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Understanding Metric Mapping in CRM Systems
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İçerik Alyssa McGinn & Jordan Walker, Alyssa McGinn, and Jordan Walker tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Alyssa McGinn & Jordan Walker, Alyssa McGinn, and Jordan Walker veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
In this mini-episode, we dive into the intricacies of metric mapping within CRM systems. We discuss the process of defining objectives and translating them into actionable data points, stored across various platforms. The conversation sheds light on how to track and visualize key metrics, integrate data into CRMs, and the importance of understanding the journey and objectives of prospects, products, and customers. Join us for insights on beginning with curiosity and imagination in the world of data and for practical tips on how to start with metric mapping in your organization. Reach out to us with your thoughts or for more specific episode requests at hello at insightlypodcast.com.
00:00 Introduction and Episode Setup
00:40 Understanding Metric Mapping
01:32 Data Storage and CRM Integration
02:32 Mapping Customer Journeys
04:07 Collaborative Metric Mapping
06:09 Practical Applications and Final Thoughts
Reach out to us by sending an e-mail to [email protected]
Insightly is brought to you by InfoFluency and Bondfire Strategy.
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