Elizabeth Lotardo: Leading Yourself Despite Imperfect Bosses and Annoying Cultures

The Empathy Edge

Player FM - Internet Radio Done Right

dört yıl önce eklendi

İçerik Maria Ross tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Maria Ross veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.

TechSurge: Deep Tech VC Podcast

1
Understanding the Elegant Math Behind Modern Machine Learning 1:14:43

8 gün önce1:14:43

Daha Sonra Çal

Listeler

Beğen

Beğenildi

1:14:43

Artificial intelligence is evolving at an unprecedented pace—what does that mean for the future of technology, venture capital, business, and even our understanding of ourselves? Award-winning journalist and writer Anil Ananthaswamy joins us for our latest episode to discuss his latest book Why Machines Learn: The Elegant Math Behind Modern AI . Anil helps us explore the journey and many breakthroughs that have propelled machine learning from simple perceptrons to the sophisticated algorithms shaping today’s AI revolution, powering GPT and other models. The discussion aims to demystify some of the underlying mathematical concepts that power modern machine learning, to help everyone grasp this technology impacting our lives–even if your last math class was in high school. Anil walks us through the power of scaling laws, the shift from training to inference optimization, and the debate among AI’s pioneers about the road to AGI—should we be concerned, or are we still missing key pieces of the puzzle? The conversation also delves into AI’s philosophical implications—could understanding how machines learn help us better understand ourselves? And what challenges remain before AI systems can truly operate with agency? If you enjoy this episode, please subscribe and leave us a review on your favorite podcast platform. Sign up for our newsletter at techsurgepodcast.com for exclusive insights and updates on upcoming TechSurge Live Summits. Links: Read Why Machines Learn, Anil’s latest book on the math behind AI https://www.amazon.com/Why-Machines-Learn-Elegant-Behind/dp/0593185749 Learn more about Anil Ananthaswamy’s work and writing https://anilananthaswamy.com/ Watch Anil Ananthaswamy’s TED Talk on AI and intelligence https://www.ted.com/speakers/anil_ananthaswamy Discover the MIT Knight Science Journalism Fellowship that shaped Anil’s AI research https://ksj.mit.edu/ Understand the Perceptron, the foundation of neural networks https://en.wikipedia.org/wiki/Perceptron Read about the Perceptron Convergence Theorem and its significance https://www.nature.com/articles/323533a0…

1 yıl önce 38:06

MP3•Bölüm sayfası

Today, Elizabeth Lotardo and I discuss making the most of a job that’s not your dream job. Elizabeth shares why management is harder than it was 10-20 years ago, and how to work best with imperfect bosses of all kinds. We touch on how to advocate for yourself with empathy. She shares talk tracks and mindset shifts to help you navigate how you can influence controlling the controllable and put yourself back in the driver's seat. She also shares a 10-second Jedi mind trick to shift complaining employees into accountable problem solvers!

To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com

Key Takeaways:

It’s not your job to make someone else more empathetic. It is your job to control your reactions and the behavior that you’re modeling.
It’s about leading yourself - not just in your career, but also through your career which includes new jobs as you choose.
Even with all our faults, we, as humans, need one another. As you lead yourself, don’t forget those around you.

"If you are working for a human being, you’re working for an imperfect boss." — Elizabeth Lotardo

Episode References:

Rhonda George-Denniston: Why Betting on Your People Leads to Market Domination

Elizabeth's HBR Articles:

From Our Partner:

SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.

Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.

About Elizabeth Lotardo: VP, McLeod and More and Author, Leading Yourself

Elizabeth Lotardo is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Her new book, Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have has been called a refreshingly candid playbook that helps you create a work experience worth loving, right now.

With an undergraduate degree in advertising from Boston University and a Master’s in Industrial and Organizational Psychology, Elizabeth works with senior leaders, frontline managers, and entry-level teammates to create more purpose-driven work experiences. Her clients include Salesforce, DraftKings, Hilton, and numerous Berkshire Hathaway organizations.

She is also a popular LinkedIn Learning instructor. Elizabeth writes for Harvard Business Review and her work has been featured in The Wall Street Journal and NPR.

Connect with Elizabeth:

McLeod & More: mcleodandmore.com

Personal Website: elizabethlotardo.com

LinkedIn: linkedin.com/in/elizabethlotardo

Book: Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have (Despite Imperfect Bosses, Weird Economies, Lethargic Coworkers, Annoying Systems, and Too Many Deliverables)

Connect with Maria:

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria and her work: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

Take my LinkedIn Learning Course! Leading with Empathy

LinkedIn: Maria Ross

Instagram: @redslicemaria

X: @redslice

Facebook: Red Slice

Threads: @redslicemaria

We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

251 bölüm

#MBA #Society #Relationship #Business #Marketing #Maria Ross #Organizational Culture #Brand Strategy #Business Strategy #Customer Experience #Empathy #Employee Engagement #Entrepreneurship #Leadership #IT Management #Profit #Succession

The Empathy Edge

Elizabeth Lotardo: Leading Yourself Despite Imperfect Bosses and Annoying Cultures

The Empathy Edge

published 1 yıl önce

Paylaş

MP3•Bölüm sayfası

To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com

Key Takeaways:

It’s not your job to make someone else more empathetic. It is your job to control your reactions and the behavior that you’re modeling.
It’s about leading yourself - not just in your career, but also through your career which includes new jobs as you choose.
Even with all our faults, we, as humans, need one another. As you lead yourself, don’t forget those around you.

