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Ep24: Armando Viteri: Unlocking Business Potential with Generative and Narrow AI
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In this episode of “Your Business Your Next Level,” I welcome Armando Viteri, CEO of New Block, a leading AI strategy consulting and implementation firm. Armando shares his deep expertise in AI, from its early days in the 1980s to the revolutionary impact of generative AI today. We dive into the differences between narrow AI, which excels at superhuman tasks like optimization and predictive analytics, and generative AI, which mimics human-like conversational abilities. Armando explains how combining both types of AI can create powerful solutions for businesses, giving real-world examples of how companies can leverage AI to increase productivity and efficiency. He also shares his thoughts on the future of AI, emphasizing the importance of strategic planning and data protection for companies adopting AI technologies. This episode is packed with insights into the practical applications of AI and how businesses can thrive in the age of automation.
Key Takeaways:
Generative vs. Narrow AI: Armando explains the complementary nature of generative AI, which excels in human-like conversations, and narrow AI, which handles optimization and superhuman tasks. Combining both creates powerful business solutions.
AI as a Strategic Investment: Businesses need to treat AI as a long-term strategic investment, not just a shiny new tool. Armando highlights the importance of developing AI at the core of the company, rather than just implementing it in isolated departments.
The Future of AI: AI has the potential to significantly boost productivity, especially in industries facing workforce shortages. Armando believes AI will be crucial in compensating for the global population decline and helping fewer workers achieve more.
Data Protection and Security: As businesses increasingly rely on AI, protecting corporate data becomes critical. Armando discusses the risks of using commercial AI platforms and the need for bespoke AI models to safeguard sensitive information.
Real-Life Use Cases: Armando offers real-world examples of how AI is transforming industries, from airline operations to customer service, and how companies can combine narrow and generative AI for maximum efficiency and impact.
Timeline Summary:
[00:00] - Introduction to Armando Viteri and the world of AI.
[02:00] - Differences between narrow AI and generative AI, and how they complement each other.
[05:00] - How AI is transforming business operations, with real-world examples.
[08:00] - The future of AI and its impact on productivity and the workforce.
[12:00] - Importance of data protection when using AI and the risks of commercial platforms.
[15:00] - Strategies for adopting AI at the core of a business.
[20:00] - Final thoughts on AI’s potential and practical next steps for businesses.
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