Understanding How Generative AI Impacts Your Implementation Methods

Insights for IT Negotiations

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20:31

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1 yıl önce 36:34

MP3•Bölüm sayfası

Welcome to Insights for IT Negotiations, a podcast by ⁠UpperEdge⁠, a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships.

This week, John and Kylie chatted with ⁠Sam Bayaa, the Practice Leader for UpperEdge's Project Execution Advisory Services, to discuss how digital transformation implementation methods are affected by GenerativeAI. Sam speaks to the risks associated with implementing digital transformations in the age of AI, how companies can successfully mitigate those risks, and how leaders can manager these implementations effectively to ensure success.

Resources Mentioned:

PODCAST - Predictions for Generative AI’s Impact on ERP Implementations – A Mid-Year Update
BLOG –⁠ Don’t Become an ERP Horror Story – Implement Solid Risk Management
BLOG - Fear of Premature Escalation (FPE): Diagnose and Treat this Silent ERP Program Killer
ON-DEMAND WEBINAR – ⁠Digital Transformations: Exposing and Mitigating Program Risks

Other Resources:

UPCOMING WEBINAR – Elevate Your Workday Negotiations to Maximize Success

Explore our ⁠Project Execution Advisory Services ⁠to see how we help our clients optimize their Oracle deals. For a more tailored conversation around your organization’s Oracle relationship and goals, ⁠reach out today⁠ to chat with our expert advisors.

For more innovative IT sourcing and risk mitigation insights, ⁠subscribe⁠ to the UpperEdge newsletter and follow UpperEdge on ⁠LinkedIn⁠ and ⁠Twitter⁠.

323 bölüm

#Business #UpperEdge #Google Cloud

Understanding How Generative AI Impacts Your Implementation Methods

Insights for IT Negotiations

published 1 yıl önce

Paylaş

MP3•Bölüm sayfası

Resources Mentioned:

PODCAST - Predictions for Generative AI’s Impact on ERP Implementations – A Mid-Year Update
BLOG –⁠ Don’t Become an ERP Horror Story – Implement Solid Risk Management
BLOG - Fear of Premature Escalation (FPE): Diagnose and Treat this Silent ERP Program Killer
ON-DEMAND WEBINAR – ⁠Digital Transformations: Exposing and Mitigating Program Risks

Other Resources:

UPCOMING WEBINAR – Elevate Your Workday Negotiations to Maximize Success

For more innovative IT sourcing and risk mitigation insights, ⁠subscribe⁠ to the UpperEdge newsletter and follow UpperEdge on ⁠LinkedIn⁠ and ⁠Twitter⁠.

323 bölüm

#Business #UpperEdge #Google Cloud

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Insights for IT Negotiations

1
Bridging Talent Deserts & IT Project Success with GenAI – A Conversation with Marc Kermisch 41:55

4 gün önce41:55

41:55

In this episode of Insights for IT Negotiations , UpperEdge’s Chief Research Officer, John Belden, sits down with Marc Kermisch to explore the critical challenges of talent deserts, why IT projects fail, and how Generative AI is reshaping the way organizations approach innovation. Marc shares insights from his experience at Emergent Software, discussing cutting-edge solutions and strategies that can drive success in an ever-evolving digital landscape. Tune in for expert perspectives on transforming talent gaps into opportunities and leveraging GenAI for smarter, more resilient projects. Resources: Connect with Marc on LinkedIn: Marc Kermisch BLOG – SI Talent Deserts: 6 Ways to Protect Your Digital Transformations BLOG - Protecting Your Digital Transformation From Value Erosion PODCAST – 3 Market Forces Driving the IT Landscape in 2025 About the Show: Welcome to Insights for IT Negotiations, a podcast by UpperEdge, a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter .…

Insights for IT Negotiations

1
Microsoft Copilot Studio: Negotiation Tips Customers Need to Know 6:45

7 gün önce6:45

6:45

Adam Mansfield, UpperEdge’s Microsoft Advisory Practice Leader, dives into Microsoft Copilot Studio—its significance to Microsoft, how it is priced, its licensing model, and how Microsoft customers should approach negotiations. Learn why usage definitions matter, how to optimize your contract, and the key factors to consider before adopting (and using) Copilot Studio. If you’re exploring Microsoft Copilot Studio, this episode is a must-listen! For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter .…

Insights for IT Negotiations

1
One of the Hidden Traps in Enterprise SaaS Contracts – What You Need to Know! 9:02

13 gün önce9:02

9:02

Are you truly getting the flexibility you need from your enterprise SaaS vendor (Salesforce, ServiceNow, Microsoft etc.) and are your contracts set up well to provide it? Adam Mansfield, UpperEdge’s Practice Leader, dives into the critical issues surrounding flexibility in SaaS agreements and shares his thoughts on how customers can fix the likely issues that exist. For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter .…

