Reimagining the banking experience with CDO of Singapore's GXS Bank

The Data Chief

Not many CDOs get to enter a new role with a clean slate. But Geraldine Wong, CDO for GXS Bank in Singapore did just that. In this episode of The Data Chief, she explains how the bank has built a foundation of data literacy by providing employees the right tools, access, and knowledge to put data at the forefront of their workflow. This culture of education and understanding establishes trust, empowers departments to “self-serve” data for better productivity, and ultimately leads to stronger understanding of data for customers and employees alike.

Tune in to learn:

• Starting from a “clean slate” as a CDO (1:32)
• GXS’s role and purpose as a new bank (3:49)
• Data security and consumer privacy (9:47)
• The GXS Bank data strategy (14:46)
• Using generative AI to improve data fluency (20:27)
• Advantages and disadvantages of being fully in the cloud (26:48)
• How higher education can better prepare workers for digital transformation (29:32)
• Why Singapore is a global leader in data literacy (37:24)

Mentions:

• Data Protection Trustmark
• Syntel
• Grab
• Personal Data Protection Commission
• IMDA Certification Body
• Google PaLM 2

Get even more insights from data and analytics leaders like Geraldine on The Data Chief.

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