Season 7 | Ep36 - Scott Brown - from unfulfilled lawyer to world-leading ‘community first’ recruitment agency for in-house lawyers

The RAG Podcast - Recruitment Agency Growth Podcast

On this week’s show, I'm joined by Scott Brown, the founder of Heriot Brown, a UK-based in-house legal recruitment specialist agency.

Scott started his recruitment business almost by accident.

He made the switch to recruitment because he felt unfulfilled as a lawyer and wanted to have more control over his career.

He wanted to gain sales experience.

Less than two years later, he launched his own recruitment firm.

Scott admits that his lack of experience before launching his business had both positive and negative results.

Eight years later, they’ve:

• Got their in-house legal podcast
• Built a community-first recruitment company
• Expanded to be a global business and brand

And Scott hasn’t even scratched the surface.

This is a must-listen if you’re interested in finding out how Scott got to where he is today, what community-led actually means, and what’s next for this exciting business!

Chapters

00:00 Introduction to the RAG podcast and Scott Brown

09:41 Scott's journey from lawyer to recruitment entrepreneur

31:00 Starting Heriot Brown: challenges and successes

37:13 Untapped: Transitioning to remote recruitment solutions

38:40 Leveraging global resources

53:20 Building a personal brand

45:26 Investing in a structured approach

01:05:28 Innovation in the recruitment industry

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Episode sponsor: Untapped

Safe to say, last year was tricky for the recruitment sector globally. Many have had to operate through uncertain times, making tough calls and streamlining where possible.

However, accessing lower-cost resources internationally has proven to be the 2023 cheat code for business performance. But anyone who has tried it knows it’s not easy to get right. That’s where Untapped comes in.

Untapped is one of the hottest companies in the market right now, helping agencies in the UK, US, Middle East and Australia transition to the new world, leverage elite remote individuals and even build whole offshore sourcing and recruiting teams.

They source from the most exciting talent pools on the planet for recruitment staff and embed elite talent into your company to improve diversity, productivity and the cost of your teams. Your UK team will also love the help with some of the repetitive, time-consuming work that lands on their desk, improving their job satisfaction.

They put around 3000 candidates per month through an intense 4-stage interview and online testing process to find the top 1% and secure these people roles in UK agencies doing research, marketing, finance, sourcing, end-to-end recruiting, coordination and account management.

All candidates are benchmarked against UK competency frameworks and are tested for the highest level of communication and language skills.

It’s a simple process: You pay a deposit to kick off the search, they provide a candidates shortlist in 14 days. You can also put people through your own process and then hire perm or on a freelance basis, depending on your needs. They are totally transparent with salaries. Typically, your global talent will earn 30% more than their local benchmark, giving you high levels of motivation and work ethic, but you’ll still pay 70% less than a UK equivalent support. It’s a no-brainer to complement existing teams to handle surplus demand or to ease cost pressures.

If you’re not using this time to rip up your business model and rebuild it with global resources, you are going to fall behind those that do. Due to demand and capacity restraints, they are operating a waiting list at the moment, so be quick to get in touch: www.tryuntapped.com

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