Mazda addresses firm ride complaints on its CX-60 SUV with a free customer fix.

Motor Torque with David Berthon

A few months back I complained of the harsh ride quality on Mazda’s new CX-60
SUV. I wasn’t on my own with the criticism and after numerous media and
customer complaints Mazda adopted a production change from last October with
softer rear dampers with owners of vehicles built prior to this date offered the
upgrade at no charge through their dealer network. It is understood that some
replacement parts have already arrived, and some customer vehicles have
already received the upgrade with more replacement parts due in the middle of
next month. The CX-60 is yet to reach its full sales potential so the suspension
fixes can’t come soon enough. This is not the only CX60 running change - Mazda
are also addressing the mapping of the eight-speed automatic transmission to
improve the drive experience with smoother changes at low speeds. I’m David
Berthon

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