[144] How MSPs can Learn From The Illustrious Leader of The Tech Tribe

TubbTalk: The Podcast for Managed Service Providers

In this episode, Richard Tubb speaks to Nigel Moore, the illustrious founder of The Tech Tribe. It’s community for forward-thinking MSPs looking to network, collaborate and learn from their peers. Its members have access to marketing, training, expert panel discussions and more.

This is a bumper episode, so get a flask of tea, a packet of biscuits and settle in to learn from Nigel and Richard! Nigel explains how The Tech Tribe came about, why people join and why it attracts industry experts.

He also shares his advice on running a successful MSP without working long hours, how to grow a strong team culture and how they deal with disagreements in The Tech Tribe community forums.

Nigel talks openly about how he overcame addiction to grow a successful business and how this led to meditation and journalling practices.

He shares his tips on how to tackle difficult conversations and why he thinks AI might help us better understand ourselves.

Richard asks Nigel why he invests in businesses, and not necessarily those in the IT industry, his current favourite apps and a fact about himself that always surprises people when they learn it.

Finally, they discuss who Nigel’s mentors and inspirations are on his life and work, which book Nigel has gifted more than any other, and why he doesn’t like receiving presents himself.

Mentioned in This Episode

• Nigel's previous appearance on TubbTalk
• Author and business expert Karl Palachuk
• MSP Community: CompTIA
• MSP Community: ConnectWise Evolve
• MSP Community: TruPeer
• MSP Community: ASCII
• Marketing and sales tool: Growably
• MSP Community (Australia): SMBiT
• MSP marketing expert: Paul Green
• MSP coach: Andrew Moon
• MSP sales expert: Jennifer Bleam
• IT coach: Pete Matheson
• MSP Sales Whisperer: Paul Lloyd
• Jamie Warner at Invarosoft
• List of MSP peer groups
• Online coach: James Schramko
• Book: James Schramko: Work Less, Make More: The Counter-Intuitive Approach to Building a Profitable Business, and a Life You Actually Love
• CIA Ops by Robert Crane
• The Strategic Coach: Dan Sullivan
• Collaboration tool: ClickUp
• Health research: Zoe
• Online therapy: BetterHelp
• Awareness day (Australia): Are You OK Day
• Disabled Surfers Association
• Great example of doing video marketing, via John Fisher
• Taki Moore: Million Dollar Coach
• Business expert: Marcus Lemonis
• Book: Ray Dalio: Principles: Life and Work
• Asset management firm: Bridgewater Associates
• Book: Michael Gerber: The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
• Book: Geno Wickman: Traction: Get a Grip on Your Business
• Birmingham homeless charity: Networkfour