It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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İçerik Omni Talk Retail tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Omni Talk Retail veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
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ETAM Group's Retail Growth Strategy: Clienteling, Smart Fitting Rooms & US Expansion
MP3•Bölüm sayfası
Manage episode 413981690 series 2106196
İçerik Omni Talk Retail tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Omni Talk Retail veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
In this exclusive interview from the VusionGroup studio at the World Retail Congress in Paris, Jose Gomez, Chief Development Officer at ETAM Group, sits down with Chris Walton and Anne Mezzenga from Omni Talk to discuss the company's innovative approach to retail development and customer experience. ETAM Group, a leader in lingerie brands with over 1,500 stores across 50 countries, is revolutionizing the in-store experience with cutting-edge technology. Discover how ETAM Group is: - Leveraging its in-house developed clienteling app to provide personalized shopping experiences - Utilizing RFID technology and smart fitting rooms to streamline product selection and checkout - Expanding its presence in the US market through a strategic partnership with Nordstrom - Adapting to the preferences and needs of American consumers - Prioritizing meaningful growth in existing markets to build strong customer relationships Jose also shares insights on the importance of omnichannel retail, the role of data in enhancing customer interactions, and the collaborative approach required to develop successful retail technology solutions. #JoseGomez #etam #RetailDevelopment #RetailStrategy #ClientelingApp #SmartFittingRooms #USExpansion #NordstromPartnership #PersonalizedShopping #OmnichannelRetail #RetailInnovation #CustomerExperience #OmniTalkPodcast #WorldRetailCongress
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MP3•Bölüm sayfası
Manage episode 413981690 series 2106196
İçerik Omni Talk Retail tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Omni Talk Retail veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
In this exclusive interview from the VusionGroup studio at the World Retail Congress in Paris, Jose Gomez, Chief Development Officer at ETAM Group, sits down with Chris Walton and Anne Mezzenga from Omni Talk to discuss the company's innovative approach to retail development and customer experience. ETAM Group, a leader in lingerie brands with over 1,500 stores across 50 countries, is revolutionizing the in-store experience with cutting-edge technology. Discover how ETAM Group is: - Leveraging its in-house developed clienteling app to provide personalized shopping experiences - Utilizing RFID technology and smart fitting rooms to streamline product selection and checkout - Expanding its presence in the US market through a strategic partnership with Nordstrom - Adapting to the preferences and needs of American consumers - Prioritizing meaningful growth in existing markets to build strong customer relationships Jose also shares insights on the importance of omnichannel retail, the role of data in enhancing customer interactions, and the collaborative approach required to develop successful retail technology solutions. #JoseGomez #etam #RetailDevelopment #RetailStrategy #ClientelingApp #SmartFittingRooms #USExpansion #NordstromPartnership #PersonalizedShopping #OmnichannelRetail #RetailInnovation #CustomerExperience #OmniTalkPodcast #WorldRetailCongress
…
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