How to Hyper-Scale E-commerce Brands with James Ewens: A Tech-First Approach

Retales: E-Commerce Growth Stories

Today, we are excited to welcome back James Ewens, a leader who has taken the e-commerce world by storm.
James is now a Director at Open 24 Seven, overseeing an impressive portfolio of e-commerce brands, including Green Feathers, Alexander Francis, and SpyCameraCCTV. Want to uncover the secret behind three successful e-commerce brands? James is here to spill the beans.
After leading Furniturebox to sales growth of 95% over the last three years, soaring to £17 million, James is back with Open 24 Seven after a seven-year hiatus and is once again disrupting the market.
In this episode, James shares his invaluable insights on a tech-first approach to e-commerce and how it is the essential backbone for scaling companies looking to gain territory and thrive in a competitive marketplace. We pick James' brain about wise investments in technology, and how to handle cash flow.
We also delve into James’ favourite game-changing technologies for multi-channel, multi-territory businesses, including how a real-time inventory planning tool helped the company save hundreds of thousands of pounds a year, through a more optimal and efficient stock holding.
We also dive into his "Three Pillars" - culture, trial and investment, and 'fail fast' - and how they interlock to propel a business forward.
Whether you're an e-commerce novice or a seasoned veteran, James’ strategies are a must-listen for those looking to develop a gold standard for e-commerce operations.
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