))
Notes from an on-site: Never say die!
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Episode 113: Gumption, do CSMs have it?
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⏱️ Timestamps:
00:00:00 - The value of a “never say die” attitude
00:01:35 - Be annoying: hounding execs for results
00:04:00 - Is putting a meeting on the calendar too bold?
00:05:03 - Taking ownership vs. being too empathetic
00:06:36 - The fine line between persistence and pushiness
00:07:43 - Micromanagement: driving specific behaviors
00:10:00 - Embracing micromanagement as a growth tool
00:12:35 - Aligning personal goals with company evolution
📺 Lifetime Value: Your Destination for Customer Success content
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Website: https://www.lifetimevalue.show
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🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
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And go listen to We F*cked Up So You Don't Have To with Stino and Melanie on the Lifetime Value Media Network, wherever you found this show!
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