"If you are working for a human being, you’re working for an imperfect boss." — Elizabeth Lotardo

Episode References:

Rhonda George-Denniston: Why Betting on Your People Leads to Market Domination

Elizabeth's HBR Articles:

From Our Partner:

Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.

About Elizabeth Lotardo: VP, McLeod and More and Author, Leading Yourself

She is also a popular LinkedIn Learning instructor. Elizabeth writes for Harvard Business Review and her work has been featured in The Wall Street Journal and NPR.

Connect with Elizabeth:

McLeod & More: mcleodandmore.com

Personal Website: elizabethlotardo.com

LinkedIn: linkedin.com/in/elizabethlotardo

Connect with Maria:

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria and her work: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

Take my LinkedIn Learning Course! Leading with Empathy

LinkedIn: Maria Ross

Instagram: @redslicemaria

X: @redslice

Facebook: Red Slice

Threads: @redslicemaria

We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

251 bölüm

Tüm bölümler

The Empathy Edge

1
Sara Taylor: Thinking at the Speed of Bias 40:29

3 gün önce40:29

40:29

Diversity, equity, and inclusion have become polarizing terms in our world and that is likely because they are greatly misunderstood. Part of that misunderstanding comes from our unconscious filters - how we see the world, how we take in information, and how we assume we are “the norm" but others are different when the reality is we are ALL different. Today, Sara Taylor illuminates us by sharing what unconscious filters are and the three purposes they serve for us humans - even though they can get in the way of effective relationships. We discuss why diversity initiatives have become so polarized despite the data on how diversity and inclusion enrich organizations and the bottom line, and what we can do to better communicate those benefits by dealing with emotions and unconscious filters more than facts and figures. Sara also shares how intent and impact look different from both sides of the relationship, how to pause to check ourselves, and why leaders set the bar and build the culture so your DEIB initiatives will get traction. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: We are inputting 11 million bits of information every second across all our senses, but we can only process and are only consciously aware of 40 of those. Assume positive intent on behalf of others. Also, assume your impact isn’t positive. When you take that accountability, we can communicate more effectively when we face obstacles. It is not your responsibility to make others behave empathetically. It is your responsibility to model the appropriate empathetic behavior. You can’t make empathy HR’s problem. It requires self-awareness and consciously slowing down to understand your own biases. "Where are we missing the mark when we know that everyone benefits from an inclusive workplace? Why is there resistance? How do we need to approach folks in our organization that are resistant in a different way for them to see what's in their self-interest as well?" — Sara Taylor. Author, Thinking at the Speed of Bias Episode References: Intercultural Development Inventory (IDI) Assessment The Empathy Edge podcast episodes related to DEIB: Karen Catlin: How to be a Real Ally Cynthia Owyoung: Diversity and Inclusion Deliver Real Results. But Have We Made Progress? Jeannie Gainsburg: How to Be a Savvy LGBTQ+ Ally Renée Freeman: Coaching Leaders to Embrace Inclusion M.E. Hart: How to Have Honest Conversations at Work From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Sara Taylor, President, deepSEE Consulting, Author, Thinking at the Speed of Bias Nationally recognized speaker, author, and consultant, Sara is a thought leader in the field of DEI and Cultural Competence. Numerous individuals and organizations use her bestselling book, Filter Shift, and new release book Thinking at the Speed of Bias to increase success and create greater effectiveness in interactions across differences. Sara’s company, deepSEE Consulting works with local, national, and global clients to take their Diversity and Inclusion work to the next level. Connect with Sara: Book: Thinking at the Speed of Bias deepSEE Consulting: deepseeconsulting.com LinkedIn: linkedin.com/in/sarajanetaylor Facebook: facebook.com/deepsee.consulting Connect with Maria: Get Maria's books on empathy: Red-Slice.com/books Learn more about Maria's work: Red-Slice.com Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Jason Silver: How to Enjoy Your Work More 55:29

10 gün önce55:29

55:29

Work can be one of the biggest drivers of positivity in your life, but no one ever really explains how to be successful without sacrificing everything outside of the office. When you enjoy your work, you’re more successful and any joy you feel on the job spills over into the rest of your life as well. Kind of like practicing empathy at work and bringing that skill home with you! My guest today is Jason Silver, author of Your Grass is Greener: Use What You Have, Get What You Want. At Work and in Life. We discuss why leaning into values matters, what he learned about people-centric leadership at AirBnB, and how he carried that into his other successful endeavors. He shares 9 of the most common workplace challenges, why the term "best practice” is dangerous, and the difference between intention and purpose. He shares powerful habits to find more enjoyment at work - which he says is not the fluff but the fuel - and he tells you exactly how to ask your boss to allow you to do your work in ways you enjoy more! Finally, we discuss why it’s easy for leaders to attribute cost but less easy to attribute exponential benefits when you focus on enjoyment and people first. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Take care of your people first and they will take care of any problem your business runs into. The earlier you start, the more you can bake the values of the organization into the company and team members, which makes it easier to make every decision based on those values. It is not a waste of time to reflect and learn from our weeks. If we don’t know where we were unintentionally pulled sideways or intentionally set other things aside, we won’t know what we need to focus on going forward. You are not going to find every aspect of your job fun or enjoyable, but it doesn’t have to be constant fun for you to find overall enjoyment in your career. "Enjoyment isn't the fluff. Enjoyment is the fuel. The more you're enjoying your work, the more likely it is that you accomplish bigger and bigger things." — Jason Silver From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Jason Silver, Founder and author of Your Grass is Greener Jason Silver is a multi-time founder of kids and a multi-time founder of companies.He gets his biggest thrill helping modern employees and their teams unlock a better way to work—surfing is a close second. He was an early employee at Airbnb and helped build an AI company from the ground up back before AI was the cool thing to do. Today, he as a self-professed "Startup Personal Trainer", advises a startup portfolio valued in the billions on how to build great, lasting companies that people actually enjoy working for. He’s a sought-after public speaker, instructor, and advisor on how to transform work into one of the biggest drivers of positivity in your life. When he’s not busy helping people solve their hardest workplace challenges, Jason’s kids are busy reminding him just how much of a work in progress he still is too. Connect with Jason Silver: Website: thejasonsilver.com Book: Your Grass is Greener: Use What You Have. Get What You Want. At Work and In Life LinkedIn: linkedin.com/in/silverjay Connect with Maria: Get Maria's books on empathy: Red-Slice.com/books Learn more about Maria's work: Red-Slice.com Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Courage to Advance: The AI Leadership Crisis with Kevin Oakes, CEO, i4cp 39:50

