Customer Experience: The Difference Between Amazement and Annoyance

Starting to Know

Jonathan Shroyer is the Chief Customer Experience Innovation Officer of Arise Virtual Solutions, a customer service outsourcing, and offshoring consulting firm. Arise acquired Officium Labs, a company he co-founded, last November 2021 and is now known as Arise Gaming. Jonathan has been involved with customer service as a professional and a leader for more than two decades, leading large teams at established companies such as Microsoft, Monster, Autodesk, and startups like Postmates, Kabam, and Forte Labs. Recognized as a renowned thought leader in the industry through multiple mentions.

Jonathan- https://www.linkedin.com/in/jerryleisure/

Arise- https://www.arise.com/

Ishu Singh- https://ishusingh.com/

Starting to know- https://startingtoknow.com/

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