Service Mastery: Unlocking Success with Christopher Fresh - Episode 100

Level Up Claims

In this episode of the Level Up Claims Podcast, Galen Hair sits down with Christopher Fresh, founder of the Plumbing Sales Coach, to explore revolutionary business strategies. Christopher shares his journey from a house cleaning business to transforming the plumbing industry with his value-stacking technique. With focus on customer relationships and service, listeners will learn how to boost revenue, reduce stress, and create loyal advocates for their brand. A must-listen for service industry pros!

Highlights

• Building a law firm with just $7,000.
• Importance of building relationships for revenue growth.
• Unexpected turn from cleaning business to plumbing.
• Encounter with poor customer service in plumbing.
• The impact of a polished and professional appearance.
• The three pillars of influencing customer decisions.
• Teaching plumbing companies the concept of value stacking.
• The power of high conversion rates in plumbing services.
• Prioritizing people serving people in any industry.
• Lessons from door-to-door sales in the past.
• Importance of truly knowing and demonstrating your product.
• Harnessing customer experience as a marketing tool.
• Progress over perfection: a mantra for personal growth.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [e-mail]
• https://levelupclaim.com/
• Connect with Christopher Fresh
• https://www.linkedin.com/in/christopher-fresh-2a375076/