15 gün önce39:50

39:50

Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge ! Or check us out at CourageToAdvancePodcast.com. The AI skills gap is widening between high-performing organizations and those falling behind. With only 27% of HR leaders feeling ready to advance their AI strategy, what separates the leaders from the laggards? Join Kim Bohr and i4cp CEO Kevin Oakes as they dive into groundbreaking research on workforce readiness in the era of AI, revealing shocking statistics about executive training and organizational success. Drawing from extensive research comparing high and low-performing organizations, Kevin shares how leading companies are leveraging AI to achieve up to 30% higher productivity through comprehensive training programs. Discover why companies like Moderna and Mastercard are succeeding with AI adoption rates of 80%, while others struggle to start. Learn why waiting to embrace AI might be the biggest risk of all, and how to position your organization for success in this rapidly evolving landscape. Tune in every 3rd Thursday, right here on The Empathy Edge ! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: High-performing organizations are 17 times more likely to train their executive leaders on Gen AI, creating a significant competitive advantage Only 11% of organizations are fully embracing AI across their enterprise, with top performers focusing on both efficiency and effectiveness Organizations successfully scaling AI achieve up to 30% higher productivity through comprehensive training programs The role of HR in AI strategy has dramatically improved, with non-involvement dropping from 41% to 22% in recent years Creating a "change-ready" culture is crucial for successful AI implementation, emphasizing learning over knowing "You want to create a workforce and a leadership team that are agile and that not only can roll with the punches but can embrace them and figure out how to use this change to our advantage." - Kevin Oakes About Kevin Oakes, CEO at i4cp Kevin is CEO and co-founder of the Institute for Corporate Productivity (i4cp), the world's leading human capital research firm focusing on people practices that drive high performance. He is the author of Culture Renovation® , an Amazon bestseller which details how high-performance organizations successfully change organizational culture. Kevin has an extensive background in HR technology and corporate development, previously founding SumTotal Systems and serving as Chairman & CEO of Click2learn. He currently serves on several boards and is dedicated to advancing human capital practices that create lasting organizational success. About SparkEffect SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Kevin Oakes I4cp: i4cp.com Book: Culture Renovation: 18 Leadership Actions to Build an Unshakeable Company Connect with Kim Bohr and SparkEffect SparkEffect: sparkeffect.com Courage to Advance recording and resources: sparkeffect.com/courage-to-advance-podcast LinkedIn: linkedin.com/company/sparkeffect LinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria: Get Maria's books on empathy: Red-Slice.com/books Learn more about Maria's work: Red-Slice.com Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Jen Stark and Jarrid Green: The DEI Flashpoint and How We Move Forward 51:26

17 gün önce51:26

51:26

Today I speak with Jen Stark and Jarrid Green, Co-Directors, of the Center for Business and Social Justice. We candidly discuss how DEI and other topics became flashpoints and ideological hostages rather than sustained corporate efforts, and how companies can break this cycle. We explore the questions executives and boards are asking, how companies can respond to activist shareholders and continue to promote fairness and equity while also fulfilling their responsibility to ensure strong financial performance - and why we're “beyond the business case” so we can adapt our narrative. Jen and Jarrid offer valuable advice on how everyone from the C-suite to DEIB and CSR professionals in the trenches can stay motivated and respond. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: You cannot be neutral anymore. Consumers want to know what their money will support and want to be value aligned. Be authentic with yourself - you need to understand why you are doing what you are doing. Lean into your smaller, individual communities. Mass media and social media information sharing is not enough. "We’ve left the era of case-making. There are enough data points, surveys, and white papers that if it is was just rational thought governing business decisions, you’d be in a different place." — Jen Stark Episode References: Kerner Report: pbs.org/wgbh/americanexperience/features/bombshell-political-report The Center's Social Justice Guidebook : bsr.org/en/focus/equity-inclusion-and-justice How to Survive a Plague by David France: penguinrandomhouse.com/books/209900/how-to-survive-a-plague-by-david-france Suffs: The Musical : suffsmusical.com From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Jen Stark and Jarrid Green, Co-Directors, Center or Business and Social Justice Jen Stark is a strategy development and implementation expert at complex health and humanitarian organizations with 20+ years of experience. She launched BSR’s Center for Business and Social Justice in 2022 alongside Jarrid Green to illuminate a path for companies to shift from performative to transformational actions with a focus on public policy engagement and influence. She is frequently cited in business press on flashpoint topics and is an advisor to Gauge.ai and GoFundMe’s Compassion Leadership Network. Jarrid Green co-designs and implements programmatic efforts alongside Jen Stark for the Center for Business and Social Justice, an initiative of BSR that seeks to mobilize companies to take systemic and intersectional approaches to their social impact efforts. Jarrid’s role includes developing research, thought leadership, frameworks, and capacity-building opportunities related to corporate social impact strategies. He also provides collaborative oversight and direction for the Center’s organizational and administrative functions, and acilitates the execution of the Center’s ongoing corporate, civil society stakeholder, and donor activities. Connect with Jen and Jarrid: Business for Social Responsibility: bsr.org/en/collaboration/groups/center-for-business-and-social-justice Jen Stark LinkedIn: linkedin.com/in/jenstark Jarrid Green LinkedIn: linkedin.com/in/jarridgreenmba Connect with Maria: Get Maria's books on empathy: Red-Slice.com/books Learn more about Maria's work: Red-Slice.com Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
February Hot Take: A Rant, a Perspective, and a Challenge 20:15

