Mindsets and Expectations - Thoughts on Design - Episode 6

Thoughts on Design - featuring Kim Carroll Interiors

Thoughts on Design - featuring Kim Carroll Interiors

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Insights Unlocked

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How Anthropologie gets omnichannel right (and what to learn) 27:29

7 gün önce27:29

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27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

3 yıl önce 36:11

MP3•Bölüm sayfası

In designing a room or a house, there are many preconceptions and expectations that we bring with us. We may think that a room should have a certain look because our family always decorated this way, or because that is what the retail marketing and social media are showing. Shouldn't everything match? Can't I just buy everything I love and put it together?
Clients also have expectations of the design coming together in a few short weeks, when the reality is that it may take quite a bit longer to line up a contractor or wait for furnishings.
These preconceptions and expectations can derail a good design. In this episode, Kim discusses how she manages client expectations and encourages an openness to fresh ways of thinking about a space.
Kim, who is based in Cleveland, OH, can be reached at kimcarroll13@gmail.com. Her website is https://kimcarrollinteriors.com
This podcast’s executive producer is Mark Goode. He can be reached at mark@markgoode.com

24 bölüm

#Fine Arts #Society #Travel #Arts #Graphic Design #Kim Carroll

Thoughts on Design - featuring Kim Carroll Interiors

Mindsets and Expectations - Thoughts on Design - Episode 6

Thoughts on Design - featuring Kim Carroll Interiors

published 3 yıl önce

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MP3•Bölüm sayfası

24 bölüm

#Fine Arts #Society #Travel #Arts #Graphic Design #Kim Carroll

Tüm bölümler

Thoughts on Design - featuring Kim Carroll Interiors

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Honey, Let's Restore a Mansion - Thoughts on Design, Episode 24 43:39

3 years önce43:39

43:39

We recently visited Steele Mansion in Painesville, Ohio, and asked the proprietor, Carol Shamakian, to describe how she and her family came to own this place. She told us that her husband went to the grocery store one day and came home to say, “Honey, I bought a mansion.” Unfortunately this once grand home, built in the 1860’s, had been deemed unsalvageable and was slated for demolition. Only the vision of this plucky family could see the possibilities in restoring the home. Listen as we learn how they brought Steele Mansion back to life, and created the gracious inn that it is today. #interiordesign #restoration #mansion #remodeling #interiordesignnortheasternohio #steelemansion…

Thoughts on Design - featuring Kim Carroll Interiors

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Eastwood (Amish) Furniture - Thoughts on Design, Episode 23 49:49

3 years önce49:49

49:49

We recently sat down with Ron Nandor, who owns Eastwood Furniture. This company has three locations in Ohio and works very closely with local Amish craftspeople. Over the past twenty years, he has seen furniture adapt from very basic designs, with limited choices in wood and finishes, to highly customized pieces, which now offer various wood species, a wide variety of stain and paint colors, and highly customized designs. Eastwood Furniture also fabricates custom cabinetry and furniture created from reclaimed barn wood. Please join us as we discover a new source for local custom furniture that is beautiful, locally made and environmentally responsible.…

Thoughts on Design - featuring Kim Carroll Interiors

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Remodeling Two Bathrooms - Thoughts on Design, Episode 22 43:27

3 years önce43:27

43:27

In this episode, we meet Chris Bores, a neighbor of Mark Goode. Chris and his wife Erin moved to their 100-year-old home in Shaker Heights, Ohio, in 2018, along with their two young daughters. They knew when they moved in that they would be doing some repairs, starting with the bathrooms. Since Chris had done a lot of hands-on improvements at their previous home, he planned on doing a lot of the work himself. After several plumbers recommended a complete renovation and he had started listening to this podcast, Chris and Erin decided to hire Kim to help them with the re-design of their two bathrooms. We are going to follow along with them during this project. Please join us as we discuss their priorities, needs, style preferences, sourcing of materials, and how to carve out every extra inch in these two small bathrooms.Contact Kim at kimcarroll13@gmail.com…

