How to Spot Bad-Fit Customers in a SaaS Business ft. Anita Toth

Scale Tale - The Customer Success Podcast

Bad-fit customers are that troublesome segment that often leaves us scratching your heads about what to do. Customers who are not well-suited or aligned with the products, services, or values of your business can prove catastrophic for your bottom-line. Hence, identifying and managing bad-fit customers is important to maintain a positive customer-business relationship and ensuring that business resources are effectively utilised. In this episode of the Scale Tale Podcast, Mausmi Ambastha host...