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Ben Novello: Former President of Outback Steakhouse - "Customer-Focused Leadership"
Manage episode 429137891 series 2897945
İçerik MASTERS by Winn Claybaugh and Winn Claybaugh tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan MASTERS by Winn Claybaugh and Winn Claybaugh veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
Ben Novello is the former president of Outback Steakhouse. He joined the organization in 1991 and quickly rose through the ranks to become the company's leader. Interviewed by Winn Claybaugh in 2001, Ben explained that a human being couldn't be in 650 locations every day to inspect that the culture was intact, but a vision and a standard could. Listen in as they discuss the power of customer-focused leadership.
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