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Started from the bottom | Dane Zdunowski | The Daily Standup Ep. 73
Manage episode 433810216 series 3577614
İçerik Lifetime Value Media tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Lifetime Value Media veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
Dane Zdunowski is on the ground floor of a department's inception. This episode of The Daily Standup is all about that experience.
⏱️ Timestamps:
00:00:00 - Started from the bottom with Dane Zdunowski
00:01:21 - The new principal client success team
00:03:41 - Reasons for creating the principal team
00:04:44 - Managing high-value accounts
00:04:59 - Comparing SMB and higher education CSM roles
00:08:01 - The importance of relationship building
00:09:51 - The evolution of CSM roles
00:10:31 - Like, comment, subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Dane Zdunowski:
Dane's LinkedIn: https://www.linkedin.com/in/dane-zdunowski/
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