Thoughts on Design - featuring Kim Carroll Interiors

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Kravet and Rob Winhorst - Thoughts on Design, Episode 21 42:19

3 years önce42:19

42:19

In this episode, Kim and Mark get to know Rob Windhorst, an area representative for Kravet. Rob describes his background, from going with his seamstress mother to fabric outlets, to learning about fabrics and window treatments in a drapery workroom, to managing a home store for JC Penney. Rob has worked for Kravet since 2007. This 104-year-old company offers a wide range of fabrics to designers and their clients. Over the years Kravet has also added other brands, such as Lee Jofa, Brunschwig et Fils, Donghia, Creation Metaphores and Holland and Macrae. With charm and humor, Rob gives us an introduction to the diverse styles of Kravet.…

Thoughts on Design - featuring Kim Carroll Interiors

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The Ann Monroe Showroom - Thoughts on Design, Episode 20 29:11

3 years önce29:11

29:11

With a background in fine art, Ann Monroe is the owner of a showroom at the Ohio Design Centre in Beachwood, Ohio. Ann represents various manufacturers and displays samples of their products. In her showroom, one can sit in a chair, feel the texture of a fabric or see the finish on a custom table. In this episode, you will discover how she works with designers and clients tocreate a personalized custom design, as well as the changes she has seen in the industry, and how she gets energized at the Furniture Market in High Point, North Carolina. Originally, Ann had no specific plans for a career in the business of interior furnishings. She worked in her brother in-law’s showroom for 15 years, though, and learned a great deal about fine fabrics and wall-coverings, custom upholstered furniture and case goods, and unique accessories. When he decided to sell his business, she “went for it” and became the owner of a showroom at the Ohio Design Centre in Beachwood, Ohio. #interiordesign #interiordesigner #annmonroeshowroom #ohiodesigncentre #wallcoverings #interiordesigncleveland…

Thoughts on Design - featuring Kim Carroll Interiors

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Art consultation, framing, and installation - Thoughts on Design Episode 19 30:40

3 years önce30:40

30:40

Art consultation, framing and installation are very specialized professions, as we discovered when we spoke with Eileen Roth and Bebe Boyle. During her 40 years of experience as an art consultant to large corporations, as well as interior designers and their clients, Eileen has developed relationships with national and international artists. Working in close collaboration with Eileen, Bebe brings her own 30 years of experience in custom framing and art installation. This project-driven pair work closely with clients, making suggestions while respecting the overall vision for the space. In this episode, Eileen and Bebe discuss installation techniques and challenges, high-quality framing and preservation of fine artwork. As you listen to our conversation with Eileen and Bebe, you will also learn about the changes and trends that they have seen in the world of art collecting. #interiordesign #artwork #artinstallation #artframe #artconsultation #clevelandart…

Thoughts on Design - featuring Kim Carroll Interiors

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Smart Lighting - Part Two - Thoughts on Design Episode 18 28:07

3 years önce28:07

28:07

In Episode 16, Mark Goode introduced us to the basics of smart lighting for the home. Now in Episode 18, he goes further into the use of smart technology, cautioning that is more complex to set up than the manufacturers would have us believe. Mark leads us through a history of the development of this technology, offering a visual graph that is available on my blog (kimcarrollinteriors.com, Episode 18, blog entry dated 21 February, 2022). In his discussion, he explains how manufacturers have used Zigbee, wi-fi and bluetooth to enable consumers to control devices in their homes. He describes the use of intelligent speakers and natural language processing. Mark also touches on the pros and cons of the three major manufacturers, as well as the newer radio wave form protocal called “Thread,” which works across all three platforms. Finally, he gives us an idea of what the future of smart homes will be. #homeautomation #smartspeakers #applesiri #googleassistant #amazonalexa #intelligentspeakers #smartlighting…

Thoughts on Design - featuring Kim Carroll Interiors

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Wall Coverings from Phillip Jeffries - Thoughts on Design Episode 17 45:29