24 gün önce20:15

20:15

This month's Hot Take is a bit of a hodgepodge. You're going to get the chance the tell me more about you and what you want to see on the show this year (and maybe share what you wish were different) - and I warn you: I'm gonna go on a bit of a rant about how we need to desperately stop moving backwards and band together to keep achieving progress - for ourself, our organizations, and our world. You may think I'm being political and ranty, but I am truly sharing facts - albeit yes, with my personal and professional opinion layered in for context. I mean, that's why you love me, right?! My goal is to inspire you to think differently about what you are hearing and seeing and stay focused on moving forward. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Ambition, competitiveness, bravery, and strength are all key human traits. They do not need to be labeled as masculine or feminine. They belong to everyone. Sharing opportunity does not remove anyone else's opportunity. It opens the doors for more people and greater success for all. All this backlash to DEI, empathy, and emotional intelligence is a mere distraction to the last dying gasp of an old-world leadership paradigm. "That is what inclusion means: a place where you don't have to pretend to be something you're not. A place where everyone has the opportunity and access to grow and contribute - and yes, feel safe doing so." — Maria Ross Episode References: Listener Feedback! Please fill out the short survey here at https://bit.ly/edge-feedback HuffPost: Mark Zuckerberg Praises 'Masculine' Corporate Energy Amid Meta's DEI Policy Reversal Edie Falco Reads a Letter to White Supremacists Inc: The U.S. Economy May Be Too Strong for Its Own Good The Center for Public Integrity: New data shows why the U.S. needs more immigrants Advocate: Apple, Costco stand behind DEI programs HR Grapevine: 'Doubling down' | Costco ties its colours to the mast as attacks on DEI continue From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Tamsen Webster: Say What They Can't Unhear: Communicating for Lasting Change 57:57

4 weeks önce57:57

57:57

When we have information to give, the communication doesn't start and end with just one email, announcement, or conversation. Effective communication is more than just the info you deliver, or the words you say. It requires empathy. This is a note for anyone needing to communicate strategic shifts, return-to-work policies, performance expectations, or even layoffs. Tamsen Webster and I discuss why her work is driven by her desire to only do things once! How the risk of change belongs with the person or organization asking for it, how to understand the why behind how people approach change, and the first step in building buy-in that most people skip. She shares why leveraging pain is almost always guaranteed to fail long-term and how it’s almost always possible to find common ground (and if it’s not, to have a way to identify those differences clearly and without judgment). To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Every decision has a story. Every action or change we decide on has won the argument even if it is only internal. It is important to understand the story, the heart of the message, surrounding the conversations about change. Pain is the ally of quick action, but a brain in pain is not a rational brain. Once rationality is resumed, those decisions are often reconsidered. If people don’t understand what you’re saying it doesn’t matter how powerful or important what you are saying is. "Anchor the outcome of the change in something that you fully acknowledge and you share with the person that you're talking to." — Tamsen Webster Episode References: Tamsen Website: Why Great Stories Are Empathy Machines Dia Bondi: How to Ask Like An Auctioneer Sarah R. Moore: It’s Possible to Parent AND Lead without Punishment- the Brain Science Behind It From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Tamsen Webster, Message Designer and Author, Say What They Can't Unhear Part message designer, part English-to-English translator, part magpie, Tamsen Webster helps leaders craft their case for large-scale change. In addition to her work in and for major organizations such as Harvard Medical School, Fidelity Investments, and Klaviyo, she’s a judge and mentor for the Harvard Innovation Labs, a professional advisor at the Martin Trust Center for MIT Entrepreneurship, and has spent over 10 years as the Idea Strategist for one of only nine legacy-level TEDx events in the world. She was named to the Thinkers50 Radar in 2022 and is the author of two books, Find Your Red Thread: Make Your Big Ideas Irresistible and Say What They Can't Unhear: The 9 Principles of Lasting Change . She lives in Boston with her husband, two sons, and two brindle Greyhounds, Hazel and Walnut. Connect with Tamsen: Website: messagedesigninstitute.com Book: Say What They Can't Unhear LinkedIn: linkedin.com/in/tamsenwebster FREE RESOURCE: The Compact Case, designed to help people apply the principles of Say What They Can't Unhear to their own case for change. thecompactcase.com . Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Elizabeth Lotardo: Leading Yourself Despite Imperfect Bosses and Annoying Cultures 38:06

