixture of celebrity and inspiring guests, sharing real stories and perspectives, and how they figured out everyday life’s challenges and rose above the odds. Join Host, Miguel Global and Be Mspired.
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Running an MSP or IT Service Provider is incredibly hard 😖 (yet also VERY rewarding at the same time 😁) Join Pete, Scott, Richard, and Andrew for this light-hearted, entertaining show full of lessons, mistakes, stories, & craziness from the trenches of running and selling our own MSPs. Each week, we'll dig into the latest MSP news of the week and we'll then deep dive into a HOT topic that's super relevant to the MSP space. (including Marketing, Sales, Pricing, Packaging, People, Service Deli ...
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Providing M365 Security can be complex for MSPs. Since 2011, SkyKick’s mission has been to help Microsoft Partners be successful in the cloud. And today, security is a huge opportunity for MSPs, but can be challenging due to ever-evolving threats, tools, and customer needs. These peer-to-peer conversations hosted by SkyKick are aimed to help MSPs share insights on the latest news, tools, and best practices in the growing field of M365 Security. Learn more at skykick.com
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Here's where you can download and digest your best bits of MSP marketing in simple steps for sustainable success. Presented by Mike Knight MBA FCIM (an elected Fellow of the Chartered Institute of Marketing with over 25 years of experience owning a marketing business) who has helped thousands of businesses and MSPs all over the world since 1998. As well as helping MSP owners grow via referral marketing, MKLINK have helped many MSP owners scale rapidly via with mergers and acquisitions as well.
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Sejam bem-vindos ao MSP Podcast sou Marionel Sousa Pontes! Eu sou Marionel De Sousa Pontes, engenheiro eletrotécnico, cofundador e CEO da empresa UMA Imagem. juntamente com o meu parceiro Jerikson Gonçalo, impactamos dezenas de pessoas através da realização de casamentos e batizados. MSP Podcast é um guia para se tornar a sua melhor versão de si mesmo a nível fisico, financeiro, intelectual e na sua Imagem Pessoal. Espero que os videos ajudem a mente-los informados. Novos episódios todas as ...
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The 10 min MSP Marketing Podcast will return soon! Working with managed service providers as a marketing professional, you come across the same issues fairly often. The tech crowd is comfortable with entrepreneurship, operations, even sales... but marketing? Yikes! If you've been burned by marketing before, or if you're trying to make sense of marketing tactics, lingo and the big personalities that come with marketing for IT people, this is a good podcast for you! No MBA-lingo, no marketing ...
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"Fireside MSP" is a warm, engaging podcast brought to you by the Managed Service experts at XenTegra, where technology meets conversation around the virtual fireside. Each episode dives deep into the world of managed services, exploring the latest trends, solutions, and innovations that are shaping the future of technology. Hosted by seasoned professionals from XenTegra and featuring occasional guest appearances from our industry partners, "Fireside MSP" aims to demystify the complex world o ...
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Human conversations shining a light on the members of the MSP communities. Giving a behind the scenes insight of their ups, downs and all important wins. The MSP community as a whole can be seen as an open book. Many of the community sharing the insights of their business to others freely to their peers. Ever wondered what other MSPs or people in the industry get up to on a day to day basis? This podcast has been created with a love of the MSP community at the heart, shining a light on the m ...
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A Precious Moodz Production Presents, "THE N`TUNED TALK SHOW." Featuring your hostess Ms. P & The N'Tuned Family Welcome to The N'Tuned Show Internet Radio & Real TV Show - Home to airing programs that are full of quality informational content that addresses many of the concerns that of the average Joe, to upcoming fame, unknown authors, small businesses, and entrepreneurs to market themselves, their book/s, products and services to the media and to potential listeners; giving voice to the a ...
