Insights on Effective Frontline Support

Minds on the Frontline Podcast

In this episode, we welcome Dr. Melissa O’Keefe (PsyD, LMFT), a dedicated clinician at the UFLAC Center for Health and Wellness. Dr. O’Keefe will share the center's mission and delve into the effectiveness of various support services offered. We will also tackle the critical question of what barriers hinder frontline workers from seeking mental and behavioral health support and explore potential solutions.
The United Firefighters of Los Angeles City (UFLAC) Center for Health and Wellness is committed to the health and welfare of Los Angeles City Fire Department (LAFD) personnel and their families, providing round-the-clock access to mental health professionals, addiction specialists, and family therapists at no charge. The Center also offers a robust Peer Support Program, featuring about 115 well-prepared peers, guaranteeing that no LAFD member or their family must handle life's hurdles in isolation.
During this episode , we exchange insights on effective mental and behavioral health support strategies. This was a great opportunity to compare notes on what's been successful and what could be improved. Observing the parallels between the UFLAC Center's mission and the goals of the FST5 Program was enlightening, highlighting the universal need for robust support systems for those on the front lines of service.

Minds on the Frontline Podcast is brought to you by the Frontline Strong Together 5 Program. FST5 provides streamlined access to behavioral and mental health services, as well as crisis resources for Michigan’s frontline workers and their families. NEED HELP NOW? If you are a frontline worker in Michigan or an immediate family member experiencing any crisis—whether work-related, substance abuse, depression, relationships, finances, or other challenges—reach out by calling 1-833-34-STRONG or visit FST5.org for more information.