Shipping Soulmates: 3PL Matchmaking For E-commerce Growth with Matthew Hertz, Co-founder of Second Marathon

Supply Chain Therapy

In this episode, Alex interviews Matthew Hertz, Co-founder at Second Marathon. A 3PL matchmaker, Second Marathon helps brands find the right third party logistics providers to support their business and growth.

Matt discusses the challenges behind his early days at Rent the Runway, what he thinks emerging brands should look for in 3PLs, and why communication should always be the number one priority.
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Guest Quotes

“You want a partner who listens to you, who you can speak with, and you can really work with too. Who has your best interest in mind. When we think about metrics, that is really what’s becoming increasingly important in the partnerships.” - Matt Hertz

“I think the final frontier of friction in the e-commerce experience is logistics. It’s the physical aspect. It’s the part that’s really tough to scale. I think so many merchants, creators, and so many entrepreneurs almost neglect the supply chain and the physical aspect of e-commerce.” - Matt Hertz
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Time Stamps

*(0:47) Intro to Matt

*(1:55) Intro to Second Marathon

*(2:46) How Matt got into the supply chain industry

*(6:38) Challenges when scaling brands

*(9:17) The “final frontier of friction” in logistics

*(13:11) Let’s talk metrics

*(17:13) Why you should put yourself in the consumer’s shoes
*(20:32) Segment 2: Houston We Have a Problem

*(25:22) Brands that have the most success do this

*(29:12) Segment 3: Shit Show Stories

*(33:44) Segment 4: Back to the Future

*(37:58): Segment 5: Quick Hitters

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Sponsor:

This podcast is powered by the team at Stord. Turn your supply chain into a competitive advantage. Go to Stord.com to learn more.

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Links

• Connect with Matthew Hertz on LinkedIn
• Connect with Alex Kent on Linkedin
• Check out the Stord Website
• Check out the Second Marathon Website