Ever wondered what makes great go-to-market leaders grow, even when the going gets tough? We have, too. And we’re on a mission to uncover the magic that makes that growth happen. This is Go-to-Market Magic, the show where we talk to go-to-market leaders and visionaries about the “aha!” moments they experience and the pivotal decisions they’ve made, all in the name of growth. And we’re not just talking about revenue growth that goes up and to the right — we’ll also discuss how they improve th ...
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8.03 – Chris McShanag – BizVA
MP3•Bölüm sayfası
Manage episode 399979909 series 1953682
İçerik Rising Tide tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Rising Tide veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
When you meet someone like Chris McShanag, you can't help but feel energized by the passion they bring to their work. In this latest episode of the Rising Tide Startups, our host, Kevin Prewett, had the pleasure of chatting with this virtual assistant industry trailblazer, whose story of transitioning from the asset-intensive sector to launching MedVA, BizVA, and OrthoVA is as inspiring as it is informative. These services are not just addressing staffing issues and refocusing professionals on their core activities but truly revolutionizing how healthcare providers and entrepreneurs tackle their workload. Chris McShanag is a transformational leader who brings extensive experience in delivering successful business solutions through innovative and scalable solutions. As a natural entrepreneur, Chris has led numerous organizations, ranging from startups to established enterprises, across diverse industries such as healthcare, mining, utilities, and consulting, consistently steering them toward success. Here are the key takeaways from the conversation: The keys to business growth are client retention and value creation. High client retention indicates satisfied and loyal customers, which are crucial for stable revenue streams and forecasting growth. The agency offers high-quality services that bring tangible benefits, such as saving businesses up to $80,000 annually in staffing costs and increasing productivity by 40% with virtual assistants. The "most important number and decision" concept helps businesses to identify a crucial metric that guides decision-making and aligns the efforts of different departments towards the company's goals. Virtual assistance is not just a trend; it's a strategic tool that is shaping the future of business efficiency and operations across industries The operational framework of virtual assistant agencies includes the following elements: Billing Practices: Agencies typically charge their services on a retainer or hourly basis. The exact billing method can vary depending on the agency's structure and the client's needs. Earnings Distribution: Agencies manage how earnings are distributed, which includes paying virtual assistants (VAs) and covering operational costs. Recruitment and Training: Agencies are responsible for recruiting, training, and providing ongoing support to VAs. This ensures a high retention rate and consistent service quality for clients. Managed Services: Agencies maintain relationships with clients through managed services, which may include flat-rate billing, onboarding processes, and productivity reporting to ensure clients are receiving the value they expect. Client and VA Relationship: Agencies take steps to protect their interests, preventing clients from directly hiring VAs away from the agency. This can involve offering benefits to VAs and providing seamless service replacements to maintain a reliable service to clients. Listen to the full conversation here: YouTube: https://www.youtube.com/@risingtidestartups Apple Podcast: https://podcasts.apple.com/us/podcast/rising-tide-startups/id1330525474 Spotify: https://open.spotify.com/show/2eq7unl70TRPsBhjLEsNZR Connect with Chris: LinkedIn: https://www.linkedin.com/in/christopher-d-mcshanag-10aa362/ Facebook: https://www.facebook.com/chris.mcshanag BizVA: https://www.bizva.ph MedVA: https://www.medva.com If you enjoyed the show, follow, subscribe and please leave us a 5-star rating on Spotify, Youtube or Apple Podcasts. Shoutout to our Great Sponsor: Naviqus Virtual Services - Hassle-free administrative support services that are efficient, affordable, and tailored to your needs. Email info@naviqus.com now to jumpstart your business for 2024!
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continue reading
300 bölüm
MP3•Bölüm sayfası
Manage episode 399979909 series 1953682
İçerik Rising Tide tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Rising Tide veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
When you meet someone like Chris McShanag, you can't help but feel energized by the passion they bring to their work. In this latest episode of the Rising Tide Startups, our host, Kevin Prewett, had the pleasure of chatting with this virtual assistant industry trailblazer, whose story of transitioning from the asset-intensive sector to launching MedVA, BizVA, and OrthoVA is as inspiring as it is informative. These services are not just addressing staffing issues and refocusing professionals on their core activities but truly revolutionizing how healthcare providers and entrepreneurs tackle their workload. Chris McShanag is a transformational leader who brings extensive experience in delivering successful business solutions through innovative and scalable solutions. As a natural entrepreneur, Chris has led numerous organizations, ranging from startups to established enterprises, across diverse industries such as healthcare, mining, utilities, and consulting, consistently steering them toward success. Here are the key takeaways from the conversation: The keys to business growth are client retention and value creation. High client retention indicates satisfied and loyal customers, which are crucial for stable revenue streams and forecasting growth. The agency offers high-quality services that bring tangible benefits, such as saving businesses up to $80,000 annually in staffing costs and increasing productivity by 40% with virtual assistants. The "most important number and decision" concept helps businesses to identify a crucial metric that guides decision-making and aligns the efforts of different departments towards the company's goals. Virtual assistance is not just a trend; it's a strategic tool that is shaping the future of business efficiency and operations across industries The operational framework of virtual assistant agencies includes the following elements: Billing Practices: Agencies typically charge their services on a retainer or hourly basis. The exact billing method can vary depending on the agency's structure and the client's needs. Earnings Distribution: Agencies manage how earnings are distributed, which includes paying virtual assistants (VAs) and covering operational costs. Recruitment and Training: Agencies are responsible for recruiting, training, and providing ongoing support to VAs. This ensures a high retention rate and consistent service quality for clients. Managed Services: Agencies maintain relationships with clients through managed services, which may include flat-rate billing, onboarding processes, and productivity reporting to ensure clients are receiving the value they expect. Client and VA Relationship: Agencies take steps to protect their interests, preventing clients from directly hiring VAs away from the agency. This can involve offering benefits to VAs and providing seamless service replacements to maintain a reliable service to clients. Listen to the full conversation here: YouTube: https://www.youtube.com/@risingtidestartups Apple Podcast: https://podcasts.apple.com/us/podcast/rising-tide-startups/id1330525474 Spotify: https://open.spotify.com/show/2eq7unl70TRPsBhjLEsNZR Connect with Chris: LinkedIn: https://www.linkedin.com/in/christopher-d-mcshanag-10aa362/ Facebook: https://www.facebook.com/chris.mcshanag BizVA: https://www.bizva.ph MedVA: https://www.medva.com If you enjoyed the show, follow, subscribe and please leave us a 5-star rating on Spotify, Youtube or Apple Podcasts. Shoutout to our Great Sponsor: Naviqus Virtual Services - Hassle-free administrative support services that are efficient, affordable, and tailored to your needs. Email info@naviqus.com now to jumpstart your business for 2024!
…
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300 bölüm
Tüm bölümler
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