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Getting Personal: Collections as a People Business with Marc Billard
Manage episode 299082625 series 2965899
İçerik MetCredit tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan MetCredit veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
Who is a debt collector? Looking at MetCredit's career videos, you'd think they only hire shy, reserved wall-flowers who are more comfortable being in the background. You might think the biggest asset for debt collectors is nerves of steel. But being a superhuman pillar of strength isn't what's most needed in debt collection. Maturity, emotional intelligence, and problem solving skills are the real powerhouses of the business. In this episode, MetCredit's Mar Billard, VP of Performance and Contact Strategies has seen from experience: debt collection fosters personal growth and responsibility for everyone involved. (Episode 11)
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