Africa-focused technology, digital and innovation ecosystem insight and commentary.
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İçerik Metis Strategy tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Metis Strategy veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) benzeri
Show notes are at https://stevelitchfield.com/sshow/chat.html
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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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Get ready for a weekly dose of all things Enterprise Software and Cloud Computing! Join us as we dive into topics including Kubernetes, DevOps, Serverless, Security and Coding. Plus, we’ll keep you entertained with plenty of off-topic banter and nonsense. Don’t worry if you miss the latest industry conference - we’ve got you covered with recaps of all the latest news from AWS, Microsoft Azure, Google Cloud Platform (GCP) and the Cloud Native Computing Foundation (CNCF).
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Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
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Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Marc Fennell and a team of people far smarter than him (his words, not ours) take a fun deep dive into how technology is reshaping our lives.
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Player FM - Podcast Uygulaması
Player FM uygulamasıyla çevrimdışı Player FM !
Player FM uygulamasıyla çevrimdışı Player FM !
))
Harnessing Leadership, Crisis Management, and AI: How Harry Folloder Drives Innovation at Alorica
Manage episode 440716565 series 2943650
İçerik Metis Strategy tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Metis Strategy veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
908: In the world of customer service, artificial intelligence (AI) and generative AI (GenAI) are unlocking new possibilities to elevate the customer experience beyond what was once thought possible. In this episode of Technovation, host Peter High sits down with Harry Folloder, Chief Digital and Technology Officer at Alorica, to explore how the company utilizes AI to revolutionize customer service, streamline operations, and empower both employees and customers. Harry highlights the crucial role of technology in building trust and delivering personalized, seamless customer interactions in today’s digital-first world. He also shares his inspiring personal journey, detailing how his background in law and emergency services—as a firefighter and paramedic—has uniquely prepared him to lead digital transformation at a tech-driven company. Discover the innovative AI-powered solutions propelling Alorica’s success and how Harry’s leadership is shaping the future of customer experience. Whether you’re interested in AI, digital transformation, or leadership, this episode provides valuable insights into the technologies and strategies driving innovation at Alorica.
Also available on YouTube:
https://youtu.be/wYpw7_aG50w
303 bölüm
Harnessing Leadership, Crisis Management, and AI: How Harry Folloder Drives Innovation at Alorica
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Paylaş
Manage episode 440716565 series 2943650
İçerik Metis Strategy tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Metis Strategy veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
908: In the world of customer service, artificial intelligence (AI) and generative AI (GenAI) are unlocking new possibilities to elevate the customer experience beyond what was once thought possible. In this episode of Technovation, host Peter High sits down with Harry Folloder, Chief Digital and Technology Officer at Alorica, to explore how the company utilizes AI to revolutionize customer service, streamline operations, and empower both employees and customers. Harry highlights the crucial role of technology in building trust and delivering personalized, seamless customer interactions in today’s digital-first world. He also shares his inspiring personal journey, detailing how his background in law and emergency services—as a firefighter and paramedic—has uniquely prepared him to lead digital transformation at a tech-driven company. Discover the innovative AI-powered solutions propelling Alorica’s success and how Harry’s leadership is shaping the future of customer experience. Whether you’re interested in AI, digital transformation, or leadership, this episode provides valuable insights into the technologies and strategies driving innovation at Alorica.
Also available on YouTube:
https://youtu.be/wYpw7_aG50w
303 bölüm
Alle Folgen
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Player FM'e Hoş Geldiniz!
Player FM şu anda sizin için internetteki yüksek kalitedeki podcast'leri arıyor. En iyi podcast uygulaması ve Android, iPhone ve internet üzerinde çalışıyor. Aboneliklerinizi cihazlar arasında eş zamanlamak için üye olun.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) benzeri
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
Get ready for a weekly dose of all things Enterprise Software and Cloud Computing! Join us as we dive into topics including Kubernetes, DevOps, Serverless, Security and Coding. Plus, we’ll keep you entertained with plenty of off-topic banter and nonsense. Don’t worry if you miss the latest industry conference - we’ve got you covered with recaps of all the latest news from AWS, Microsoft Azure, Google Cloud Platform (GCP) and the Cloud Native Computing Foundation (CNCF).
…
continue reading
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
…
continue reading
Three nerds discussing tech, Apple, programming, and loosely related matters.
…
continue reading
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
…
continue reading
Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
…
continue reading
Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Marc Fennell and a team of people far smarter than him (his words, not ours) take a fun deep dive into how technology is reshaping our lives.
…
continue reading
Player FM - Podcast Uygulaması
Player FM uygulamasıyla çevrimdışı Player FM !
Player FM uygulamasıyla çevrimdışı Player FM !
