))
#36: Why we killed Customer Success (introducing Product Account mgnt)
Manage episode 371359049 series 3396524
İçerik Michael Momsen and Maddie Stillman, Michael Momsen, and Maddie Stillman tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Michael Momsen and Maddie Stillman, Michael Momsen, and Maddie Stillman veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
So the deal has been won, the customer has signed. In a recurring revenue business, how do you keep them happy, healthy, and expanding? CSMs, PAMs, SAMs ... we explore the acronyms, team structures, and skillsets that all go into making a customer successful in a startup.
—
⚡️ This episode is brought to you by Earlywork Academy. Applications are open for their next tech sales cohort → https://bit.ly/3KwIiBZ
—
Connect with Us:
Michael Momsen (linkedin.com/in/michaelmomsen)
Kai Lovel (linkedin.com/in/kailovel)
📣 Feedback, ideas or career questions? Send us an email - kai@zipline.io
69 bölüm
Paylaş