5 weeks önce38:06

38:06

What do you do when striving to be a more human-centered leader or colleague, trying to advance your career, build your skills, and make a difference, and you're stuck with an imperfect leader, dysfunctional culture, or too much work? You start by leading yourself! Today, Elizabeth Lotardo and I discuss making the most of a job that’s not your dream job. Elizabeth shares why management is harder than it was 10-20 years ago, and how to work best with imperfect bosses of all kinds. We touch on how to advocate for yourself with empathy. She shares talk tracks and mindset shifts to help you navigate how you can influence controlling the controllable and put yourself back in the driver's seat. She also shares a 10-second Jedi mind trick to shift complaining employees into accountable problem solvers! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: It’s not your job to make someone else more empathetic. It is your job to control your reactions and the behavior that you’re modeling. It’s about leading yourself - not just in your career, but also through your career which includes new jobs as you choose. Even with all our faults, we, as humans, need one another. As you lead yourself, don’t forget those around you. "If you are working for a human being, you’re working for an imperfect boss." — Elizabeth Lotardo Episode References: Rhonda George-Denniston: Why Betting on Your People Leads to Market Domination Elizabeth's HBR Articles: How to Work for a Boss Who Always Changes Their Mind How to Be a Purpose-Driven Leader Without Burning Out From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Elizabeth Lotardo: VP, McLeod and More and Author, Leading Yourself Elizabeth Lotardo is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Her new book, Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have has been called a refreshingly candid playbook that helps you create a work experience worth loving, right now. With an undergraduate degree in advertising from Boston University and a Master’s in Industrial and Organizational Psychology, Elizabeth works with senior leaders, frontline managers, and entry-level teammates to create more purpose-driven work experiences. Her clients include Salesforce, DraftKings, Hilton, and numerous Berkshire Hathaway organizations. She is also a popular LinkedIn Learning instructor. Elizabeth writes for Harvard Business Review and her work has been featured in The Wall Street Journal and NPR. Connect with Elizabeth: McLeod & More: mcleodandmore.com Personal Website: elizabethlotardo.com LinkedIn: linkedin.com/in/elizabethlotardo Book: Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have (Despite Imperfect Bosses, Weird Economies, Lethargic Coworkers, Annoying Systems, and Too Many Deliverables) Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Jonathan Beck: Integrating Compassion, Impact, and Profit in Your Business Model 43:47

6 weeks önce43:47

43:47

You've heard me talk about Both/And leadership and about Both/And business models. The ability to balance mission-driven, social impact work with sustainable profit and growth AT THE SAME TIME. It is possible, and it's not just a theory. Today, we talk with Jonathan Beck, someone who knows this firsthand. Today, Jonathan and I discuss the tension between purpose and profit and how to recognize if you are in a growth vs. survival mindset. He chats about how to integrate compassionate and impact-driven business practices while building a business and making a profit, how nonprofits can scale personalization to drive more impact, and how to leverage innovation to make a difference. Jonathan peels back the curtain on the surprising con being run by many leading CRM players on nonprofits and how we can create a marketplace of meaning. Finally, he shares how WeGive successfully models values such as transparency, honesty, and accountability to gain trust and build relationships that benefit the company and the customer at the same time. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: In a non-profit organization, your donors are your customers. You should have an ideal donor in the same way that for-profit organizations have ideal clients. It’s not enough to just say “We need your help.” Non-profits are often so busy taking care of their mission and purpose that they forget to take care of their internal team. You must steward your own culture while trying to save the world. No matter the size of your organization, as a leader, you must model accountability and vulnerability with your team. This allows others to take responsibility for what they bring to the table. How to increase engagement is not a mystery. It all comes back to creating an environment where people know their contribution and perspective matters. "Giving is going digital. Consumer expectations are that they have an incredible digital experience. It’s about trust and communication. It’s about a purchase of identity, ultimately." — Jonathan Beck From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Jonathan Beck, Founder/CEO, WeGive Jonathan Beck is a seasoned software and financial technology entrepreneur with a strong foundation in faith-based initiatives. After successful ventures in Silicon Valley, including as a founding team member for the global digital payments solution PayStand, Jonathan returned to his roots to make a meaningful impact in the nonprofit sector. He founded WeGive, a SaaS platform that empowers nonprofits and faith-based organizations with cutting-edge fundraising and donor engagement tools. With a passion for supporting mission-driven causes, Jonathan leverages his expertise to help organizations grow, engage supporters, and maximize their impact. Connect with Jonathan: WeGive: wegive.com LinkedIn: linkedin.com/in/jonathanbeck1 Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Courage to Advance: Breaking the ‘Things Will Get Better’ Cycle with Aaron Delgaty, PhD 1:04:29

