S03E04: Building Out Enterprise Localization Teams

The Translation Company Talk

Translation Company Talk brings you another exciting interview. This time we sit down with Paula Hunter, who manages the translation and technical documentation teams at Motorola Solutions, Avigilon division, in Vancouver, Canada. She will speak about establishing and building enterprise localization departments.

Among the topics covered, we discuss the high level structure of a localization department, the experience of moving localization into engineering function, expanding localization support into upstream initiatives, exposure of localization team to cross-fuctional teams such as customer service and product development, defining the globalization strategy across departments, value demonstration by KPI presentation to decision makers, developing efficiencies by technology customization, raising localization profile across the enterprise, gaining executive sponsorship and how the vendor community can help buyer localization teams leverage their expertise in raising their team profile, as we as many more valuable topics.

We also cover topics such as how can an enterprise's localization vendor deliver additional value, centralization and decentralization of localization units, value of working with a vendor versus building an inhouse team, metrics and data driven globalization decision making, vendor contribution to enterprise bottom line and the evolution of automation in enterprise localization landscape.