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Make Your Outings a Little EXTRA
Manage episode 378514187 series 3511415
İçerik Tim Murphy tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Tim Murphy veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
In this episode,Tim Murphy takes you on an exciting journey into the world of family fun and entertainment.
Key Takeaways:
- The ticketing area should be well taken care of and easy for guests to understand, with clear information about ticketing packages, parties, retail products, and any waivers.
- The food and beverage area should showcase high-quality products with appealing pictures and videos, while also maintaining cleanliness and ensuring team members are knowledgeable about the menu.
- Operations should prioritize cleanliness, maintenance, and safety across all attractions, with well-maintained equipment, clear signage, and attentive staff members.
- Arcade areas should offer a variety of games and a well-organized redemption area to encourage guest engagement and provide enticing prizes.
- Clear communication with guests about any attractions or services that are temporarily unavailable is crucial to managing expectations and ensuring a positive guest experience.
Tune in to this episode and let this be your guide as you navigate the path to becoming a premier destination for family fun and entertainment. Together, we can redefine what it means to have an unforgettable experience.
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