))
Maximizing Customer Retention in the AI-Driven World with Jeff Beaumont
Manage episode 402350449 series 3499126
İçerik Audrey Lecker tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Audrey Lecker veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
In this episode of Video Voyagers: Edge of AI, Jeff Beaumont, Customer Success Consultant at Jeff Beaumont Consulting, joins Audrey Lecker and Richard Benavides to explore the challenges facing customer success teams, the limitations of WYSIWYG tools, compliance risks, and the significance of collaboration and empathy in an AI-driven world.
Jeff has over ten years of experience in SaaS and Customer Success, helping companies achieve their goals and outcomes of customer adoption, renewals, satisfaction, and delivering outcomes for both the company and customers. He is a self-employed Customer Success Consultant via Jeff Beaumont Consulting and has just finished a four-year stint at GitLab.
Jeff’s professional mission is creating rich customer experiences through people and processes working in harmony. He has led teams to successfully deploy Gainsight, product analytics, health scoring, Digital Customer Success, and monetizing Customer Success across global and cross-functional teams.
Video Voyagers: Edge of AI is handcrafted by our friends over at: fame.so
13 bölüm
Paylaş
