The Switzer Show: Do the Banks need a good whipping?

The Switzer Show

We are back this week to talk about poor customer service and the banks, and we're joined by customer service expert Martin Grunstein, who thinks a few bankers need to be whipped into shape. Later we're joined by Sydney man Neil who says applying for a home loan was the most stressful experience of his life - and we find out from our lending expert Adrian Sheahan what should have been done differently. Don' miss out!