Ep 516: How To Acquire New Customers When You Can’t Advertise, Sarah Todd

Secrets To Scaling Your Ecommerce Brand

From navigating advertising and payment processing challenges to the power of kindness in business, and the bittersweet experience of selling business.
In this episode, Jordan West and Sarah Todd, former Co-owner of 420 Science, a cannabis-related company that saw remarkable growth before ultimately exiting the industry in 2022. They delve into the importance of celebrating victories as entrepreneurs, the benefits of implementing the EOS system in businesses, and the impact of mind-opening experiences.
Listen and learn in this episode!

Key takeaways from this episode:

• The benefits and challenges of implementing the EOS system in businesses, and the resistance to change within organizations.
• The role of kindness in business negotiations and problem-solving, and the value of focusing on positive outcomes in business activities.
• The significance of good design, modern aesthetics, exceptional customer service, and product curation in the ecommerce industry.

Recommended Podcast/Audiobook:

Dan Sullivan: https://www.audible.com/author/Dan-Sullivan/B003ZFP2L4

Recommended Apps/Tools:

Zendesk: https://www.zendesk.com

Sendlane: https://www.sendlane.com/

EOS System: https://www.eosworldwide.com/eos-model

Today’s Guest:

Sarah Todd, the former co-owner of 420 Science, has a wealth of knowledge in navigating the challenges of advertising cannabis-related products online. Her expertise extends to business negotiation, problem-solving, and the importance of design and exceptional customer service in e-commerce.

Connect and learn more about Sarah:

LinkedIn: https://www.linkedin.com/in/sarah-todd-7759892/

Email: [e-mail]

Growth Plan: www.upgrowthcommerce.com/grow

Million Dollar Offers: www.upgrowthcommerce.com/grow

In this episode's sponsor is Tapcart - Integrates seamlessly with Shopify, making it easy for store owners to manage their mobile apps alongside their online stores. It aims to leverage the growing trend of mobile shopping by providing a dedicated app experience that can lead to higher customer retention and increased sales.
Learn more here: Tapcart