EP39: Telemedicine in India & taking it to 101 countries {Dhruv of iCliniq}

Stars & Startups

EP39: {Dhruv Suyamprakasam, Co-founder & CEO of iCliniq}

I speak with a founder who moved his company from Bangalore to his hometown Coimbatore to start health care venture iCliniq. We talk about Telemedicine, starting up in Coimbatore, the struggles of to signing up the first doctor in India and convincing thousands of doctors from across the world to embrace their platform. More recently, COVID has helped with a massive upsurge with over 5x growth post lockdown.

— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —

→ Don’t forget to subscribe to the Newsletter via stars.substack.com so that you can receive future podcast releases delivered to your inbox!

→ Full episode of the podcast is available on my YouTube Channel

— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —

iCliniq is a part of the Digital Health Providers Association (DHPA) that includes the likes of Lybrate, Meddo, Visit, DocOnline, mFine, and DocsApp who have come forward to support the Telemedicine bill floated by the government.

About iCliniq:

iCliniq offers a high quality online consultation, where the quality assurance team ensures right diagnosis happens and doctors are supported at the right time for better health outcomes. They aim to be the go-to second opinion platform for the world.

Timeline:

01:00 - Starting up from Coimbatore & hiring tech talent from across the country

04:11 - Choosing to startup in Healthcare

11:10 - Acquiring first set of doctors onto the platform

15:36 - First version of iCliniq

19:25 - Getting patients on the platform

22:28 - Most revenue is international, 101 countries, 3800 doctors from around the world

24:30 - Medical Second opinions

28:00 - 70% of all queries can be solved online without having to meet the patient

30:52 - Telemedicine guidelines from the government

32:08 - JIO partnership & the TM Forum

36:35 - Monetization for online consultations

38:45 - Impact of COVID - 5x growth in queries

41:00 - Vision for iCliniq

43:00 - 2,500 consultations per day

46:15 - Selling Value Added Services

48:30 - Hiring! We’ll grow 3x by 2021