Insights for IT Negotiations

1
Microsoft’s Price Hikes: What It Means for Your Business and How to Respond 7:31

14 gün önce7:31

7:31

Microsoft is significantly increasing Power BI and Teams Phone pricing starting April 1st. Adam Mansfield, UpperEdge’s Microsoft Advisory Practice Leader, breaks down the justifications given, the hidden motivations behind these changes, and what Microsoft customers can do to navigate the price hikes effectively. Learn how to turn Microsoft’s tactics to your advantage, optimize value assessments, and leverage alternative solutions in your negotiations. For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter .…

Insights for IT Negotiations

1
Mastering SaaS Negotiations: Key Strategies for IT Leaders 28:34

18 gün önce28:34

28:34

In this episode of Insights for IT Negotiations, hosts Adam Mansfield and Kylie Chisholm dive into the evolving landscape of SaaS negotiations. They discuss how vendors are responding to market changes, the key considerations for IT decision-makers, and strategies to maximize value in software agreements. Tune in to gain expert insights and practical advice to navigate your next SaaS contract successfully. Plus, don’t miss the latest updates on consumption-based pricing and essential negotiation benchmarks. Resources: BLOG – SaaS Vendors Push Consumption-Based Licensing for AI Offerings: What Customers Need to Know PODCAST – Navigating SaaS Pricing: Key Strategies for Actually Locking in Pricing For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter .…

Insights for IT Negotiations

1
Salesforce vs. ServiceNow: The Battle for CRM & ITSM Dominance 7:40

19 gün önce7:40

7:40

The CRM and ITSM battleground is heating up! Salesforce and ServiceNow are stepping into each other's territories, creating opportunities for strategic moves. In this video,Adam Mansfield, UpperEdge's Salesforce Advisory Practice Leader, breaks down the latest developments, key insights from recent earnings calls, and how customers can leverage this rivalry to their advantage. Learn how to challengeyour reps, ask the right questions, and maximize your value in this evolving landscape.For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter .…

Insights for IT Negotiations

1
Master Your Microsoft Renewal: Timing and Strategy Insights 7:40

25 gün önce7:40

7:40

Adam Mansfield, UpperEdge’s Microsoft Advisory Practice Leader, shares valuable insights on when and how to prepare for Microsoft renewals. He outlines key questions to consider, strategic timelines, and effective negotiation tactics to secure the best deal. Whether your renewal is months away or fast approaching, Adam’s advice can help you maximize value and minimize risk. For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter .…

Insights for IT Negotiations

1
ServiceNow’s Biggest Acquisition Yet: $2.85B Move to Expand Agentic AI, CRM & Search 6:52

27 gün önce6:52

6:52

ServiceNow just announced its largest acquisition ever — a $2.85 billion purchase of Moveworks. This strategic move doubles down on AI and enterprise search capabilities, aiming to expand ServiceNow’s footprint in CRM and customer insights. What does this mean for customers and the future of ServiceNow’s offerings? Adam Mansfield, UpperEdge’s ServiceNow Practice Leader, breaks it all down. For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter .…

Insights for IT Negotiations

1
Mastering Microsoft Renewals: Strategies for Smarter Negotiations 25:44

5 weeks önce25:44

25:44

In this episode of Insights for IT Negotiations , host Kylie Chisholm is joined by Adam Mansfield, UpperEdge’s Microsoft, ServiceNow, and Salesforce Practice Leader, to discuss how organizations can prepare for upcoming Microsoft renewals. They dive into Microsoft's latest earnings call, the company’s push for early commitments, and key strategies to maximize leverage in negotiations. From Copilot adoption trends to Azure commitments and unified support challenges, this episode provides actionable insights to help IT decision-makers and sourcing professionals secure the best possible deal. Tune in to ensure you're ready to navigate your next Microsoft renewal with confidence! Resources: Explore Our Microsoft Advisory Page BLOG – SaaS Vendors Push Consumption-Based Licensing for AI Offerings: What Customers Need to Know PODCAST – Microsoft's Q2 FY2025 Earnings: Cloud Growth, AI Focus, and Enterprise Negotiation Opportunities About the Show: Welcome to Insights for IT Negotiations, a podcast by UpperEdge, a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter .…

Insights for IT Negotiations

1
Salesforce Customers Are Pushing Back – Here's Why 5:31

5 weeks önce5:31

5:31

Many CIOs are voicing a common concern: Beforeinvesting in new Salesforce products, they need to see more value from what they already have. As Salesforce pushes AI, data, and additional products, customers are questioning spending priorities, engineering investments, costincreases and where their subscription fees are going. In this video, Salesforce Practice Leader, Adam Mansfield breaks down the tension between Salesforce’s growth strategy and customer expectations, revealing what CIOsreally want. Visit our Salesforce Advisory Practice Page to learn more.…