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Are you struggling to attract clients with your MSP marketing? It might be because you’re focusing too much on your tech stack and not enough on what truly matters to your clients. 🛑 In this episode, we’ll reveal: ✔️ Why marketing your tech stack doesn’t resonate with potential clients. ✔️ The three strategies you NEED to focus on: are solving real…
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I had the opportunity to sit down with Jeff McCullough and Brad Reinboldt of NetAlly to find out what is new. Having spent many years with my trusty Link Sprinter, I was keen to hear what evolutions of products and services they might offer to help MSPs and MSSPs in troubleshooting networks, scanning for vulnerabilities, mapping to common framework…
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Happy New Year! To start the year off the crew discusses some proven strategies we have had success with! Full Video Podcast Link: https://youtu.be/OmjO9lBWutI --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks …
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Feeling overwhelmed? You’re not alone. On this episode of the All Things MSP Podcast, Justin and Eric sit down with Andrew Hartman, founder and CEO of Time Boss, to uncover the secrets to mastering time management for managed service providers (MSPs). Drawing on years of experience as a COO in both the software and MSP industries, Andrew shares his…
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The podcast powered by the MSP Marketing Edge Welcome to this SPECIAL edition of the show, Episode 269, of the MSP Marketing Podcast with me, Paul Green. This week I’ve got the last of my special episodes for you, where you’ll discover how my guest grew his MSP to 450 clients, 35 staff and $7m revenue. How to own an MSP doing $7m a year Featured gu…
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Mein großes Danke geht heute an Marcus Bengsch, den CTO der proact Deutschland. Mit Marcus spreche ich über die ganzheitliche Organisation der Technik als Managed Service Provider, der auch weiterhin Projekte für seine Kunden umsetzt. Über die Integration von Projekten und Managed Services in Fachteams sagt er: "Wir bringen die Themen zusammen, wei…
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In this special recap episode of Now That’s IT: Stories of MSP Success, host Chris Massey and producer Stephen McNulty, are joined by guest John Joyce, revisit nine of the most memorable episodes from the podcast’s 45-episode journey. From navigating the 2008 financial crisis to building thriving MSPs with resilience, transparency, and collaboratio…
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Want to scale your MSP? Join Brian Gillette and John Davenjay of Bowman Williams as they discuss the secrets of how to hire right and staff your MSP both successfully and effectively. With lessons drawn from John’s inspiring journey - this episode is packed with practical advice to help you take your business to the next level. John shares how grit…
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Aaron Winnell, Jason Creel and Steve Shaw join host Jennifer Shymanski to discuss the current state of Medicare Secondary Compliance on liability cases. The group examines some recent comments from CMS on liability future allocations, discusses the conditional payment process on liability matters and offers insight into how their clients are workin…
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Discover how AI is transforming the MSP industry and what it means for the future of managed services. In this video, we explore the game-changing potential of artificial intelligence in streamlining workflows, improving ticket management, and boosting overall efficiency for MSPs. Whether you’re an MSP owner, manager, or technician, staying ahead o…
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Are you wondering how you can be more productive as an MSP owner? How can you stop wasting time and get more done? If you want to scale your MSP to 7 Figures and beyond, you need to have a productivity system to help you get there. In this interview, our CEO, Chris Wiser shares his secrets to staying productive as the CEO of 7 Figure MSP and back w…
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In this episode, In this episode, our hosts wrap-up 2024. Their hits, their misses, and their plans for 2025! Full Video Podcast Link: https://youtu.be/QJTT_fa4YGM --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyT…
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Discover how to transform your managed service provider (MSP) business in 2025 with proven strategies for goal setting and process building. In this episode of the All Things MSP Podcast, Eric Anthony breaks down the SMART framework—Specific, Measurable, Achievable, Relevant, Time-bound—and shares practical tips on creating processes that ensure su…
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The podcast powered by the MSP Marketing Edge Welcome to this SPECIAL edition of the show, Episode 268, of the MSP Marketing Podcast with me, Paul Green. This week I’ve got another special episode for you. If your MSP isn’t growing, and you’re too busy running it to focus on growing it, this could be the answer for 2025. Should MSPs hire a chief gr…
