Episode #170 - Why Quality Matters/ Part 2 -w/Clay Hoberecht-Best Body Shop

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Episode Notes:

This week, Part 2 and conclusion of this 2-Part series, we wrap-up our conversation with Clay Hoberecht, the visionary leader of Best Body Shop and Wichita Wagyu, and focus on what quality really means.

Our interview evolved from the artistry of automotive repairs to the ethics that drive us, as we shared stories that reveal just how much rides on the skills and integrity of those behind the garage doors. It's a riveting exploration of the parallels between the precision of surgeons and the painstaking work of our industry's craftspeople, who guard the safety of families with every vehicle they restore.
Venturing beyond the stall, we pulled back the curtain on the courtroom drama where Clay stood as an expert witness, exposing the collision between the insurance industry's cost-cutting and the need for uncompromising adherence to OEM repair procedures. Clay also shared his own journey from running a modest shop to becoming a staunch advocate for OEM parts, diving into the critical role of customer education in navigating this battlefield.
We also explored his fascinating detour into the Wagyu beef business, where the stakes of leadership and customer engagement are also critical. His story serves up a savory slice of how passion can transform into a thriving enterprise, and how the lessons learned there resonate with the core values we cherish in our own industry. Don't miss this opportunity to gain invaluable insights and perhaps find inspiration to carve your own path in whatever field you're passionate about!

Guest Info: Clay Hoberecht – owner/ Best Body Shop & Wichita Waygu

Facebook: https://www.facebook.com/BESTBODYSHOPINWICHITA

LinkedIn: https://www.linkedin.com/in/clay-hoberecht-a8508a17b/

Website: https://www.bestbodyshopinwichita.com/

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Bölümler

1. Episode #170 - Why Quality Matters/ Part 2 -w/Clay Hoberecht-Best Body Shop (00:00:00)

2. Quality Matters (00:00:01)

3. The Power of Coaching in Business (00:08:41)

4. The Importance of Ethical Auto Repairs (00:15:45)

5. Clay's Journey Into Wagyu Business (00:28:03)