7 weeks önce1:04:29

1:04:29

Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in here every 3rd Thursday, or visit CourageToAdvancePodcast.com . Kim Bohr and anthropologist Aaron Delgaty, PhD dive deep into the "arrival fallacy" - the pervasive belief that happiness and fulfillment lie just beyond the next project deadline, quarter, or milestone. Drawing from extensive research on workplace dynamics, they explore how four essential elements - continuity, reciprocity, purpose, and hope - shape our working relationships and overall job satisfaction. Through the lens of anthropology and organizational behavior, they examine why we fall into patterns of perpetually postponing contentment and how this impacts everything from team dynamics to bottom-line business outcomes. The conversation weaves together insights from Gallup's research on employee engagement, real-world examples of boundary setting, and practical strategies for breaking free from the "things will get better" cycle. You will be challenged to have honest conversations about work relationships and learn why misalignment isn't always about bad management. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Having honest conversations with yourself and others is crucial for maintaining healthy working relationships The four essential elements of working relationships are: continuity, reciprocity, purpose, and hope Setting clear boundaries is vital for sustainable work practices and personal wellbeing Misalignment in work relationships isn't always about bad management - sometimes it's about fit Even introverts need to talk about workplace challenges to create positive change "The arrival fallacy is like balancing on a one-legged stool of hope. You might maintain it temporarily, but you're operating on an unsustainable promise of 'someday.'" - Aaron Delgaty, PhD About Aaron Delgaty, PhD Aaron Delgaty, PhD, is a cultural anthropologist and ethnographer. He received his doctorate in cultural anthropology from the Univeristy of North Carolina at Chapel Hill in 2020. His research explores what shapes worker and workplace resilience and how resilience resists, crumbles, or reforms in the aftermath of personal and collective disaster. In addition to teaching research methods and anthropological theory, Aaron leads research for brand strategy agency TSC. About SparkEffect SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Aaron Delgaty, PhD The anthropology of work: aarondelgaty.com TSC: tsc.chat Aaron’s Book: Working Relationships: Crisis and resilience at the heart of employee experience LinkedIn: linkedin.com/in/adelgaty Connect with Kim Bohr and SparkEffect SparkEffect: sparkeffect.com Courage to Advance recording and resources: sparkeffect.com/courage-to-advance-podcast LinkedIn: linkedin.com/company/sparkeffect LinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria: Get Maria's new book: TheEmpathyDilemma.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Taryn Voget: How to Activate Your Genius through Empathy 43:24

7 weeks önce43:24

43:24

Can genius and empathy coexist or are we doomed to put up with tortured, erratic leaders to find breakthroughs? People cite examples of temperamental, even bullying, genius leaders who create toxic workplaces and use their ability to unlock innovation as an excuse for their damaging behavior. My guest today, Taryn Voget, debunks this myth, shows us what genius is all about, and how empathy serves as a catalyst for genius. Today we discuss what genius is and why it's not simply about being born with it. Taryn shares the link between genius, spirituality, and empathy - and some unique ways leaders have leveraged empathy to achieve innovative insights. She shares how genius actually works and offers you tips on how to enhance your and your team's genius in the workplace. You will leave today's episode inspired to embrace and cultivate your own genius. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Genius is a verb, it is not something you can measure on a test. Effective engagement and genius happen when you try to see things from the other person's point of view and address those goals, fears, needs, expectations, and aspirations. Are you excited as a leader? The energy you bring will be the energy that the team feels. If you’re not operating from excitement, how can you expect your team to be? "Genius is activated through excitement, because that is the driving engine that creates continuous improvement, getting better over time." — Taryn Voget Episode References: Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert The Empathy Edge podcast: Denise Roberson: Mistakes Leaders and Boards Make When Thinking About Purpose From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Taryn Voget: Founder, EveryDay Genius Taryn Voget is a leading expert on genius and the founder of Everyday Genius, a media and education company that unpacks the strategies of genius from the world’s top minds. Through her engaging and relatable videos and podcast, Taryn shares these strategies with actionable insights that help people fast-track their growth and unleash their genius. Known for her dynamic talks on genius, innovation, passion, purpose, and business, Taryn inspires audiences to think bigger and aim higher. She’s the author of six books on the strategies of genius (plus a memoir!) and works with individuals and organizations to uncover and amplify their unique genius. Taryn's clients include industry giants such as SpaceX, Disney, The Bill & Melinda Gates Foundation, Gap Inc., Genentech, and many more. Connect with Taryn: Everyday Genius: everydaygenius.tv Taryn Voget Consulting: tarynvoget.com X: x.com/tarynvoget LinkedIn: linkedin.com/in/tarynvoget Facebook: facebook.com/tarynvoget Instagram: instagram.com/tarynvoget YouTube: youtube.com/@tarynvoget Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Andrea Goulet: Where Code and Compassion Connect: Empathy-Driven Software Development 49:25

8 weeks önce49:25

49:25

When did soft skills like empathy become deprioritized in the tech industry? My guest today shares a little history lesson on how that happened and why initially those soft, human skills were always a vital part of successful innovation and technology before they got separated. Only now are they finding their way back to each other in software development and programming to solve the 21st century's most complex challenges. Today, I talk with Andrea Goulet. We talk about how soft skills like empathy lost favor in technology curricula, and how she built her business centered around empathy before it successfully merged with another company. She talks about the research she uncovered on programming models that parallel human communication. And we discussed why the current AI landscape is moving so fast but that her models can be used to ensure we intentionally apply empathy to deal with long-term consequences while still gaining short-term benefits. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Investing in empathetic communication will positively impact any team you’re on. Having a good understanding of empathy drives any industry. 80 to 90% of our miscommunications happen at the concept level because you can say something and someone can understand the word but might think of it as a different thing. The four dimensions of human communication and our ability to pivot and understand one another are: catch, collect, connect, and communicate. "Whether we're talking about software, building pyramids, or finding new ways to hunt and take down the mammoth, empathy is the mechanism that enables us to communicate, collaborate, and solve complex problems together." — Andrea Goulet Episode References: Ilana Ben-Ari: How The Empathy Toy is Changing the World From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Andrea Goulet: Co-Founder, CorgiBytes, Founder, Empathy in Tech Andrea Goulet is on a mission to integrate empathy into the software industry. She is a sought-after international keynote speaker, experienced software executive, and award-winning industry leader. Her expertise centers on using empathy and effective communication to modernize legacy and mission-critical software systems. Through her online courses, Andrea has taught over 50,000 students how to level up their empathy and communication skills to create better software. She is the author of the forthcoming book, Empathy-Driven Software Development , and the founder of Empathy in Tech, an online community where code and compassion connect. Connect with Andrea: Website: andreagoulet.com Empathy in Tech: empathyintech.com LinkedIn: linkedin.com/in/andreamgoulet Her coming book: Empathy-Driven Software Development Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Mikaela Kiner: The Risks of "Nice" 42:11