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In this episode, we explore the question: Should MSPs be going all-in on Artificial Intelligence? We discuss how we are currently using AI, our plans for leveraging it in the future, and the opportunities and challenges it presents. Join us as we examine the role AI can play in shaping the future of your MSP business. Full Video Podcast Link: https…
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Get ready to ring in the holidays with a special festive episode of All Things MSP! Join Eric Anthony and Justin Esgar as they bring you a unique MSP-themed rendition of the "12 Days of Christmas," packed with relatable and humorous nods to the IT service provider world. From secure backups to phishing tests, this episode cleverly blends holiday ch…
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The podcast powered by the MSP Marketing Edge Welcome to this SPECIAL edition of the show, Episode 267, of the MSP Marketing Podcast with me, Paul Green. This week I’m taking you for a walk near my home. And we’re going to talk about a subject that’s very important to us as business owners… How MSPs achieve a happy balance Running an MSP is like co…
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Menschen kaufen bei Menschen. Daher sollten Führungskräfte und Mitarbeitende aktiv Inhalte posten. Das sagt unser heutiger Experte, wenn es um das immer wichtiger werdende Thema LinkedIn als Kanal für IT Dienstleister geht. Mein großes Danke geht an Michael Lorenz, den Geschäftsführer und Social Media Berater bei der KUNDENFOKUSSIERT GmbH aus Bielf…
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In this episode, we break down the concept of the Burden Rate—what it is, how to calculate it, and why it’s essential for your MSP business. Learn how to use this crucial metric to optimize your pricing strategy, ensure profitability, and make smarter financial decisions. Don’t miss these actionable insights to take your business to the next level!…
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In this episode of Now That’s IT: Stories of MSP Success, we sit down with Paul Cashmore, co-founder of Solace Global Cyber, to explore his incredible journey of transforming a traditional MSP into a leading MSSP. Paul shares how his passion for cybersecurity and a service-first mindset fueled rapid growth, while also addressing the challenges MSPs…
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Do you want to double your MSP revenue? If so, you are going to want to make sure you are pricing your MSP services properly. In this episode, Cindy Phillips, our head sales coach breaks down how much to charge per client and how to put IT service packages together that make sure you are profitable. Want to make sure your sales process is helping y…
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Is your MSP struggling with manual reports, scattered client data, and lost time? In this episode of the All Things MSP podcast, Zulfiya Forsythe, CEO of Omadli Group, joins us to share how Managed IT Service Providers can transform their client offerings with data analytics and AI-driven solutions. Learn how to identify your clients’ data pain poi…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 266 of the MSP Marketing Podcast with me, Paul Green. This week… 3 big MSP marketing priorities for 2025: The silver bullet to getting new clients and growing your MSP lies in consistent and persistent marketing. Make it easy by prioritising these three things. And 3 big questions to …
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This week the crew discusses pricing. Our philosophy and procedures on how we arrive at a final cost of our offerings. Full Video Podcast Link: https://youtu.be/hTptF4Auhmk --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from…
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Discover how Jerry Morgan of Code Blue Computing turned his struggling MSP business into a thriving seven-figure company. 🚀 Here’s what you’ll learn in this inspiring testimonial: ✔️ The biggest challenges of transitioning from a computer repair shop to an MSP. ✔️ How pricing strategies and community support transformed their business model. ✔️ The…
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In this episode of the All Things MSP podcast, Justin Esgar and Eric Anthony dive into the complexities of CMMC (Cybersecurity Maturity Model Certification) compliance with Eric Levitas, VP of Business Development at ControlCase. They break down the implications of this essential certification for Managed Service Providers (MSPs) and their clients,…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 265 of the MSP Marketing Podcast with me, Paul Green. This week… Successful MSP owners exercise: Our bodies are amazing, but they’re even better when we use them on a regular basis. Even just a 20 minute walk every single day keeps your body sharp – and also your mind. How one client …
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Mein großes Danke geht heute an Christopher Decker, CEO der Citadelle AG. Christopher war beim ERP Hersteller ProAlpha, danach Geschäftsführer bei Netgo Software und ist jetzt seit mehreren Jahren bei der Citadelle Systems AG und dort CEO. Einige Aussagen von Christopher im Podcast sind: Über die Erwartungen von Kunden an Softwarelösungen: „Der Kun…
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In this episode of Now That’s IT: Stories of MSP Success, we sit down with Alex Stanton, a seasoned entrepreneur and industry innovator, to explore his remarkable journey from a teenage web developer to the founder of one of the largest MSPs in the Inland Northwest. Alex shares candid insights on scaling a business, navigating industry shifts, and …
