Savneet Singh - Leading a Public Turnaround at PAR Technology - Ep.207

Think Like an Owner

Ep.207: Alex (@aebridgeman) is joined by Savneet Singh (@SavneetS).

My guest today is Savneet Signh, CEO of PAR Technology, a billion-dollar market cap publicly traded point of sale software business serving the restaurant industry. I’ve been following Savneet’s career since college when he went on Invest Like the Best talking about acquiring software businesses through his holding company Tera. Through that work he connected with PAR, joining the board and eventually replacing the CEO. Since then he’s turned the business around and is finding more success.

Savneet and I talk about turning around teams, management techniques he’s developed, his role as a teacher and chief communicator at PAR, and his views on software businesses from an investor perspective.

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Links:

PAR

An Excellent Puzzle by Will Larson

Topics:

(00:00:00) - Intro

(00:04:02) - Joining the board of Par, becoming CEO, and saving the company from bankruptcy

(00:14:08) - Retaining speed over time

(00:16:22) - Stages of structural changes

(00:18:48) - Nurturing healthy tension

(00:20:32) - Incentive models

(00:25:29) - What have you learned about your role in making hard decisions?

(00:29:08) - Communication styles

(00:32:34) - What does a typical week look like for you?

(00:34:23) - How has your view of M&A changed?

(00:36:45) - What distinguishes a great product?

(00:38:01) - Is being the all-in-one solution becoming the trend in SaaS?

(00:40:01) - What stands out as a trend in software right now?

(00:42:24) - Takeaways from running and growing product teams

(00:43:59) - Communication between sales or product and customers

(00:45:11) - Advice to listeners