3 years önce45:29

45:29

Phillip Jeffries is an innovative wall covering company. Utilizing many different organic materials, such as grasscloth, water hyacinth, banana leaves, and wood veneers, the design team at Phillip Jeffries creates beautiful paperbacked coverings for walls. Sales representative Crystal Brown takes us through the beginnings of this leading-edge company, describing how the two brothers (Phillip and Jeffrey) have focused on working with in-house artists, as well as artisans all over the world, to create their unique wall coverings. In addition to hundreds of standard designs, they hand screen custom prints, made to order, on any of 30 available grounds, with standard or custom colors. Woven paper designs, with the look of natural fiber or fabric, are installed to look virtually seamless on walls. Phillip Jeffries also has a “Pure Imagination” program, using three dimensional printers, to customize a wall mural of anything from a photograph to a piece of art to a child’s drawing. Phillip Jeffries designs can also be printed on vinyl, for a wall covering that is a beautiful, scrubbable alternative in a child-friendly space or a commercial application. We’re sure you’ll enjoy listening as Crystal Brown explains the many wall covering options Phillip Jeffries can bring to your interior space. #wallcovering #interiordesign #phillipjeffries #podcast #wallpaper…

Thoughts on Design - featuring Kim Carroll Interiors

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Smart Lighting, Part One - Thoughts on Design, Episode 16 32:15

3 years önce32:15

32:15

When arriving home on a dark evening, it is reassuring to be able to turn on the lights before you even open the door. Technology built into our cellphones and smart light bulbs enables us to control the lighting in our homes. We can turn lights off and on, vary the intensity and even change the color of the light! In this episode we discuss the beginnings of home automation, the convergence of technologies that allow the human voice to interact with computers and how to “put your toes in the water” with smart lighting. Kim can be reached at kimcarroll13@gmail.com . Mark can be contacted at mark@markgoode.com #interiordesign #smartlighting #smarthome #bluetooth #wifi #interiorlight 3h3fzpDKSIndlE4lZOlT…

Thoughts on Design - featuring Kim Carroll Interiors

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Custom Rugs from Nepal - Thoughts on Design - Episode 15 44:03

3 years önce44:03

44:03

In our first podcast show recorded “on the road,” we sit down with Thom Capretta, manager of Atelier Lapchi, a custom rug company with a showroom in the Ohio Design Centre and its factory in Nepal. We learn how, in this day of technology and automation, Atelier Lapchi weavers use Tibetian wool and silk to create custom rugs in both traditional and contemporary styles. Each hand-woven rug is a unique work of art. Because they own the factory, dye their own wool, employ the weavers (no child labor), and ship in their company containers, Atelier Lapchi avoids most supply chain issues. Their process goes from initial design to fabrication to delivery in a few short months. Thom shares with us the collections of Atelier Lapchi, color trends, fibers and textures, care and cleaning of fine rugs, as well as some great stories.You can reach Thom at thom@lapchi.com #nepalrugs #customrugs #atleierlapchi #interiordesign #kimcarrollinteriors #handwovenrugs…

Thoughts on Design - featuring Kim Carroll Interiors

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Lighting Your Home - Thoughts on Design - Episode 14 38:26

3 years önce38:26

38:26

In this episode, Kim Carroll discusses three lighting options: ambient, task, and accent lighting. She discusses the the many different fixtures available to us, as well as a few “Lighting Atrocities” that can make our lives really uncomfortable. The human eye has evolved in natural daylight since the humans first lived on earth. We are finely tuned to the ways that it comes into our homes, from a bright summer afternoon to the soft grey of a winter morning. But we all need artificial light to make our way through a dark house, prepare supper, read a book, write a report, or find a lost toy. Well-placed lighting can set a mood and focus our attention, but how do we plan for good lighting? Ambient lighting, such as a ceiling fixture, illuminates an overall space, while task lighting, like pendants over a kitchen island, focuses the light where we need it. Accent lighting can call attention to the fixture itself, such as a Tiffany lamp, or pull someone's attention to a focal point, like a light over a painting. #interiordesign #interiordesigners #clevelandinteriordesign #interiorlighting…