9 weeks önce42:11

42:11

Your culture is shaped by models, expectations, and accountability. It's not enough to have pretty values statements up on the wall if they are not a part of everyday interactions internally and externally. But simply telling your people to "be nice" can be its own risk. What does nice actually mean? How is it different from the skill of empathy or the impact of kindness? You may be surprised to learn why simply being nice can be risky and why empathy and kindness are more practical values to model and reward. My guest today is Mikaela Kiner, founder, CEO, and executive coach. We discuss the risk of being nice and how it can hamper connection and results. Why and how to expect kindness from everyone you work with - from colleagues to partners to clients. How clarity is kind - and leads to better results. Mikaela shares tips on making more space to practice listening and empathy and the tradeoff you make when you claim you "don't have time" to build those connections with your employees. And Mikaela shares why two big-empathy, high EQ execs from two of the largest tech giants in the world are her all-time favorite clients. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Helping people figure out if they’re in the right role is empathetic. Forcing someone to stay in a role because it’s “nice” isn’t empathetic. People tend to think short-term, but we need to consider long-term investment. Putting time into your team will help with retention, which will save time in recruiting and training later. Schedule less in your day. Then, when a team member reaches out or an emergency happens, things will feel less frantic and frustrating, which leads to greater empathy. Think of tactics as a team that will help your organization feel less busy and less frantic by scheduling in buffer time. "Something that so many people forget is that you can have really healthy, non-adversarial conflict. We can disagree, we can speak our minds, we can hash things out in a way that isn't nasty or argumentative." — Mikaela Kiner Episode References: The Empathy Edge Podcast: Justin Jones-Fosu: How to Respectfully Disagree - and Not in a Passive-Aggressive Way I Respectfully Disagree by Justin Jones Fosu From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Mikaela Kiner, Founder & CEO, Reverb Mikaela Kiner is a founder, CEO, and executive coach. Her company Reverb helps organizations create healthy, inclusive cultures. Prior to Reverb, Mikaela held HR leadership roles at Northwest companies including Microsoft, Starbucks, and Amazon. She enjoys coaching leaders at all levels and working with mission-driven organizations. Mikaela is the author of Female Firebrands: Stories and Techniques to Ignite Change, Take Control, and Succeed in the Workplace . Her young adult children are good at challenging the status quo and are a constant source of learning and laughter. Connect with Mikaela: Reverb: reverbpeople.com LinkedIn: linkedin.com/in/mikaelakiner Instagram: instagram.com/mikaela_firebrand Book: Female Firebrands Online Training: Practical Skills for Great People Leaders: reverbpeople.com/services/leadership-development/on-demand-management-training Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
December Hot Take: Empathy in Life AND at Work is Worth Fighting For 18:13

10 weeks önce18:13

18:13

Imagine a world where compassion is the norm. This is the world I'm trying to build with my work. In this final Hot Take episode of 2024, I talk about the importance of humanity, compassion, and empathy in all aspects of our lives and businesses and remembering those things that matter most as we go into 2025. With clear statistics from the 2024 Businesssolver State of Workplace Empathy report showing increased loneliness, toxic workplaces, and higher mental health challenges, it’s key that we fight against these negative trends by embracing our values, modeling them, celebrating them, and rewarding them in whatever sphere of influence we have. We fight by disproving the false belief that you can't be empathetic and successful or impactful at the same time. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Business is just another way we humans interact with one another. We should be able to be whole people wherever we are in the world. However, we move about it, and with whomever we choose to interact. We cannot “go gentle into that goodnight,” as poet Dylan Thomas once wrote. Human connection, empathy, and compassion are worth fighting for. Embracing empathy is how we will change the cultures of toxic workplaces and improve mental health. "I invite you to be part of turning the tide - speak out, and model empathy and compassion whether you're with your kids, on social media, stuck in traffic, or, yes, at a budget meeting at work." — Maria Ross Episode References: Get a volume discount on multiple copies of The Empathy Dilemma for employees, Colleagues, partners, clients, or customers: Check out both Book Passage and Porchlight Books at www.TheEmpathyDilemma.com . For brand customization or a custom landing page for fulfillment, please contact me directly and I'll take care of you with Porchlight: https://red-slice.com/contact/ A Force for Good: The Dalai Lama's Vision for Our World by Daniel Goleman 2024 Businessolver State of Workplace Empathy Apple TV series Severance Related Articles: 3 Observations About Compassion from the Dalai Lama How Purpose Leads to Company Success Empathy for Others Starts with Empathy for Yourself From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Courage to Advance: Breaking the Burnout Cycle: How Leadership Behaviors Impact Workplace Stress 58:51

