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#018 - 3 EASY Ways to Enhance Your Customer Journey🔥🎯
Manage episode 437840104 series 3568797
İçerik Jess Singh tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Jess Singh veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
In this episode of The Disruptionist, Host Jess explores enhancing the customer journey by focusing on creating an omni-channel experience. She emphasizes the importance of sustainability in customer journeys and how ESG (environmental sustainability and governance) plays a crucial role.
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Timestamps
00:00:00 - Introduction
00:00:32 - Welcome to The Disruptionist
00:00:53 - Enhancing the Customer Journey
00:01:04 - Omni-Channel Experience
00:02:08 - Importance of Personalization
00:03:02 - Case Study: Milk Run
00:04:27 - Sustainability and Ethics
00:06:12 - Understanding ESG for Small Businesses
22 bölüm
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