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Struggling with difficult clients who drain your resources and disrupt your team? In this episode, we’ll dive into why firing certain MSP clients might be the best decision for your business—and how to identify who needs to go. Here’s what we cover: ✔️ How to recognize clients who aren’t a good fit. ✔️ The impact of bad clients on your team and bus…
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Unlock the Untapped Power of Data in Your MSP In this episode of the All Things MSP Podcast, Justin Esgar and Eric Anthony dive into a topic many managed IT service providers overlook—data collection and its impact on business growth, efficiency, and cybersecurity. From asset management to software tracking, learn what data truly matters, how to co…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 264 of the MSP Marketing Podcast with me, Paul Green. This week… Why MSPs procrastinate (and how to cure it): Don’t confuse busyness with business. Keeping yourself busy doing things that you really shouldn’t be doing, at the expense of the things that matter is a form of procrastinat…
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Opportunities don’t always come gift-wrapped - and MSPs who learn to spot them win out. In this episode of The MSP Sales Podcast, Brian Gillette sits down with Kevin Clune of MSP Growth Hacks ( https://www.MSPGrowthHacks.com ) to explore how to transform transactional thinking into meaningful, long-term partnerships. From creating value in unexpect…
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In this episode, we discuss the good, the bad and the ugly of how we've acquired clients in the past and what we plan to change or enhance going forward! Full Video Podcast Link: https://youtu.be/z8QmtK5S42s --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https:/…
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Certifications play a pivotal role in the managed IT services industry, but which ones truly make a difference? In this episode of the All Things MSP Podcast, hosts Justin Esgar and Eric Anthony dive deep into the world of IT certifications. From foundational credentials like CompTIA A+ to advanced programs such as CMMC and vendor-specific badges l…
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Struggling with the common ‘I need to think about it’ objection during your sales calls? In this video, Cindy Phillips, VP of Sales Coaching at 7 Figure MSP, shares actionable strategies to overcome this sales objection and turn it into a sales opportunity! Learn how to: ✔️ Handle the ‘I need to think about it’ objection with confidence. ✔️ Use tar…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 263 of the MSP Marketing Podcast with me, Paul Green. This week… How to create the perfect MSP about us page: An about us page must be about the people and the core values of your business. But it’s not really about us, it’s about the prospect. It’s a selling page. It takes 50+ touchp…
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In this episode of Now That’s IT: Stories of MSP Success, we sit down with Benji Sawyer, the high-tech guru behind Sawyer Solutions, to explore his journey from the brink of burnout to building a thriving MSP grounded in balance, compassion, and purpose. Benji opens up about the challenges of working 100-hour weeks, the pivotal moment that forced h…
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Join Tim Mercer as he discusses the 2024 Annual Conference highlights with Amy Bilton, Vice President, Nyhan Bambrick Kinzie Lowry, and MSPN Past President Conference Committee Co-Chair, and Amber Worman, MSP Optimization Manager, Walmart Claims Services, and MSPN Treasurer. They will review some of the biggest take-aways, benefits of attending eit…
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Discover how Jim Reichard, owner of I’ll Take It Solutions in Birmingham, Alabama, transformed his MSP business using a proven growth strategy. Since partnering with 7 Figure MSP, Jim has overcome plateaus, scaled his company nationwide, and added $1 million in MRR through effective client conversion, cross-selling, and mergers & acquisitions. In t…
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The Last Control Domain discussed on the fireside chat is Physical and Environmental Security. This domain was taken directly from the CompTIA Cybersecurity Trustmark, and while it wasn't done in sequence like the majority of the domains, it is not a result of it being overlooked. However, many MSPs often fail to give much attention to it. Join Mat…
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In this episode, Rick and Corey discuss plans and strategies to get project work on the books and helping our clients with their IT budgeting. Full Video Podcast Link: https://youtu.be/Mfb76_wkAMA --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugg…
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Are incomplete projects holding your MSP back? In this episode of the All Things MSP Podcast, hosts Justin Esgar and Eric Anthony tackle a common challenge for managed service providers: stalled internal projects. They discuss why so many initiatives get 70-80% finished but never cross the finish line and explore practical strategies to drive momen…
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