Thoughts on Design - featuring Kim Carroll Interiors

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Window Treatments - Thoughts on Design featuring Kim Carroll - Episode 13 42:08

3 years önce42:08

42:08

In Episode 13, Kim discusses window treatments, why they are needed, and the many options you can choose from. Did you know that the word “window” comes from the Old Norse words for “eye” and “wind,” or “the eye of the house through which the wind comes through”? What happens to this romantic notion when too much wind comes in, or too much rain or hot sunlight? Over the centuries, people have created many different ways to control light and heat, as well as prying eyes. As Kim discusses in this episode, in addition to being purely practical, window treatments become an integral part of the design of a room, whether they are simple roller shades, elaborate draperies, or classic wood blinds. In this episode, Kim discusses these hard and soft treatment options, and includes a few “window atrocities.” #window #windowtreatments #woodblinds #shades…

Thoughts on Design - featuring Kim Carroll Interiors

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Basics of Design - Thoughts on Design, Episode 12 31:13

3 years önce31:13

31:13

In Episode 12, Kim explores the different elements that, when used thoughtfully, will help to achieve a balanced design. Style can be formal or informal, traditional or contemporary, country or industrial, but it should weave a thread of continuity throughout the home. Color, another very personal choice, will influence a room's design. So will the high or low contrast of color. Varying the textures in a space will make the design more interesting. Scale can be a tricky concept to understand, but keeping in mind the human scale is most important. Straight and curvilinear lines both play a part in the way a space feels. Finally, Kim discusses the different types of symmetry which can make a room feel formal and traditional, or relaxed and unexpected.…

Thoughts on Design - featuring Kim Carroll Interiors

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Tablescaping for the Holidays - Thoughts on Design - Episode 11 35:04

3 years önce35:04

35:04

As we prepare to celebrate the holidays with family and friends, I find that my guests are always delighted when we gather around a thoughtfully decorated table setting. It can be formal or casual, extravagant or tailored, depending on your personal style. Start with what you already have (furnishings, dishes, glassware, etc.) and build around it. Perhaps you are having guests stay for a few days and you would like a simply decorated kitchen table, where more informal meals will be shared. Or maybe your children are now old enough to appreciate a lovely family meal and dining with “the good china.” If your plans include an early evening event and you want to invite people back for a light buffet, the food itself can be part of the tablescape. Or, you may have beautiful china and crystal that you would love to use but are hesitant about how to make it look its best. In this episode we talk about planning tables for various holiday functions. You can also see photos of the tables we discuss on my website, http://www.kimcarrollinteriors.com . Go to my blog for 6 December, 2021 and find inspiration for your own tables!…

Thoughts on Design - featuring Kim Carroll Interiors

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Designing A Guest Room - Thoughts on Design - Episode 10 24:06

3 years önce24:06

24:06

With the holidays approaching, many of us will have family and friends coming to stay with us. How can we prepare for them to have a wonderful, memorable experience? A comfortable guest room is a great way to say ”Welcome!” In order to prepare a guest room, there are many things which are common sense, so much so that we don't focus on them. A thorough cleaning and careful curating of personal collections are a great start. Of course, clean fresh bedding is a must, as well as storage for clothing and luggage. Various kinds of lighting will offer safety and comfortable reading, while simple window treatments can provide light control and privacy. A TV and connection to wi-fi are very important in our digital world. Other helpful items to have on hand include toiletries, chargers for electronic devices and a hair dryer. As in many things, it is the attention to detail which can elevate a simple visit to an extraordinary experience! Go here to download the Guest Room checklist! You can reach Kim at kimcarroll13@gmail.com and her website is https://kimcarrollinteriors.com Premium Edition Now Launched Thoughts on Design now has a monthly Premium subscription! Twice a month Kim and Mark will dive deeper into interior design topics, providing you with greater insight and actionable tips on how you can create the interior space you need and desire. You can find the Premium episodes here: https://thoughtsondesign.supercast.com…

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Mindsets and Expectations - Thoughts on Design - Episode 6