Ep. 59 - Let's Talk about Creating Memorable Client Experience

The Business of Beautiful Spaces, Interior Design Podcast

In this episode, we explore how interior designers can enhance the client experience throughout the design process. Thornton Design exemplifies this approach through personalized communication from the initial contact, offering detailed guides and consultations to foster collaboration. From handwritten thank-you notes to thoughtful gestures like recognizing important dates and providing regular project updates, Thornton Design prioritizes transparency, communication, and client satisfaction, creating memorable and enriching experiences for their clients.
Welcome Guide Freebie: https://the-business-of-beautiful-spaces.ck.page/

Be sure to follow along on Instagram @thebusinessofbeautifulspaces + @thorntondesign to stay up to date on what we're talking about next week. If you love our podcast, please, please, please leave us a review. If you have any questions or topic ideas OR you wish to be a guest email us [e-mail] or find us on instagram @thebusinessofbeautifulspaces
Laura Thornton is the principle designer of Thornton Design Inc, located in Kleinburg, ON. Since founding the company in 1999, Laura has been committed to creating a new kind of interior design experience for her clients. Thornton Design is an experienced team of creative talents, focused on curating beautiful residential and commercial spaces in the Toronto, Ontario area and beyond. Now sharing all the years of experience with other interior designers to create a world of collaboration and less competition.
The Business of Beautiful Spaces I @thebusinessofbeautifulspaces
Thornton Design I @thorntondesign