Beth Noveck: Effective and Accountable AI in the Public Sector

The Road to Accountable AI

Join Professor Kevin Werbach and Beth Noveck, New Jersey's first Chief AI Strategist, as they explore AI's transformative power in public governance. Beth reveals how AI is revolutionizing government operations, from rewriting complex unemployment insurance letters in plain English to analyzing call data for faster responses. They discuss New Jersey's innovative use of generative AI to cut response times in half, empowering public servants to better serve their communities while balancing ethical considerations and privacy concerns. Learn about New Jersey's training programs, sandboxes, and pilot projects designed to integrate AI safely into public service. Beth also shares inspiring global examples, like Taiwan's citizen-engaged decision-making processes and Iceland's Better Reykjavik initiative, which inform local projects like New Jersey's mycareernj.gov career coaching tool.

Beth Simone Noveck directs the Governance Lab (GovLab) at New York University's Tandon School of Engineering. As the inaugural U.S. Deputy Chief Technology Officer and leader of the White House Open Government Initiative under President Obama, she crafted innovative strategies to enhance governmental transparency, cooperation, and public engagement. Noveck authored "Wiki Government," a seminal work advocating for the use of digital tools to revolutionize civic interaction. Her roles have included Chief Innovation Officer for New Jersey and Senior Advisor for the Open Government Initiative, earning her wide acclaim and numerous accolades for her contributions to the field. Noveck's work emphasizes the transformative potential of technology in fostering more open, transparent, and participatory governance structures.

Open Government Initiative

The GovLab

Wiki Government

Beth Noveck TED Talk: Demand a more open-source government