))
Part 2 - The impact a great client experience has on business valuations - Matt Brinker, Merchant
Manage episode 345735363 series 3333605
İçerik Mark Akeroyd tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Mark Akeroyd veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
We continue our conversation with Matt Brinker, Managing Partner of Merchant and Lumiant Board Member.
In part 2 of this conversation we discuss:
- What a focus on net new assets says about your business
- What having a consistent and repeatable client experience indicates about key staff metrics like retention and development.
- The challenge of key person dependancy within a business' client experience
- The impact of marketing & branding to bridge that gap after your sphere of influence is exhausted
To learn more about how Lumiant can help you engage clients with values based advice visit www.lumiant.io
42 bölüm
Paylaş