11 weeks önce58:51

58:51

In today's episode of Courage to Advance , brought to you by SparkEffect, Kim Bohr and Tracy Wik, VP of Business Strategy at Harrison Assessments, challenge traditional approaches to workplace stress. Drawing from decades of behavioral data and leadership experience, they expose how burnout often stems from unconscious behavioral patterns rather than workload alone. With 83% of U.S. workers suffering from workplace stress and 76% saying it affects their personal relationships, organizations continue investing in wellness programs and workload reduction—yet engagement and productivity still suffer. Why? They're treating symptoms, not causes. Kim and Tracy demonstrate how our greatest strengths—whether being extraordinarily helpful, highly empathetic, or achievement-driven—can become our biggest derailers when overused. Drawing from Dr. Dan Harrison's research on leadership paradoxes, they reveal how balancing seemingly contradictory behaviors is essential for sustainable leadership success. You'll discover: Why high performers unknowingly sabotage their effectiveness The critical difference between personality traits and behavioral tendencies Practical strategies for breaking the burnout cycle How to develop a more expansive leadership repertoire Don't miss the special offer for listeners to access the Harrison Assessment tool, complete with a professional debrief. Additional resources, including a self-reflection guide, are available at CourageToAdvancePodcast.com . To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com "People don't work in aggregate. They work in moments, they work in conversations, they work in individual connections." - Tracy Wik, VP of Business Strategy Episode References: Self-Defeating Behaviors that Kill Good Work: The Leadership Triangle by Dan Harrison, Pd.D. The Benefits of Employee Engagement: Gallop 10th-meta-analysis research Leadership Bermuda Triangle Assessment: 15 Warning Signs of Team Misalignment & Performance About Tracey Wik, VP of Business Strategy, Harrison Assessments: A disruptive talent management strategist, Tracy Wik transforms how executives view their workplaces and careers. With over two decades of experience, she sees beyond spreadsheets to unlock human potential, helping leaders reimagine what's possible. A recognized speaker on strategy, culture and women's entrepreneurship, Tracy developed innovative executive coaching programs to advance women into senior leadership roles and serves as a Founding Forty Board member of DePaul University's Women's Entrepreneurship Institute, the only research-based women's accelerator globally. Her mission: make executives love Monday mornings by turning workplaces from soul-crushing machines into engines of human possibility. About SparkEffect SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Tracey Wik and Harrison Assessments: Harrison Assessments: harrisonassessments.com LinkedIn: linkedin.com/in/traceywik Connect with Kim Bohr and SparkEffect: SparkEffect: sparkeffect.com Courage to Advance : sparkeffect.com/courage-to-advance-podcast LinkedIn: linkedin.com/company/sparkeffect LinkedIn: linkedin.com/in/kimbohr Connect with Maria: Get the podcast: TheEmpathyEdge.com Learn more about Maria: Red-Slice.com Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

The Empathy Edge

1
Jen Mueller: How Championship-Winning Leadership Starts With Empathy 37:37

11 weeks önce37:37

37:37

Today, sports fans and high achievers, you're in for a treat! Empathy is not soft. It's not weak. Nothing thrills me more than when I can share examples of empathetic leadership that help win national championships or create winning sports dynasties. You may recall my example of Golden State Warriors coach, Steve Kerr, in my book, The Empathy Dilemma. Emmy award-winning producer and sports broadcaster Jen Mueller shares how she's seen coaching and leadership styles evolve in the last few decades, how she conducts sideline interviews with athletes who may have either had the worst or best day of their careers, why empathy is not just showing up on a bad day, but encouraging and celebrating your team's best days, and why top athletes and performers crave clarity and feedback in order to get better. You'll get so many tips on how to deliver feedback, ask the right questions, and infuse joy and levity into your team for championship-level performance. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: We don’t need or want to be cruel in the name of candor. Candor and clarity are empathetic and can help everyone understand where they are at. Prepare ahead so that you can be with your team in the moment. Consider: how do you give somebody permission to talk about their win and an easy way to share in that celebration with everybody else? You can lead a high-performance team, while still leaving room for emotion, feelings, and disappointment when things don’t go well. "We assume that everybody understands what winning and losing look like and they don't. When you are clear, now people can do their job to the highest level." — Jen Mueller References Mentioned: Welcome to Wrexham: https://www.amazon.com/gp/video/detail/B0D77Y5BMG From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Jen Mueller: Producer, Broadcaster, Founder, Talk Sporty to Me Jen Mueller is an Emmy award-winning producer and sports broadcaster based in Seattle. A 24-year sports broadcasting veteran, she currently serves as the Seattle Seahawks radio sideline reporter and is a member of the Seattle Mariners television broadcast team on ROOT SPORTS. She was honored for her work in the industry in 2022 as the recipient of the Keith Jackson Media Excellence Award presented by the Seattle Sports Commission. In addition to her work on the sidelines, Jen is an established business communication expert and the founder of Talk Sporty to Me. She’s published three books that outline her approach to conversations and effective communication. She is also the executive producer, host and creator of “I Cook, You Measure” a cooking show on YouTube. Connect with Jen: Talk Sporty to Me: TalkSportytoMe.com LinkedIn: linkedin.com/in/jenmuellertalksporty Instagram: instagram.com/talksportytome Threads: threads.net/@talksportytome Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!…

Player FM'e Hoş Geldiniz!

Player FM şu anda sizin için internetteki yüksek kalitedeki podcast'leri arıyor. En iyi podcast uygulaması ve Android, iPhone ve internet üzerinde çalışıyor. Aboneliklerinizi cihazlar arasında eş zamanlamak için üye olun.