Player FM uygulamasıyla çevrimdışı Player FM !
Omni's Big Brand and Customer Experience Refresh, With Dan Surette
Manage episode 375216229 series 2436218
Omni Hotels & Resorts has embarked on its first brand refresh in more than a decade, coinciding with an impressive growth phase that figures convention hotels large in the equation.
Dan Surette, chief sales officer for Omni Hotels & Resorts, explains how the privately owned hotel company is placing a premium on the customer by working with global experience transformation company Materials Plus on a $1 million project to create two signature employee training programs that focus on personalization.
285 bölüm
Manage episode 375216229 series 2436218
Omni Hotels & Resorts has embarked on its first brand refresh in more than a decade, coinciding with an impressive growth phase that figures convention hotels large in the equation.
Dan Surette, chief sales officer for Omni Hotels & Resorts, explains how the privately owned hotel company is placing a premium on the customer by working with global experience transformation company Materials Plus on a $1 million project to create two signature employee training programs that focus on personalization.
285 bölüm
Tüm bölümler
×Player FM'e Hoş Geldiniz!
Player FM şu anda sizin için internetteki yüksek kalitedeki podcast'leri arıyor. En iyi podcast uygulaması ve Android, iPhone ve internet üzerinde çalışıyor. Aboneliklerinizi cihazlar arasında eş zamanlamak için üye olun.