Insights for IT Negotiations

1
Salesforce Q4 FY25 Earnings: Growth, Misses, and the Future of AI & Data 7:43

6 weeks önce7:43

7:43

Adam Mansfield breaks down Salesforce's Q4 FY25 earnings, revealing mixed results with single-digit growth and some key misses on analyst expectations. CEO Marc Benioff is doubling down on AI (Agentforce) and Data Cloud, but most specifically the "Holy Trinity" of CRM (Apps / Customer 360) + AI + Data. With CFO (Weaver) and COO (Millham) transitions, shifting revenue models, and an aggressive push for customer adoption of AI solutions with consumption-based licensing, what does this mean for businesses? Understanding discounting that is available, level of transparency needed, renewal protections, and the evolving consumption model is more critical than ever. For more innovative IT sourcing and risk mitigation insights: • Contact Us - https://upperedge.com/who-we-are/contact-us/ • Subscribe to the UpperEdge Newsletter - https://upperedge.com/knowledge-cente... • Subscribe to the UpperEdge Podcast - https://upperedge.com/knowledge-cente... • Follow us on LinkedIn - https://www.linkedin.com/company/upperedge-llc/ • Follow us on Twitter - https://twitter.com/upperedge…

Insights for IT Negotiations

1
Navigating SaaS Pricing: Key Strategies for Actually Locking in Pricing 4:17

6 weeks önce4:17

4:17

In this insightful discussion, we explore the critical aspects of negotiating software-as-a-service (SaaS) pricing with major vendors like Microsoft, Salesforce, ServiceNow, SAP, andOracle. From ensuring upfront discounts translate to long term savings to leveraging volume discount structures and scrutinizing future pricing tables, this conversation highlights essential strategies to avoid unexpected costincreases. Learn how to secure better terms, protect renewal pricing, and push vendors for fairer deals in an evolving consumption-based pricing landscape.…

Insights for IT Negotiations

1
How to Master Your Oracle Negotiations: Actionable Tips As We Approach Oracle's Year End 30:25

7 weeks önce30:25

30:25

In this episode of Insights for IT Negotiations , hosts John Belden and Kylie Chisholm are joined by Oracle advisory experts Jeff Lazarto and Shane Griffin from UpperEdge. They dive deep into Oracle's pricing strategies, Fusion ERP, and critical negotiation tactics. Learn how to navigate Oracle contracts, secure the best pricing, and avoid common pitfalls that could cost millions. Whether you're facing an upcoming renewal or a net-new deal, this episode arms you with the insights you need to negotiate with confidence. Resources: Explore Our Oracle Advisory Page BLOG - 4 Tips for Negotiation with Oracle⁠ PODCAST - Strategies for Effectively Negotiating Oracle’s OCI and UCC Models For a more tailored conversation around your Oracle strategy, ⁠⁠Contact Us ⁠⁠ to learn how UpperEdge can help. For more innovative IT sourcing and risk mitigation insights, ⁠⁠subscribe⁠⁠ to the UpperEdge newsletter and follow UpperEdge on ⁠⁠LinkedIn⁠⁠ and ⁠⁠Twitter⁠⁠ . About the Show: Welcome to Insights for IT Negotiations, a podcast by UpperEdge, a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships.…

Insights for IT Negotiations

1
Navigating AI Ethics and Legislation in Your IT Contracts with Sarah Alt 42:59

8 weeks önce42:59

42:59

Welcome to Insights for IT Negotiations, a podcast by UpperEdge, a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships. AI is transforming the business landscape, but with innovation comes new legal and ethical challenges. In this episode of Insights for IT Negotiations , hosts John Belden and Kylie Chisholm speak with Sarah Alt, Chief Process and AI Officer at Michael Best, about the evolving landscape of AI legislation, ethical considerations, and the responsibilities of IT buyers and vendors. From Wisconsin’s AI legislative study to the global impact of the EU AI Act, this discussion provides key insights for IT decision-makers. Sarah also shares her top three rules for evaluating AI-powered solutions. Resources: Follow Sarah on LinkedIn LEGISTLATION TRACKER – Michael Best's AI Services PODCAST - 3 Market Forces Driving the IT Landscape in 2025 For a more tailored conversation around your 2025 strategy and Gen AI goals, ⁠Contact Us ⁠ to learn how UpperEdge can help. For more innovative IT sourcing and risk mitigation insights, ⁠subscribe⁠ to the UpperEdge newsletter and follow UpperEdge on ⁠LinkedIn⁠ and ⁠Twitter⁠ .…

Insights for IT Negotiations

1
SaaS Vendors' Shift to Consumption-Based Licensing 5:34

8 weeks önce5:34

5:34

As the biggest SaaS vendors (Microsoft, ServiceNow, and Salesforce) pivot to consumption-based licensing models for AI products and services, how will it impact customers' pricing and long-term value? In this episode, we break down the major industry licensing shift, what’s driving it on the vendors' side, and what customers need to negotiate to ensure they aren’t left behind. From upfront discounts to renewal protections and volume discount structures, we discuss the key strategies businesses must adopt to navigate this changing landscape. If you have an upcoming negotiation, this is a must-listen! Explore our Advisory Services here.…

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